Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistent quality and incorrect orders.
Service Issues
While many reviews praised the friendly staff, there were numerous reports of slow service, order mistakes, and poor management.
Cleanliness
The establishment was noted for being clean and well-maintained, contributing positively to the dining experience.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers appreciating the speed while others reported long waits and order errors.
Customer Satisfaction
Overall, customer satisfaction varied, with some expressing strong loyalty and others indicating significant frustration with service and order accuracy.
KB
Kenny B.
Nov 6, 2025
1.0
Not sure how they can mess up a Hamburger but I took one bite and tossed it out. Will not be going back any time soon.
LL
Liam
Oct 17, 2025
4.0
Solid DQ, one of the better fast options for burgers and chicken strips in the area. Don't like the buttered toast that much (the butter tastes really fake) but otherwise enjoy the menu items. The soft serve and blizzards never disappoint, and there are plenty of soda options if you drink that.
MM
Melissa McKenzie
Aug 4, 2025
1.0
Always check your food. I asked for gravy to dip my chicken tenders and they gave me ranch. I of course didnāt see it until I got home, so then I got to enjoy some nice dry chicken tenders. š”
DD
Dylan D
Jul 16, 2025
3.0
Drive thru people were nice and friendly. Buffalo Chicken strips on the other hand were not great. Got the strips with little drips of buffalo on them. Couldāve had more and been a lot better
TF
Tom Forcellini
Oct 9, 2023
5.0
Great friendly nice helpful employees make the experience so much better
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, shakes and malts, and offers ice cream cakes through DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Archbold, OH?
The restaurant is open Monday through Friday from 10:30 AM to 9:30 PM, and on Saturday and Sunday from 11:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Archbold has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, provides booster seats and high chairs, is wheelchair accessible, and offers free WiFi and restrooms.
Where is Dairy Queen Grill & Chill located in Archbold?
It is located at 900 S Defiance St, Archbold, OH 43502-1614, USA.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order online for pickup using their official order URL.
Are there any nearby fast-food restaurants to Dairy Queen Grill & Chill?
Yes, McDonald's and Subway are nearby fast-food restaurants, offering additional dining options close to Dairy Queen.
What nearby attractions or parks can I visit before or after my meal at Dairy Queen Grill & Chill?
Archbold Memorial Park and Village of Archbold Parks Dept are nearby parks where customers can enjoy outdoor activities.
Are there any nearby places where I can get a beauty or spa treatment near Dairy Queen Grill & Chill?
Yes, Mood. Beauty Lounge and Brows and Lashes by Victoria are nearby beauty salons offering spa services.
What is the contact phone number for Dairy Queen Grill & Chill in Archbold?
You can reach Dairy Queen Grill & Chill at +1 419-445-2253.