McDonald's

3.5
765 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1100 S Defiance Street, Archbold, OH
43502, United States

Hours

Reviews

3.5
765 reviews
5 stars
273
4 stars
162
3 stars
156
2 stars
59
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times in the drive-thru and for mobile orders.

Food Quality

Feedback on food quality was mixed; while some praised hot and fresh meals, others reported cold food and incorrect orders.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty tables and floors, while others found it clean and well-maintained.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incomplete or incorrect orders, indicating a recurring issue with order accuracy.
  • JR
    Julien Rivera
    Nov 17, 2025
    5.0
    Hannah with the pink hat served us with a great attitude and provided us with a great experience! With so much lack of customer service at many establishments, Hannah goes above and beyond for her customers. We will certainly be returning to this location.
  • DD
    Darin
    Oct 10, 2025
    1.0
    The owners of northwest ohio mcdonalds dont care about customers they only care about money. Boycot mcdonalds no
  • SG
    Sarina Gottwald
    Oct 7, 2025
    5.0
    I love this McDonald's, I do not care where I am living in Northwest Ohio - I will ALWAYS make the trip to come to this McDonald's. The establishment is always clean and orderly (even the bathrooms!), Food is always hot and Fresh, and drinks are always cold and filled properly. The drive-through moves at an appropriate speed. I don't know what it is about this McDonald's, but KEEP UP THE GREAT WORK! If I were a regional for this McDonald's / area I'd give that whole team a raise!
  • TO
    Tyrone Obrien
    Sep 27, 2025
    1.0
    My past 2 visits have been less than pleasant. On Aug 28th I was asked to pull into the drive through parking spot. I then proceeded to wait 30 minutes before I had to flag the employee down bringing out orders in order to get mine. Tonight my family was in the drive through and we're asked to wait a moment for our order to be taken. 15 minutes later and 2 cars that had arrived after us in the other lane, and we still had not been served.
  • DD
    Dylan D
    Aug 26, 2025
    5.0
    Went to this mcdonald’s around 3:23pm on 8/26/25 and i’m Very Impressed with this mcdonald’s. The fries were crispy, the burgers were great. Everything was stacked in the bag very neat. The 2 girls that were in the windows were nice and respectful.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Archbold, OH?

McDonald's in Archbold operates daily from 5:00 AM to 11:00 PM for in-store and drive-thru services. Delivery service hours are from 5:00 AM to 10:30 PM every day.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to 11:00 PM.