Business Details
About
Mexican Restaurant
Chipotle Ashland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
986 reviews
5 stars
518
4 stars
201
3 stars
85
2 stars
47
1 star
135
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently mentioned issues with portion sizes and food quality, including undercooked rice and insufficient meat in bowls.
Service Issues
Many reviews highlighted inconsistent service, with complaints about rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary food preparation practices.
Positive Experiences
Despite the negatives, some customers praised the food quality and friendly staff, particularly during busy times.
- AAaprilNov 22, 20255.0the ladies closing on 11/22/25 were amazing!!! The resturant was spotless and the food was amazing! The customer service was top tier, will be returning!!!
- AAAlexNov 20, 20251.0Gave me half a burrito had to ask for cheese 4 times to get a normal serving. Had to ask for lettuce 4 times also to get a normal serving, train the chick or get rid of her. I just spent $9 on a 300 calorie burrito.
- U1Unique Cadet 1291Nov 17, 20254.0Other than a grown man walking in front of the customer having a cup stuck to his mouth messing around were food is. That turned me off. My fiance ate here I have never been a Chipotle person. He loved the food, the man who made his food he did a great job at portioning, and service.
- TBTed BarkerNov 2, 20253.0Skinny on the meat, skinny tacos. Nobody wants that. Ingredients were savory otherwise. Can't miss on the meat though. Just inexcusable for tacos. The meat should be the feature.
- JJJesse JoyOct 27, 20252.0this is probably the 10th time now that we have been underserved on food, we order double of multiple ingredients yet when I pick up my order it is barely cutting single servings, I can even see parts of bowl underneath that are untouched
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ashland serve?
Chipotle Ashland offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Ashland?
The restaurant is open every day from 10:45 AM to 11:00 PM.
What pickup and delivery options are available at Chipotle Ashland?
Customers can order for in-store pickup or delivery.
How can I order Chipotle online or through an app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Ashland accept credit cards and offer catering services?
Yes, Chipotle Ashland accepts credit cards and provides catering services along with gift cards.
What is Chipotle's food sourcing philosophy?
Chipotle prioritizes food with integrity by sourcing ingredients from farms that follow humane and sustainable practices, using no artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Ashland for inquiries?
You can reach them by phone at +1 419-207-8445 or email at OH.2791.Ashland@chipotle.com.
Are there any places nearby Chipotle Ashland where I can grab a smoothie or juice?
Yes, Pulp: Juice and Smoothie Bar is nearby where you can enjoy smoothies and juices before or after your meal at Chipotle.
What local beauty and spa services are available near Chipotle Mexican Grill Ashland?
Ashland Nail & Spa is close to the restaurant, offering nail and beauty salon services for a relaxing visit alongside your meal.
Where can I find nearby accommodations if visiting Chipotle Ashland?
Nearby hotels include Holiday Inn Express & Suites Ashland, SureStay Plus Hotel by Best Western Ashland, and Wingate by Wyndham Ashland, all convenient for guests planning to dine at Chipotle.