Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ashtabula, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently rude and inattentive staff, with many customers feeling ignored or disrespected during their visits.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and poorly made drinks, leading to frustration.
Slow Service
Customers frequently complained about long wait times both in the drive-thru and inside the store, often exacerbated by staff inefficiency.
Cleanliness and Organization
While some noted that the location was clean, many others pointed out disorganization and clutter, particularly at the counter.
Management Issues
Several reviews mentioned a lack of effective management oversight, with staff appearing untrained and unmotivated.
PY
Possum Young
3 days ago
2.0
The mocha latte was horrible
CM
Catherine Mathias
5 days ago
1.0
Will not go back. Sat at the window waiting for our food and witnessed the worker place the end of the syrup pumper on top of the over flowing garbage THEN put that pumper in a newly opened bottle of syrup. She then whiped her hands on her pants and pulled out her cell phone completely ignoring us sitting there. We drove off. I'll get food elsewhere.
WB
William Bildstein
Feb 14, 2026
1.0
Stay away. Worst Dunkin in NE Ohio.
JM
Jean Marvel
Feb 14, 2026
1.0
I can only review on the things that I experienced…which was nothing. I looked online for the hours and it clearly stated 5am - 7pm. Dunkin also confirmed said hours “about a month ago” as stated on Google. I drove to this location at 6:02am and all lights were off except a single backroom “kitchen(?)” light that was on. With that backroom light on I could see 2 individuals in the building. I proceed to call the phone number again listed on Google where it continued to ring until an automated message answered telling me that “the mailbox is full”. If you’re not going to open until later in the day, that’s fine just update your hours instead of confirming fake hours. And clear out your mailbox so people can actually contact you about issues they’ve had instead of completely ignoring them with a full mailbox.
RC
Rachel Coxon
Jan 25, 2026
4.0
Somedays drinks are great and somedays they are a miss. They have some great workers