McDonald's

3.6
1893 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
740 US Highway 250 East, Ashland, OH
44805, United States

Hours

Reviews

3.6
1,893 reviews
5 stars
681
4 stars
467
3 stars
361
2 stars
135
1 star
249

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong food being served.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and restrooms, with complaints about cleanliness.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or improperly cooked items.

Technology Issues

Customers expressed frustration with the reliance on kiosks and mobile ordering, citing difficulties and lack of support from staff.
  • KH
    Kody H
    Nov 17, 2025
    2.0
    I watched them out my food in the bag and just set it there, and they left it sitting at the window for 6 minutes while they got my orange juice, so my food was cold when they gave it to me.
  • SV
    Sid Vicious
    Nov 9, 2025
    1.0
    Love what a place conveniently forgets to give me the sauce for my food even though they never forget to charge me for it.
  • MM
    MLW Mathatas
    Nov 8, 2025
    5.0
    Beautiful renovation, with a snazzy 3rd window for waiting orders. I tried twice to order the Big Mac Meal. Finally just got the sandwich, and it was the messiest Big Mac I've ever eaten. Way too much sauce. A little training might be in order.
  • CS
    Claudia Skye
    Nov 4, 2025
    3.0
    I come to this McDonald a lot and I can never eat the fries because it tastes like their oil hasn’t been changed in weeks. Customer service is always decent but just wish they had better fries.
  • MJ
    Monkey Jo
    Oct 30, 2025
    1.0
    Run out of stuff for coffee made the wrong burger wanted chicken sandwich got a cheese burger. Took our money then tells us they out of what we ordered to pick something else. Has issues with machine so can’t order. Very bad place

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Ashland, OH?

McDonald's in Ashland, OH is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.