Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including smoking outside and poor customer service.
Drive-Thru Problems
The drive-thru service was often criticized for being slow and having malfunctioning equipment.
MM
M
Nov 1, 2025
1.0
Entire order was wrong and there is no one to call and speak to. Horrible
MC
Mamie Currence
Oct 30, 2025
2.0
Most of the time I go here if its in the afternoon evening theres ppl yelling,cussing and its very unprofessional, the manager yells and plays and cussing with the crew .I witnessed this several times.
KL
Karen Lewis
Oct 29, 2025
1.0
Ordered on doordash. Paid extra for direct delivery. Dasher had to wait on order and it still arrived cold. Dave's double is the size of a child's burger. Ordered 2 frostys and they were out of frostys somehow so they sent 2 lemonades instead (not even comparable should have just removed them from the order). There were no toppings or condiments on either burger. All over priced garbage. Mores so than the average fast food.
AA
Angela
Oct 10, 2025
1.0
Just ordered 23 minutes ago, told me to pull up to the front door, waiting on fresh chicken tenders. Waited again nothing no one came out with food. Had to back up to the drive through window. They missed our order and had to remake it. A 6 minute fast food turned into 30 minutes. Wendy’s in Ashtabula is horrible.
TW
Timothy Walker
Sep 19, 2025
5.0
Good food sometimes and building needs and update, so does drive thru
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ashtabula, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ashtabula, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 687-5588.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 650 Ashtabula Wendy’s serve breakfast?
Yes, this Wendy’s location in Ashtabula, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-through at 1040 Prospect Road, Ashtabula?
The drive-through at this Wendy's operates daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I place an order online or via mobile app for this Wendy's?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at Wendy's located at 1040 Prospect Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy's offers drive-thru service with operating hours from 6:30 AM to midnight every day.
How can I contact the Wendy's at 1040 Prospect Road for questions or feedback?
You can call the location directly at (440) 687-5588 or reach Customer Care via 888-624-8140. Live chat and feedback forms are available on their website.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen info is available online at the Wendy’s menu website, through the mobile app, and in-restaurant posters.
Is Wendy’s delivery service available in Ashtabula, OH?
Delivery availability depends on your location; check via the Wendy's app or order.wendys.com by entering your delivery address.
What nearby automotive services or parts stores can I visit around Wendy's at 1040 Prospect Road?
Nearby are Tire Choice Auto Service Centers, Bob Skufca and Son Auto Body, O'Reilly Auto Parts, AutoZone, Glass Doctor, and Cicon Motors, providing automotive repair, parts, and services.
Are there any other fast food options close to this Wendy’s location?
Yes, nearby fast food options include Arby's, Krispy Krunchy Chicken, and another Wendy’s location.