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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(612 reviews)

Business Details

8000 Oak Point Drive, Amherst, OH
44001, United States
(440) 985-2000

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
8000 Oak Point Drive, Amherst, OH
44001, United States

Hours

Reviews

3.7
612 reviews
5 stars
276
4 stars
129
3 stars
55
2 stars
46
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about missing ingredients, cold items, and unsatisfactory portion sizes.

Cleanliness Concerns

Several customers noted unsanitary conditions in the dining area and poor maintenance of the restaurant.

Customer Service

While some staff were praised for their friendliness, many reviews highlighted rude or unhelpful behavior from employees and management.

Pricing Complaints

Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
  • TB
    Tammy Bailey
    4 days ago
    1.0
    I went through the drive thru and it took 20 minutes between the time I ordered and when I got my food. I would never have stopped if I thought it would take that long. Ridiculous!
  • DZ
    Dan Zanotti
    Jan 14, 2026
    2.0
    Routinely one of the worst panera‘s for service I have ever been to. You will wait at least 15 to 20 minutes in the drive-through if you are lucky. Do not recommend this site if you’re in a hurry!
  • EE
    Eric
    Dec 31, 2025
    1.0
    Walked in seemed like everyone was just having a good time. Store was practically dead. Ordered our carry out. Bread was not prepared. Pretty sure I saw different workers walk over and cut the same bread for 1 sandwich. Had to substitute bread on 2nd sandwich for baguette, had an INSANE amount of mayo on it. Wrong soup was served entirely. And forgot a bag of chips. Got home. Notified store of the wrong soup. They offered to replace it free of charge. For what the food costs and the lack of service, this location is a strong pass. This is my 3rd time ever coming to this location with each experience being worse than the last within 5 years. I dont normally leave reviews at all but this one needs attention
  • MD
    Mr. D
    Dec 8, 2025
    1.0
    I was very disappointed with the cleanliness of the restaurant during my visit at 2:00 p.m. on a Monday December 8, 2025. EVERY table was unsanitary and unclean, and the carpeting was littered with food crumbs, napkins, and other debris. I could not find a clean table. An utterly disgusting experience. Although the manager was apologetic when I brought this to her attention, the restaurant was not understaffed and the lunch rush was already over, which made the condition of the dining area even more concerning. It also makes me wonder how many other customers had to dine in these conditions. Panera, you can and should do better. Please ensure the dining area is maintained throughout the day. The front vestibule is cluttered with leaves. It’s December ?
  • AE
    Adriaunna Evans
    Nov 9, 2025
    2.0
    Honestly pretty disappointed with this Panera. I ordered ahead on mobile, but still ended up waiting about 20 minutes in the drive-thru just to pick it up. When I finally got my food, everything was cold — even the soup. The BBQ chicken sandwich didn’t have any onions on it either, which kinda threw the whole flavor off. I usually like Panera, but this location just missed the mark today

Frequently Asked Questions About Panera Bread

Does Panera Bread in Amherst accept reservations?

No, Panera Bread in Amherst does not accept reservations.

What are the hours of operation for Panera Bread Amherst?

Panera Bread Amherst is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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