Wendy's

3.4
1144 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1040 Prospect Road, Ashtabula, OH
44004, United States

Hours

Reviews

3.4
1,144 reviews
5 stars
380
4 stars
238
3 stars
199
2 stars
103
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.

Staff Behavior

Several reviews mentioned unprofessional behavior from staff, including smoking outside and poor customer service.

Drive-Thru Problems

The drive-thru service was often criticized for being slow and having malfunctioning equipment.
  • MM
    M
    Nov 1, 2025
    1.0
    Entire order was wrong and there is no one to call and speak to. Horrible
  • MC
    Mamie Currence
    Oct 30, 2025
    2.0
    Most of the time I go here if its in the afternoon evening theres ppl yelling,cussing and its very unprofessional, the manager yells and plays and cussing with the crew .I witnessed this several times.
  • KL
    Karen Lewis
    Oct 29, 2025
    1.0
    Ordered on doordash. Paid extra for direct delivery. Dasher had to wait on order and it still arrived cold. Dave's double is the size of a child's burger. Ordered 2 frostys and they were out of frostys somehow so they sent 2 lemonades instead (not even comparable should have just removed them from the order). There were no toppings or condiments on either burger. All over priced garbage. Mores so than the average fast food.
  • AA
    Angela
    Oct 10, 2025
    1.0
    Just ordered 23 minutes ago, told me to pull up to the front door, waiting on fresh chicken tenders. Waited again nothing no one came out with food. Had to back up to the drive through window. They missed our order and had to remake it. A 6 minute fast food turned into 30 minutes. Wendy’s in Ashtabula is horrible.
  • TW
    Timothy Walker
    Sep 19, 2025
    5.0
    Good food sometimes and building needs and update, so does drive thru

Frequently Asked Questions About Wendy's

Is 650 Ashtabula Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.