Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and poor order accuracy.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers while others received cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms.
Staff Behavior
Inconsistent staff behavior noted, with some customers experiencing rudeness and lack of professionalism.
Management Concerns
Several reviews indicated issues with management, including poor training and handling of customer complaints.
DK
Daniel Knerr
Nov 12, 2025
5.0
Food is always fresh. I don't think I have ever had an order messed up there and that seems like a miracle. The workers are polite and repeat your order to you which helps ensure order accuracy. I frequent this location.
PF
PJ Fred
Oct 19, 2025
1.0
My husband really wanted a burger from Wendy’s. He looked up the hours of operation online. It said they were open until 3am, it was 9:10pm. Plenty of time….
All lights were out, the parking lot was empty. Closed
KS
K Surkic
Oct 13, 2025
5.0
Wow the food was great, if you like wendys highly recommend
KS
Kelly Susan
Sep 22, 2025
1.0
I ordered a baconator and it had 1 piece of bacon, I called store to get a replacement manager said they wrote my name down to pick up. I get there and my name isn't on the book luckily I remembered managers name that I spoke with sad a baconator is $10 for 1 piece of bacon, next time I'll spend my money somewhere else very sad.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Amherst, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Amherst, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (440) 902-2099.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 661 Amherst Wendy’s serve breakfast?
Yes, this Wendy’s location in Amherst, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open daily from 6:30 AM to 3:00 AM.
Is this Wendy's location currently open?
Yes, the Amherst Wendy's is open and committed to serving quality food every day.
Does Wendy's Amherst offer delivery services?
Yes, delivery is available. You can check availability near you on the Wendy's app or at order.wendys.com by entering your address.
Where can I find menu pricing for this Wendy's?
Menu prices vary by location. Visit order.wendys.com or use the mobile app to select this location and view prices.
Does the Amherst Wendy's serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides. Order via the app or website for this location.
What payment methods are accepted at Wendy's Amherst?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback through the Wendy’s Contact page, call 888-624-8140, or directly reach the Amherst location at (440) 902-2099.
What nearby medical centers are close to Wendy's Amherst?
Nearby medical centers include Meghan Lynch Ljubi, DO; Kevin Turner, MD; Arlene Roble, MD; and UH Amherst Primary Care, making it convenient for patients or visitors to grab a meal.
What other fast food options are near Wendy's Amherst?
McDonald's is a nearby fast food and burger restaurant, offering alternative dining options close to Wendy’s.
Are there relaxation or wellness services near Wendy's Amherst?
Yes, places like The Kneaded Touch Massage Therapy, Soul Massotherapy, and Westwinds Massage Therapy are nearby, so you can unwind after your meal.