Wendy's

3.8
1285 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
604 North Levitt, Amherst, OH
44001, United States

Hours

Reviews

3.8
1,285 reviews
5 stars
539
4 stars
329
3 stars
179
2 stars
80
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, leading to frustration.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold items and incorrect orders.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Behavior

Mixed feedback on staff behavior; some customers noted polite and friendly service, while others reported rudeness and incompetence.
  • ZH
    Zoë Hunt
    1 day ago
    1.0
    I’m not the person to leave reviews but I think it’s pretty ridicules that you have a young lady who is clearly in high school on the headset and what’s to be rude to a elderly lady because the older woman wanted to make sure the order was right. As a person who respects there elders I wanted to say something to the young blonde teenager on the headset but I figured I wouldn’t cause a seen and embarrasses her but she needed to have someone make a comment to her or pull her a side because that’s absolutely absurd!
  • JT
    Jenna T
    3 days ago
    2.0
    Staff was rude and unwelcoming. I felt really awkward being ignored by staff even though they knew I had walked in. 0 guests in dinning area and only one person who had already ordered. Easily stood there 5 mins before anyone even acknowledged me. An additional 3 mins before my order was taken.the young man was not friendly. Just really an unpleasant experience. I definitely won't be going there agian anytime soon! Do better!
  • EH
    Emma Hartley
    Dec 21, 2025
    1.0
    I ordered a five dollar ginger bacon, cheeseburger, biggie bag, and I specifically stated twice.No tomato, because i'm allergic.I found chunks of tomato on my burger.My fries were cold.I paid for a ranch because I ordered the buffalo and the ranch, and they gave me two buffalo.The couple I seen. We're not wearing slip safe restaurant approved shoes. They were not wearing gloves while handling food, open food. At that. Worst experience
  • AA
    Aaron
    Dec 4, 2025
    1.0
    Waited 20 minutes for chicken nuggets because the girl there said she couldn’t find my car. Would have been waiting all night if I didn’t go through the drive through.
  • DK
    Daniel Knerr
    Nov 12, 2025
    5.0
    Food is always fresh. I don't think I have ever had an order messed up there and that seems like a miracle. The workers are polite and repeat your order to you which helps ensure order accuracy. I frequent this location.

Frequently Asked Questions About Wendy's

Is 661 Amherst Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open daily from 6:30 AM to 3:00 AM.