Arby's

3.8
859 reviews
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Business Details

1057 W Prospect Rd, Ashtabula, OH
44004, United States
(440) 496-4020
http://www.arbys.com/locations/us/oh/ashtabula/1057-w-prospect-rd/store-674
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1057 W Prospect Rd, Ashtabula, OH
44004, United States

Hours

Reviews

3.8
859 reviews
5 stars
358
4 stars
232
3 stars
123
2 stars
65
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the taste while others received cold or poorly prepared items.

Service Issues

Many reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, particularly at the drive-thru.

Cleanliness

The restaurant was noted for being clean, but some customers experienced issues with the overall atmosphere and noise levels.

Positive Staff Interactions

Despite some negative experiences, several customers praised friendly and helpful staff members who provided good service.
  • NW
    Nicholas White
    Dec 19, 2025
    2.0
    Apparently the double is now a single can't say I will be coming back
  • NA
    Nichole Allen
    Dec 1, 2025
    3.0
    The food is good but would be better if I had the sauces to go with the food I ordered. And for the drink a straw to go with it. A little upsetting because the sauces are the top of it all too.
  • RR
    Rosa Roberts
    Nov 17, 2025
    5.0
    Apple pie milk shake . It was amazing.. It tasted just like the pie. Great price. Fast service. It was clea and quiet. No .
  • AF
    Alyssa Ferguson
    Nov 10, 2025
    1.0
    Drive thru was slow but somehow they forgot our medium curly fry. It was on the receipt in the bag. Already expensive and can’t even put all my food in the bag.
  • KB
    Kay Bee (Kay Bee)
    Nov 9, 2025
    5.0
    I have only visited three times since the remodel but I have had awesome experiences with the staff both at the drive thru and inside. Super friendly and pleasant. The order was accurate and exactly what I expected. I don't understand the negative reviews. If anyone wants to experience poor attitude and poor quality food they should go to the other fast food joint on the other side of Rt 20.
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