Business Details
About
Mexican Restaurant
Chipotle Ashtabula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
466 reviews
5 stars
241
4 stars
94
3 stars
32
2 stars
23
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or poorly prepared items, leading to dissatisfaction.
Portion Sizes
Numerous reviews highlighted concerns over small portion sizes, with many feeling they were not receiving value for their money.
Cleanliness
Feedback was mixed regarding cleanliness; some praised the cleanliness of the location, while others reported dirty tables and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude service and unhelpful management.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
- NMNathaniel MarksNov 13, 20254.0A few times my burritos have had the sour cream clumped in one spot, where all I get is sour cream, very few have they gotten my order wrong. I like their rewards program, their drinks are really good, burritos are great.
- CWCarrie H. W.Nov 13, 20251.0I asked for the new steak on my bowl and they gave me old regular steak that was dry and cold and still charged me for the featured steak. Then the guy at the register just thru stuff in my bag include crumpled my receipt and threw it in the bag. Was super rude. Never going there again
- SLSamuel LambertNov 7, 20251.0I swear on this location. The workers make up "rules" as they go. Now a side of salsa, so the rice doesnt get soggy, its a dollar added. I ordered the family meal deal...swear they only did a single scoop of rice and spread it. Enough for my 4 year old to eat. These workers act like the this is coming out their pockets. Hell...for 60$ at least put 3 scoops of rice on the FAMILY meal of 4.
- JSJuliene SmithOct 30, 20251.0Worst Chipotle ever. Guacamole was so salty I couldn't eat it. Barely any chicken and what there was of it tasted charred and fatty pieces. Every time we go (less and less) hoping it's going to be good "this time" we are sorely disappointed. Used to love Chipotle, I don't know if it's just this restaurant or all of them but it makes me not want to go again.
- ADAiden DavisonOct 14, 20251.0If I could leave a 0 start review I could, the portions sizes are so small I almost left. They will have you pay $12 for 8 ounces of food.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in Ashtabula?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Ashtabula?
Chipotle Ashtabula is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Ashtabula offer pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Ashtabula?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Where is Chipotle Mexican Grill located in Ashtabula?
It is located at 2911 N Ridge Rd E, Ashtabula, OH 44004, USA.
Is Chipotle Mexican Grill in Ashtabula LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Ashtabula?
Nearby places include Red Lobster for seafood, Max's Pizza & Grill for pizza and drinks, and New Orient Express for Asian cuisine.
Are there mobile phone stores near Chipotle in Ashtabula for easy access?
Yes, Verizon and AT&T stores are close by, making it convenient if you need mobile phone services before or after your meal.
Can I combine a visit to Chipotle with a quick stop at a beauty or hair salon nearby?
Certainly, you can visit nearby salons such as Cost Cutters or Best Cuts before or after enjoying your meal at Chipotle.
How can I contact Chipotle Mexican Grill Ashtabula if I have questions?
You can reach them by phone at +1 440-536-9235 or via email at OH.3491.Ashtabula@chipotle.com.