Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
590 reviews
5 stars
357
4 stars
111
3 stars
42
2 stars
19
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior and long wait times.
Product Quality
Many reviews highlighted issues with food quality, including melted ice cream, incorrect orders, and unsanitary conditions.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that items were overpriced or that they were charged incorrectly.
Community Engagement
Positive feedback noted the owner's involvement in the community and the overall friendly atmosphere.
Cleanliness Issues
Multiple reviews mentioned cleanliness problems, particularly regarding unsanitary conditions in the dining area and food preparation.
- CGCourtney GreathouseNov 6, 20255.0Our cake was absolutely beautiful the cake decorator did such an amazing job and went above and beyond!!!
- KLKim LarkoOct 28, 20251.0Bought a bag of buster bars and they were just ice cream and peanuts, no hot fudge! 😡
- EWElsie WeltonSep 22, 20253.0They didn't get the order right and it took quite a while and I only got three items but the young man working the window was very friendly and professional so that made it a good experience
- ADAl DudaAug 30, 20255.0Great place for nice snack. Ice cream fabulous
- DCDeana CartnerAug 14, 20251.0Went and grabbed a 6pack of Dilly bars tonight. The employee at the drive thru asked for a tip. I did tip and as soon asI took my card out of the machine, she shoved 2 napkins at me, Shut the window and did not give me my receipt. I wasn't aware DQ didn't pay minimum wage. I won't be tipping again and I myself have worked at jobs that had tipping options,and I have NEVER asked a customer for a tip. If a customer wants to tip...great, but asking for tips and then as soon as you get one the customer service ends is quite rude.
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in Ashtabula specialize in?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) in Ashtabula?
The store is open daily from 9:00 AM to 9:00 PM.
Does Dairy Queen (Treat) in Ashtabula have a drive-thru service?
Yes, this location offers a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Can customers order online or use mobile deals at Dairy Queen (Treat) in Ashtabula?
Yes, customers can order online for pickup and enjoy mobile deals through the Dairy Queen app.
Does Dairy Queen (Treat) provide outdoor seating and WiFi?
Yes, the location offers outdoor seating and free WiFi for guests.
Where is Dairy Queen (Treat) located?
It is located at 1723 E Prospect Rd, Ashtabula, OH 44004-5815, USA.
What nearby places can I visit before or after enjoying treats at Dairy Queen (Treat)?
You might visit Peleg Park for outdoor entertainment or check out Salvato's Pizza if you're interested in dining options nearby.
Are there convenient services near Dairy Queen (Treat) for everyday needs?
Yes, nearby places include CVS Pharmacy for shopping and Liberty Tax for financial services, making it easy to combine errands with a treat visit.
How can I find Dairy Queen (Treat) if I am visiting the area?
It's located on E Prospect Rd near community services like the Ashtabula County Veterans Service Commission; this central location is easy to find while exploring Ashtabula.