Wendy's

3.8
1279 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
604 North Levitt, Amherst, OH
44001, United States

Hours

Reviews

3.8
1,279 reviews
5 stars
538
4 stars
329
3 stars
179
2 stars
79
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor order accuracy.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers while others received cold or poorly prepared items.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms.

Staff Behavior

Inconsistent staff behavior noted, with some customers experiencing rudeness and lack of professionalism.

Management Concerns

Several reviews indicated issues with management, including poor training and handling of customer complaints.
  • DK
    Daniel Knerr
    Nov 12, 2025
    5.0
    Food is always fresh. I don't think I have ever had an order messed up there and that seems like a miracle. The workers are polite and repeat your order to you which helps ensure order accuracy. I frequent this location.
  • PF
    PJ Fred
    Oct 19, 2025
    1.0
    My husband really wanted a burger from Wendy’s. He looked up the hours of operation online. It said they were open until 3am, it was 9:10pm. Plenty of time…. All lights were out, the parking lot was empty. Closed
  • KS
    K Surkic
    Oct 13, 2025
    5.0
    Wow the food was great, if you like wendys highly recommend
  • KS
    Kelly Susan
    Sep 22, 2025
    1.0
    I ordered a baconator and it had 1 piece of bacon, I called store to get a replacement manager said they wrote my name down to pick up. I get there and my name isn't on the book luckily I remembered managers name that I spoke with sad a baconator is $10 for 1 piece of bacon, next time I'll spend my money somewhere else very sad.
  • PH
    Peggy Hacker
    Sep 22, 2025
    5.0
    The employees were polite and efficient.

Frequently Asked Questions About Wendy's

Is 661 Amherst Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.