Panera Bread

2.7
244 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakery
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7998 Leavitt Road, Amherst, OH
44001, United States

Hours

Reviews

2.7
244 reviews
5 stars
68
4 stars
26
3 stars
20
2 stars
17
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to customer needs.

Speed of Service

Many customers reported extremely slow service, with long wait times for food orders, often exceeding 30 minutes.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.

Food Quality

While some customers praised the food quality, others reported issues with incorrect orders, missing items, and unsatisfactory food preparation.

Staff Attitude

Multiple reviews noted a lack of professionalism among staff, with complaints about employees being disengaged, socializing instead of working, and displaying a negative attitude towards customers.
  • FE
    Fth Elv
    Oct 26, 2025
    3.0
    The lady at the register got mad. I asked her for a spoon, because none in my bag. She is questioning me for the spoon, I clearly said there’s none, What am I gonna do y’all’s spoon? and also her job to slice and toasted our bagel but she didn’t as well.
  • E3
    EastRange25thID 3/22
    Oct 25, 2025
    5.0
    Please take the time to thank your crew members and the assistant manager that was on the register. The food was first class. The service was first class very clean restaurant…. I ordered the Asian chicken, sesame salad, a coffee and an oatmeal. It was so delicious very fresh… Again, I thank you guys so much and please take the time to thank the crew members that were on shipped that morning
  • EW
    Erin Winstanley
    Oct 12, 2025
    1.0
    Good luck having anyone take your order. Staff are just standing around doing nothing. This Panera is a rest area off the highway, drivers are weary & just want some food while the employees are probably not paid enough & don’t about the customers (just get another job).
  • TA
    Timur Azizkhanov
    Oct 5, 2025
    1.0
    👎👎👎👎
  • LW
    Lisa Wailand
    Sep 17, 2025
    2.0
    Customer service was horrible. There were bugs in the lemonade machine. Did not get what we ordered. Tables were dirty.

Frequently Asked Questions About Panera Bread

Does Panera Bread Amherst accept reservations?

No, Panera Bread Amherst does not accept reservations.

What are the opening hours for Panera Bread Amherst?

Panera Bread Amherst is open daily from 7:00 AM to 9:00 PM.