Business Details
About
Mexican Restaurant
Chipotle Ohio University is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
528 reviews
5 stars
256
4 stars
126
3 stars
55
2 stars
32
1 star
59
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent, with reports of undercooked rice, small portions, and occasionally stale chips.
Service Issues
Customer service is often reported as rude or unhelpful, with some staff lacking proper training in customer interaction.
Cleanliness
The restaurant frequently receives complaints about cleanliness, with many customers noting dirty tables and unsanitary conditions.
Order Fulfillment
There are numerous complaints about missing ingredients in orders, especially for online and delivery orders.
Positive Experiences
Despite the issues, some customers have praised the food and service, highlighting friendly staff and good experiences.
- PLPeter LyngstadJan 1, 20265.0They got my complicated order right!
- CAClara ArauzDec 17, 20252.0Very nice when you go in but tell me why I spent $12.60 on a burrito plus a delivery fee and tax making it $16.00 and my burrito is the size of my hand. My hands are very small. I am very upset because I just got home after a long day and failed my math test. I just wanted to eat so good food but I see this. What the heck. I used to get big burritos. Whoever these new hires are need to get with the program. I'm very upset and still hungry/hangry.
- NBNola BitDec 8, 20251.0I work in food and I get it can be stressful and overwhelming but that is not an exception for being rude. Running out of stuff happens I get it, sometimes it’s too busy to prep during the dinner shift. It happens not a big deal; but as soon as I got to the blonde lady standing at the cashier and she was rude, snarky and gave me a huge attitude. The rest of the staff was welcoming and friendly. But her behavior was unacceptable. Girl needs some costumer service skills
- KLKennan LovseyOct 25, 20254.0Whoever was working tonight (Athens Halloween) on online orders needs the biggest raise ever. They were working so hard and the Dashers around me were so rude to them for no reason. I have no idea why you have 1 person working onlines on Halloween(of course they got behind, why wouldnt they?) but they deserve to be making at least double what they do!
- AJAnthony Trivisonno Jr.Oct 19, 20254.0Food for me is always really good here, however do note that the rice is very salty and the meats are always greasy, however I like salty and greasy food lol. Usually service is fast and friendly. The place can be kind of a mess like no wiped tables and trash cans filled to the rim. It is a nice looking restaurant though with good food options! Super popular among college kids!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Ohio University serve?
Chipotle Mexican Grill offers a customizable Mexican menu featuring burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill at 41 S Court St, Athens?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle offer pickup or delivery services at this location?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for pickup or delivery?
You can order online through Chipotle's website at https://order.chipotle.com/ or via their mobile app available on the App Store.
Does Chipotle Mexican Grill at Ohio University accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services among other options.
How can I contact Chipotle Ohio University by phone or email?
You can call them at +1 740-592-3656 or email oh.1053.ohiouniv@chipotle.com for inquiries.
Is Chipotle committed to any sustainability or food quality principles?
Yes, Chipotle prioritizes responsibly sourced, wholesome ingredients without artificial colors, flavors or preservatives following their 'Food with Integrity' principles.
Are there any nearby places where I can shop or grab a coffee before or after visiting Chipotle?
Yes, nearby you can visit Cross Court Cards & Gifts for gifts and arts, or Brenen's Coffee Cafe to enjoy coffee and light fare.
What nearby dining options are available if I want to explore different cuisines around Chipotle?
Nearby alternatives include Oryza Asian Grill for Pan Asian cuisine, Goodfella's Pizza for pizza, and Burrito Buggy for Mexican food on the go.
Is there public transit or university facilities close to Chipotle that can help me plan my visit?
Yes, Chipotle is near Ohio University campus buildings like The School of Interdisciplinary Arts and the Ohio University Credit Union, making it convenient for students and visitors.