Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong food being served.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant and restrooms, with complaints about cleanliness.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or improperly cooked items.
Technology Issues
Customers expressed frustration with the reliance on kiosks and mobile ordering, citing difficulties and lack of support from staff.
KH
Kody H
Nov 17, 2025
2.0
I watched them out my food in the bag and just set it there, and they left it sitting at the window for 6 minutes while they got my orange juice, so my food was cold when they gave it to me.
SV
Sid Vicious
Nov 9, 2025
1.0
Love what a place conveniently forgets to give me the sauce for my food even though they never forget to charge me for it.
MM
MLW Mathatas
Nov 8, 2025
5.0
Beautiful renovation, with a snazzy 3rd window for waiting orders.
I tried twice to order the Big Mac Meal. Finally just got the sandwich, and it was the messiest Big Mac I've ever eaten. Way too much sauce. A little training might be in order.
CS
Claudia Skye
Nov 4, 2025
3.0
I come to this McDonald a lot and I can never eat the fries because it tastes like their oil hasn’t been changed in weeks. Customer service is always decent but just wish they had better fries.
MJ
Monkey Jo
Oct 30, 2025
1.0
Run out of stuff for coffee made the wrong burger wanted chicken sandwich got a cheese burger. Took our money then tells us they out of what we ordered to pick something else. Has issues with machine so can’t order. Very bad place
What are the operating hours of McDonald's in Ashland, OH?
McDonald's in Ashland, OH is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's offers drive-thru service 24/7.
What delivery options are available at this McDonald's?
Delivery is available 24/7, and they offer curbside pickup as a service.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald’s?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Ashland?
It is located at 740 US Highway 250 East, Ashland, OH 44805, United States.
Are there any hotels near McDonald's in Ashland for visitors?
Yes, nearby hotels include Super 8 by Wyndham Ashland, Quality Inn, SureStay Plus Hotel By Best Western Ashland, Wingate by Wyndham Ashland, Hampton Inn & Suites Ashland, and Holiday Inn Express & Suites Ashland.
What other fast food restaurants are close to this McDonald's?
Nearby fast food options include another McDonald's, Wendy's, Donna D's Pizza, Jersey Mike's Subs, Dunkin', and Chipotle Mexican Grill nearby for a variety of tastes.
What nearby places can I visit before or after eating at McDonald's?
You might enjoy visiting the Audubon Wetlands Preserve for a nature walk or stopping by Snap Fitness for a workout near McDonald's.
Does McDonald’s offer any rewards program for frequent customers?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food. More info is available on their website.