Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,382 reviews
5 stars
497
4 stars
353
3 stars
199
2 stars
102
1 star
231
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
Many customers received cold or poorly prepared food, with specific mentions of undercooked fries and improperly made sandwiches.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
- JHJulia HagenDec 26, 20251.0This place is incredibly dirty. I do not recommend eating here.
- VCVictoria ClaryDec 23, 20252.0My sandwich tasted like it had been sitting for a long time. I went to the bathroom just after an employee cleaned it and the stall had no toilet paper
- AMAndrew MaxwellDec 19, 20251.0Don’t often review anything but, wow. Wanted to grab a biggie bag, was in like for 25 minutes. Won’t go crazy over that in itself, lines can take a while. As I’m in line, I watched as a truck full of people exited their vehicle and went inside with their food for what I can assume was to complain about their order. Didn’t think much of it. Car in front of me refused a drink that wasn’t there’s, and the employee still insisted before taking it back. Then my turn came. A biggie bag with a root beer. First thing out the window is a Large Chocolate Frostie. Chicken nuggets colder than the Frostie I wasnt supposed to have. Fries came out decently heated like they had sat under a light for a while, but uncooked. Burger came out with the cheese cold, bacon practically untouched, and dry bun. Best part? The male employee googly eyeing his female co-worker the entire time I’m at the window. Don’t believe he did a single part of his actual job the whole five minutes I sat there. Food tasted alr though I guess.
- GSGigi StoneDec 10, 20251.0I always pre order my food and I still get parked every time. I end up having to wait over 20 mins each time I order from there. Worst Wendy’s I have ever been to.
- KLKennedy LittleDec 6, 20251.0Me and FIVE of my friends went to this Wendy’s and it was honestly the worst fast food experience ever. Every single one of us got Frostys that were literally LIQUID. Like actual soup. I didn’t even get a spoon, and when I asked, the worker got attitude like I was bothering them by wanting to eat my Frosty with… a spoon??? Then my friend who ordered FIRST? They straight-up deleted his order. It wasn’t late — it wasn’t being made at ALL. They completely forgot he existed. We timed it and he waited 30 minutes for Wendy’s food. THIRTY. MINUTES. He even said, “I think I’ve gotten food faster at Texas Roadhouse than this Wendy’s,” and he’s right. My other friend ordered the Chocolate Brownie Batter Frosty and they gave her VANILLA melted Frosty with one sad squirt of fudge. Not even close 💀 AND my ag teacher ordered the same thing as her… and it was literally soup too. She actually DRANK her Frosty. Out of the cup. Like it was a milkshake. That’s how melted it was. Overall: this Wendy’s is actually wild. Please fix whatever is going on in there.
Frequently Asked Questions About Wendy's
Is 628 - Freeway Store Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Ashland, OH?
The drive-thru is open Monday to Thursday and Sunday from 7:00 AM to midnight, and on Friday and Saturday from 7:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Ashland, OH serves breakfast items including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Us Highway 250 E?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's mobile app or their website at order.wendys.com for delivery or pickup.
Is there a drive-thru available at this Wendy's?
Yes, this Wendy's location offers a drive-thru service for your convenience.
What are the dining options available at this Wendy's?
You can choose dine-in, drive-thru, takeout, or delivery where available at this Wendy's location.
How can I contact this Wendy's location for questions or feedback?
You can call the Wendy's at (419) 685-7902 or reach their Customer Care team through their Contact page, live chat, or phone number 888-624-8140.
What nearby hotels can I find close to Wendy's on Us Highway 250 E?
Nearby hotels include the Quality Inn, Super 8 by Wyndham Ashland, Hampton Inn & Suites Ashland, SureStay Plus Hotel by Best Western Ashland, Wingate by Wyndham Ashland, and Holiday Inn Express & Suites Ashland.
Are there other fast food options near Wendy's in Ashland?
Yes, nearby fast food restaurants include McDonald's, Donna D's Pizza, Denny's, Jersey Mike's Subs, and Dunkin'. You can visit these places before or after your Wendy's visit.
What nearby amenities can help customers find or enhance their visit to Wendy's?
Customers can use nearby gas stations like BP or Ferrellgas, visit local parks like Audubon Wetlands Preserve for a walk, or use services like Snap Fitness gym or Verizon mobile store during their trip.