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Brand Certified

Chipotle Mexican Grill

3.8
(488 reviews)

About

Mexican Restaurant
Chipotle Ashtabula is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2911 N Ridge Rd E, Ashtabula, OH
44004, United States

Hours

Reviews

3.8
488 reviews
5 stars
251
4 stars
98
3 stars
32
2 stars
23
1 star
84
  • YB
    Yala Bond
    5 days ago
    3.0
    I used to really like this Chipotle, but my last experience wasn’t great. I ordered ahead about 20 minutes before arriving, but there was still a very long line in the drive-thru. Since I thought my order might already be ready, I decided to go inside instead. What I noticed was that the employee handling the drive-thru orders was working really hard but seemed overwhelmed. She was preparing orders while also grabbing chips and other items for the cashier. Meanwhile, the staff at the counter didn’t seem to be helping much, which slowed things down even more. I honestly felt bad for the drive-thru employee because she was doing multiple jobs at once. Overall the food was fine, but the workflow between staff could definitely be more efficient. It would help a lot if employees supported each other more during busy times so customers aren’t waiting as long.
  • CP
    Collin Phelps
    Mar 4, 2026
    1.0
    Slow as hell, cant get help from employees, rice is always crunchy, and they have ridiculous "policies"
  • JR
    Jose Reyes
    Mar 2, 2026
    1.0
    Come into the store 45 min before close no line what's so ever. Tell me why my order wasn't taken. I was standing at the counter ready but was ignored for 3-4 min. I don't understand at all. No sense of urgency from staff. Amazed at what I was witnessing I left.
  • OO
    Owner Operator
    Feb 3, 2026
    1.0
    Pretty much the entire line on 2/3/26 was incompetent. They all need retrained on customer service and finishing orders before doing side tasks.
  • SK
    Sami Kimball
    Feb 2, 2026
    5.0
    I usually never think to leave reviews, but today I wanted to make sure I said something. The 2 gentleman on the line who helped me were so kind and thorough. Reminded me there’s still good people out there. It was a simple encounter but it meant a lot. The food is always good!! Have a great day!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in Ashtabula?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Ashtabula?

Chipotle Ashtabula is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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