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Arby's

3.9
(550 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1057 W Prospect Rd, Ashtabula, OH
44004, United States

Hours

Reviews

3.9
550 reviews
5 stars
249
4 stars
142
3 stars
64
2 stars
41
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in temperature and taste, with several mentioning cold or poorly prepared items.

Cleanliness

The restaurant was generally described as clean, but some reviews mentioned issues with the dining environment and staff behavior.

Positive Experiences

Despite the negatives, several customers praised specific staff members for their friendliness and helpfulness, as well as enjoying certain menu items.
  • NW
    Nicholas White
    Dec 19, 2025
    2.0
    Apparently the double is now a single can't say I will be coming back
  • NA
    Nichole Allen
    Dec 1, 2025
    3.0
    The food is good but would be better if I had the sauces to go with the food I ordered. And for the drink a straw to go with it. A little upsetting because the sauces are the top of it all too.
  • RR
    Rosa Roberts
    Nov 17, 2025
    5.0
    Apple pie milk shake . It was amazing.. It tasted just like the pie. Great price. Fast service. It was clea and quiet. No .
  • AF
    Alyssa Ferguson
    Nov 10, 2025
    1.0
    Drive thru was slow but somehow they forgot our medium curly fry. It was on the receipt in the bag. Already expensive and can’t even put all my food in the bag.
  • KB
    Kay Bee (Kay Bee)
    Nov 9, 2025
    5.0
    I have only visited three times since the remodel but I have had awesome experiences with the staff both at the drive thru and inside. Super friendly and pleasant. The order was accurate and exactly what I expected. I don't understand the negative reviews. If anyone wants to experience poor attitude and poor quality food they should go to the other fast food joint on the other side of Rt 20.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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