McDonald's

3.6
1343 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2424 E Prospect, Ashtabula, OH
44004, United States

Hours

Reviews

3.6
1,343 reviews
5 stars
464
4 stars
308
3 stars
266
2 stars
115
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.

Pricing Concerns

There were multiple mentions of high prices and dissatisfaction with the value for money.

Friendly Staff

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
  • SS
    SaberToothAthena
    Dec 19, 2025
    1.0
    My partner ate here around 5:44 pm EST 12/19/2025 and was throwing up.
  • JG
    Jay Goudy
    Dec 10, 2025
    1.0
    Always forget something and no matter which way you order, plan on pulling forward. Claiming to be the busiest in such a small area is laughable and doesn't mean you're the best
  • EE
    Elizabeth Ekensten
    Dec 7, 2025
    1.0
    Ordered the Adult Grinch Meal...no pickle salt,they were out.🥺,fresh coffee bitter...
  • BL
    Breanna Lattimer
    Nov 22, 2025
    1.0
    I go to Mc Donald’s for my youngest at least 3-4 times a week because she loves their fries I came tonight 11-21 purchased a medium fries through the app & added 4 ranch(it’s her favorite) & was told at the window with a horrible attitude “my manager said if you want ranch you need to purchase it” meanwhile it’s free through the app & I already purchased fries. The whole point of adding 4 to my order was because 9/10 times I don’t even get the sauce so I wanted to be sure I got at least one but instead was told I had to pay for it??
  • JP
    Jeff Pahel
    Nov 19, 2025
    1.0
    I take my friend to Mc Donald's on the Eastside. He orders 5 breakfast sandwiches along with other stuff and only received 1 of his sandwichs. Of coarse Mc Donald's said "NO" you didn't . What ever happened to customer service?

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Ashtabula, OH?

McDonald's in Ashtabula is open daily from 5:00 AM to midnight.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru operates Monday through Saturday from 5:00 AM to midnight, and on Sunday from 6:00 AM to midnight.