Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,338 reviews
5 stars
467
4 stars
305
3 stars
265
2 stars
114
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others noted rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, while others reported dirty conditions and unsanitary practices.
Food Quality
Feedback on food quality was mixed, with some enjoying the taste while others complained about cold or poorly prepared items.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value for money.
- BLBreanna Lattimer2 days ago1.0I go to Mc Donald’s for my youngest at least 3-4 times a week because she loves their fries I came tonight 11-21 purchased a medium fries through the app & added 4 ranch(it’s her favorite) & was told at the window with a horrible attitude “my manager said if you want ranch you need to purchase it” meanwhile it’s free through the app & I already purchased fries. The whole point of adding 4 to my order was because 9/10 times I don’t even get the sauce so I wanted to be sure I got at least one but instead was told I had to pay for it??
- JPJeff Pahel5 days ago1.0I take my friend to Mc Donald's on the Eastside. He orders 5 breakfast sandwiches along with other stuff and only received 1 of his sandwichs. Of coarse Mc Donald's said "NO" you didn't . What ever happened to customer service?
- JGJustin GravesNov 13, 20251.0Ashtabula has 2 terrible McDonald's that they barely staff and the ones they have ignore the lobby full of customers. Making Door Dashers wait an average of 13 minutes, deserve public shaming.
- JWJessica WhalenNov 6, 20251.0Not posted anywhere they are no longer giving Pennies for your change even if owed. When questioned the “manager” says they either round up or round down. My change should have been rounded up not down. Drive thru girl and manager can’t do math to even 5 to know which way it’s supposed to go. Told me I should watch the news and I would know. I haven’t had this penny problem anywhere else. They’re just broke and some of the staff can’t count to 5. Their shift manager is a smart ass.
- TTTaylorNov 1, 20252.0Last three times I bought food here the fries are dry and have zero flavor. Always check the food bag they always miss something. Don’t pay cash they don’t have pennies to give you your exact change anymore.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Ashtabula, OH?
McDonald's in Ashtabula is open daily from 5:00 AM to midnight.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru operates Monday through Saturday from 5:00 AM to midnight, and on Sunday from 6:00 AM to midnight.
Can I get delivery from McDonald's in Ashtabula, and what are the delivery hours?
Yes, McDonald's offers delivery every day from 7:00 AM to 11:45 PM.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes. You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is one of the services available at this location.
What types of food and dining options does this McDonald's provide?
This McDonald's serves a variety of menu options including fast food items like burgers, sandwiches, coffee, breakfast options, ice cream, and frozen yogurt.
Is there a McDonald's nearby this location?
Yes, there is another McDonald's nearby categorized as a fast food and burger restaurant.
What convenience stores or gas stations are near this McDonald's that customers might visit?
Nearby convenience stores and gas stations include Sheetz and Speedway, which are good spots for fuel or snacks before or after your meal.
Are there places for accommodation close to this McDonald's?
Yes, guests can find accommodations nearby at Edge O Town Motel and Economy Inn and Suites, convenient for travelers visiting the area.