Dairy Queen Grill & Chill

4.2
287 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
900 S Defiance St, Archbold, OH
43502-1614, United States

Hours

Reviews

4.2
287 reviews
5 stars
165
4 stars
68
3 stars
26
2 stars
11
1 star
17

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the burgers and ice cream, while others reported issues like overcooked chicken and incorrect orders.

Service Issues

Frequent complaints about order accuracy and slow service, particularly in the drive-thru, with some customers expressing frustration over staff performance.

Customer Experience

Positive feedback on friendly staff and good customer service, although some reviews noted a lack of adult supervision and professionalism among younger employees.

Cleanliness

Generally positive remarks about cleanliness, with some customers appreciating the tidy environment.

Value for Money

Customers appreciate the value of meals, particularly the $5 lunch options, but some feel prices are high for certain items.
  • KB
    Kenny B.
    Nov 6, 2025
    1.0
    Not sure how they can mess up a Hamburger but I took one bite and tossed it out. Will not be going back any time soon.
  • LL
    Liam
    Oct 17, 2025
    4.0
    Solid DQ, one of the better fast options for burgers and chicken strips in the area. Don't like the buttered toast that much (the butter tastes really fake) but otherwise enjoy the menu items. The soft serve and blizzards never disappoint, and there are plenty of soda options if you drink that.
  • MM
    Melissa McKenzie
    Aug 4, 2025
    1.0
    Always check your food. I asked for gravy to dip my chicken tenders and they gave me ranch. I of course didn’t see it until I got home, so then I got to enjoy some nice dry chicken tenders. 😔
  • CL
    Caleb Lako
    Jun 16, 2022
    5.0
    Cotton candy blizzard is the best!
  • EJ
    E. J.
    Feb 8, 2021
    2.0
    I ordered the 6 piece chicken basket this is what I got.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, shakes and malts, and offers ice cream cakes through DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Archbold, OH?

The restaurant is open Monday through Friday from 10:30 AM to 9:30 PM, and on Saturday and Sunday from 11:00 AM to 9:30 PM.