Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,043 reviews
5 stars
300
4 stars
218
3 stars
207
2 stars
106
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and poor management.
Order Accuracy
Many customers express frustration with incorrect orders, noting that items are frequently missing or wrong.
Cleanliness
Several reviews mention cleanliness issues, including dirty restrooms and unsanitary conditions in the dining area.
Food Quality
While some customers appreciate hot and fresh food, others report issues with food quality, including cold items and undercooked burgers.
Employee Performance
Specific employees, particularly those with disabilities, receive commendations for their exceptional service, contrasting with negative remarks about other staff.
- MCMarilyn ColeDec 17, 20254.0We stopped here for lunch after picking up Granddaughter from college before heading home. Experience was very good and the company was excellent. A great dining afternoon.
- KAKendal AkersDec 11, 20255.0I mean it's a standard McDonald's went through the drive-thru. The star of this trip was Richard an absolute sweetheart. Promote this man!
- TCTyler ClelandDec 5, 20251.0Wish I could give 0 stars
- SSSabrenaNov 27, 20253.0Like most McDonald's it always gives the vibes it's being ran by a bunch of high school kids. Drive thru you're always rushed through to the point if they don't forget something you do. Lobby's always very slow because they're focused on the drive thru that's being timed with a timer so lobby always comes 2nd and your pushed to use kiosks
- MMMatthew Lucas (Matt)Nov 15, 20255.0Friendly employees and fast service. It's a McDonald's 🤷
Frequently Asked Questions About McDonald's
What are the main operating hours for the McDonald's location at 399 Richland Ave, Athens, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, Friday and Saturday until midnight.
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available with hours generally from 7:00 AM to 10:45 PM on most days, with extended late night hours on Wednesdays and Thursdays.
What mobile apps can I use to place an order at this McDonald's?
You can use the McDonald's App available on iOS and Android to place your order conveniently from your phone.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
What types of payment are accepted at this McDonald's?
This location accepts American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's drive-thru at 399 Richland Ave, Athens?
Yes, this McDonald's location features a drive-thru service.
What nearby places of interest can I visit before or after eating at McDonald's?
Nearby places include Taco John's for Mexican food, Mchappy's Bake Shoppe for donuts and coffee, and the Summit Fitness Center if you want to work out.
Are there convenient banking or ATM options near McDonald's for customers?
Yes, nearby banking includes Chase Bank and Hocking Valley Bank, with Chase ATM and LibertyX Bitcoin ATM for quick cash access.
If I'm visiting the area, what community services or non-profits are close to McDonald's?
Nearby community services include Havar Inc. and Athens Area Mediation Service, which are local non-profit organizations.