Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,038 reviews
5 stars
298
4 stars
216
3 stars
206
2 stars
106
1 star
212
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently noted that the food was hot and fresh, but there were also complaints about incorrect orders and food quality issues, including undercooked items.
Service Issues
Many reviews highlighted inconsistent service, with some customers experiencing friendly and efficient staff while others reported rudeness and poor management.
Cleanliness
The cleanliness of the restaurant was a mixed bag; some customers praised the cleanliness and modern decor, while others reported dirty tables and restrooms.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, with many customers receiving incorrect items or incomplete orders.
Overall Experience
While some customers had positive experiences and praised the staff, many others expressed frustration with slow service and frequent mistakes.
- MMMatthew Lucas (Matt)Nov 15, 20255.0Friendly employees and fast service. It's a McDonald's 🤷
- DGDerek GrimmNov 9, 20255.0Usually there a bit busy but they usually get your order right just sucks they took pizza away lol
- DTdiana taylorOct 31, 20255.0We were on our way home and wanted something to eat so we stopped there and ordered our food. It was hot and fresh. The employees were very polite and helpful.
- SRSalathiel RecordsOct 16, 20255.0The employee with the wheel chair was awesome.
- KBKayrun BlaineOct 14, 20254.0I always get my tea for the day here!
Frequently Asked Questions About McDonald's
What are the main operating hours for the McDonald's location at 399 Richland Ave, Athens, OH?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, Friday and Saturday until midnight.
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available with hours generally from 7:00 AM to 10:45 PM on most days, with extended late night hours on Wednesdays and Thursdays.
What mobile apps can I use to place an order at this McDonald's?
You can use the McDonald's App available on iOS and Android to place your order conveniently from your phone.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
What types of payment are accepted at this McDonald's?
This location accepts American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's drive-thru at 399 Richland Ave, Athens?
Yes, this McDonald's location features a drive-thru service.
What nearby places of interest can I visit before or after eating at McDonald's?
Nearby places include Taco John's for Mexican food, Mchappy's Bake Shoppe for donuts and coffee, and the Summit Fitness Center if you want to work out.
Are there convenient banking or ATM options near McDonald's for customers?
Yes, nearby banking includes Chase Bank and Hocking Valley Bank, with Chase ATM and LibertyX Bitcoin ATM for quick cash access.
If I'm visiting the area, what community services or non-profits are close to McDonald's?
Nearby community services include Havar Inc. and Athens Area Mediation Service, which are local non-profit organizations.