Dairy Queen Grill & Chill

4.2
287 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
900 S Defiance St, Archbold, OH
43502-1614, United States

Hours

Reviews

4.2
287 reviews
5 stars
165
4 stars
68
3 stars
26
2 stars
11
1 star
17

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistent quality and incorrect orders.

Service Issues

While many reviews praised the friendly staff, there were numerous reports of slow service, order mistakes, and poor management.

Cleanliness

The establishment was noted for being clean and well-maintained, contributing positively to the dining experience.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers appreciating the speed while others reported long waits and order errors.

Customer Satisfaction

Overall, customer satisfaction varied, with some expressing strong loyalty and others indicating significant frustration with service and order accuracy.
  • KB
    Kenny B.
    Nov 6, 2025
    1.0
    Not sure how they can mess up a Hamburger but I took one bite and tossed it out. Will not be going back any time soon.
  • LL
    Liam
    Oct 17, 2025
    4.0
    Solid DQ, one of the better fast options for burgers and chicken strips in the area. Don't like the buttered toast that much (the butter tastes really fake) but otherwise enjoy the menu items. The soft serve and blizzards never disappoint, and there are plenty of soda options if you drink that.
  • MM
    Melissa McKenzie
    Aug 4, 2025
    1.0
    Always check your food. I asked for gravy to dip my chicken tenders and they gave me ranch. I of course didn’t see it until I got home, so then I got to enjoy some nice dry chicken tenders. 😔
  • DD
    Dylan D
    Jul 16, 2025
    3.0
    Drive thru people were nice and friendly. Buffalo Chicken strips on the other hand were not great. Got the strips with little drips of buffalo on them. Could’ve had more and been a lot better
  • TF
    Tom Forcellini
    Oct 9, 2023
    5.0
    Great friendly nice helpful employees make the experience so much better

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, shakes and malts, and offers ice cream cakes through DQCakes.com.

What are the operating hours of Dairy Queen Grill & Chill in Archbold, OH?

The restaurant is open Monday through Friday from 10:30 AM to 9:30 PM, and on Saturday and Sunday from 11:00 AM to 9:30 PM.