Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
605 reviews
5 stars
275
4 stars
127
3 stars
55
2 stars
45
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed the soups and salads, while others complained about portion sizes and missing ingredients.
Pricing Concerns
Many customers felt the prices were too high for the quality and quantity of food received.
Cleanliness
While some noted the restaurant was clean, others pointed out dirty areas and poor maintenance.
Customer Service
Positive experiences with individual staff members contrasted with reports of rude or unhelpful management.
- AEAdriaunna EvansNov 9, 20252.0Honestly pretty disappointed with this Panera. I ordered ahead on mobile, but still ended up waiting about 20 minutes in the drive-thru just to pick it up. When I finally got my food, everything was cold — even the soup. The BBQ chicken sandwich didn’t have any onions on it either, which kinda threw the whole flavor off. I usually like Panera, but this location just missed the mark today
- MSMo Reece Young SrNov 4, 20255.0Drive thru pickup order. Can't really mess that up.
- SBSharen BenningtonOct 27, 20252.0I ordered the Chipotle Chicken, egg, avocado this morning and I only had crumbs of chicken..probably not even a teaspoon. If they were out of chicken I would have ordered something else. Come on this isn't acceptable. I've ordered this sandwich before and always good....but I usually stop at the Elyria restaurant on my way to work.
- NLNicholas LoshOct 23, 20252.0Waited 30 minutes for a damn sandwich thats it. They were also out of some breads all the employees seemed lackadaisical and were in no hurry to do anything. Never again.
- TBTabitha BottOct 23, 20255.0Peyton, who checked me out, was incredibly kind and patient. She was knowledgeable of the menu, professional, and friendly. Absolutely amazing customer service.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Amherst accept reservations?
No, Panera Bread in Amherst does not accept reservations.
What are the hours of operation for Panera Bread Amherst?
Panera Bread Amherst is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread Amherst offer delivery and what are the delivery hours?
Yes, Panera Bread Amherst offers delivery from 7:00 AM to 9:00 PM Monday through Saturday, and until 8:00 PM on Sundays.
What payment options are accepted at Panera Bread Amherst?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Panera Bread Amherst suitable for families and children?
Yes, Panera Bread Amherst welcomes families and has a children's menu available.
What services does Panera Bread Amherst provide?
Panera Bread Amherst offers Pick Up and Drive Thru services as well as catering.
Can customers order online or via app for Panera Bread Amherst?
Yes, customers can order online for delivery or rapid pick-up through their website or the Panera Bread app available on iOS.
Are there nearby coffee shops or cafes around Panera Bread Amherst?
Yes, nearby coffee shops include Starbucks and another Panera Bread location, providing options for customers who want a coffee before or after their visit.
What other fast food or sandwich options are near Panera Bread Amherst?
Nearby fast food and sandwich options include Subway and Taco Bell, offering convenient alternatives for meals in the area.
What local services and shops are conveniently located near Panera Bread Amherst?
Near Panera Bread Amherst, customers can find Verizon and Victra for mobile phone needs, Great Clips and Legends Salon for beauty services, and Anytime Fitness for workouts, enabling easy combination of errands and dining.