Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
971 reviews
5 stars
494
4 stars
263
3 stars
100
2 stars
34
1 star
80
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is noted for being clean, but there are reports of dirty tables and unsanitary conditions at times.
Service Speed
Customers frequently complain about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
While some customers enjoy the food, there are numerous complaints about inconsistent quality, missing items, and incorrect orders.
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers expressing dissatisfaction with staff attitudes.
Ice Cream
The ice cream, particularly Blizzards, is generally well-received, though there are occasional issues with preparation.
- BEBeth EbelingNov 8, 20255.0We just came for ice cream. Restaurant was clean and nice service
- DHDoug HamricSep 18, 20255.0Stopped there on the way home from a weekend trip to Lake Erie, food was good & service was excellent
- SSShelley StoneSep 16, 20254.0The food here usually is not that great but the ice cream is good.
- KBKathy BishirSep 15, 20255.0After covid you would think that restaurants would be cleaned. This is the cleanest place I have seen in months. The crew is amazing
- JEJillian EricssonAug 26, 20251.0Terribly slow in the drive thru, I sat in my car waiting for my 2 blizzards that were sitting on the counter while 2 employees were messing around and joking with each other instead of moving orders along. When I visited the dining area last it was dirty.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 230 E Main St, Ashland, OH 44805-2448, United States.
What are the regular opening hours of Dairy Queen Grill & Chill?
They are open Monday through Saturday from 10:30 AM to 9:30 PM, and Sunday from 11:00 AM to 9:30 PM.
Is Dairy Queen Grill & Chill open on major holidays?
Dairy Queen Grill & Chill is closed on November 27, 2025 (Thanksgiving), December 24, 2025 (Christmas Eve), and December 25, 2025 (Christmas).
Does the Dairy Queen Grill & Chill have family-friendly amenities?
Yes, the restaurant offers high chairs, outdoor seating, free WiFi, restrooms, and is welcoming to families and children.
Can I order food ahead of time or use mobile deals at Dairy Queen Grill & Chill?
Yes, the location supports mobile ordering, rewards, and offers exclusive deals through their app.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, a drive-thru service is available at this location for convenient pickup.
What nearby public services are close to Dairy Queen Grill & Chill?
Nearby public services include Ashland FD Central Station, Ashland Fire Local 1386, the City of Ashland Municipal Court, and Associated Charities.
Are there any nearby automotive services near Dairy Queen Grill & Chill?
Yes, customers can find A-Town Auto Service, Frazer Automotive Services LLC, and Jr's Custom Exhaust near the Dairy Queen Grill & Chill for automotive repairs and services.
What local attractions or places of interest can I visit near Dairy Queen Grill & Chill?
Nearby you can visit the Northern Ohio Arson Seminar, Ashland Emmanuel Church, The Coffee Church of Ashland County, and Therapeutic Touch of Ashland for various community and wellness activities.