Chipotle Mexican Grill

3.9
474 reviews
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Business Details

2911 N Ridge Rd E, Ashtabula, OH
44004, United States
(440) 536-9235
https://locations.chipotle.com/oh/ashtabula/2911-n-ridge-rd-e?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3491
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About

Mexican Restaurant
Chipotle Ashtabula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2911 N Ridge Rd E, Ashtabula, OH
44004, United States

Hours

Reviews

3.9
474 reviews
5 stars
244
4 stars
96
3 stars
33
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold, undercooked, or poorly prepared items.

Portion Sizes

Many reviews highlighted concerns about small portion sizes, with several customers feeling they received less food than expected.

Service Issues

Numerous complaints about rude or unhelpful staff, as well as problems with order accuracy and responsiveness.

Cleanliness

Mixed feedback on cleanliness, with some customers noting dirty conditions while others praised the cleanliness of the location.

Overall Experience

While some customers enjoyed their meals and had positive experiences, a significant number expressed disappointment and frustration with various aspects of the service and food.
  • GG
    genevieve bittner (G)
    Jan 3, 2026
    4.0
    The food is typically good, a few times I've ordered a salad and have not received salad dressing, a couple of times they have not had certain meats or food choices. Overall runs well and since it's the only one around, I would eat here again.
  • SS
    Storm
    Dec 23, 2025
    1.0
    Shitty food quality shitty employees shitty service. Would not recommended.
  • BW
    Bryan Walker
    Dec 23, 2025
    4.0
    It was good overall!
  • ID
    It’s Dave
    Nov 24, 2025
    1.0
    Food is outstanding and my burrito was exactly how I wanted it. Staff was friendly and quick. The reason for the one star…… You have a lot of parking lot lights out and it is crazy dark out there. There’s no excuse for your customers not having a safe parking lot to park and walk in and out of your store at night. Shame on you. Fix your lights and I’ll fix and update this review.
  • SJ
    Sani Carrie Jackson-Hardesty
    Nov 13, 2025
    1.0
    I asked for the new steak on my bowl and they gave me old regular steak that was dry and cold and still charged me for the featured steak. Then the guy at the register just thru stuff in my bag include crumpled my receipt and threw it in the bag. Was super rude. Never going there again
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Ashtabula?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Ashtabula?

Chipotle Ashtabula is open daily from 10:45 AM to 11:00 PM.