Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakery
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Amherst is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
244 reviews
5 stars
68
4 stars
26
3 stars
20
2 stars
17
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unresponsive to customer needs.
Speed of Service
Many customers reported extremely slow service, with long wait times for food orders, often exceeding 30 minutes.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.
Food Quality
While some customers praised the food quality, others reported issues with incorrect orders, missing items, and unsatisfactory food preparation.
Staff Attitude
Multiple reviews noted a lack of professionalism among staff, with complaints about employees being disengaged, socializing instead of working, and displaying a negative attitude towards customers.
- FEFth ElvOct 26, 20253.0The lady at the register got mad. I asked her for a spoon, because none in my bag. She is questioning me for the spoon, I clearly said there’s none, What am I gonna do y’all’s spoon? and also her job to slice and toasted our bagel but she didn’t as well.
- E3EastRange25thID 3/22Oct 25, 20255.0Please take the time to thank your crew members and the assistant manager that was on the register. The food was first class. The service was first class very clean restaurant…. I ordered the Asian chicken, sesame salad, a coffee and an oatmeal. It was so delicious very fresh… Again, I thank you guys so much and please take the time to thank the crew members that were on shipped that morning
- EWErin WinstanleyOct 12, 20251.0Good luck having anyone take your order. Staff are just standing around doing nothing. This Panera is a rest area off the highway, drivers are weary & just want some food while the employees are probably not paid enough & don’t about the customers (just get another job).
- TATimur AzizkhanovOct 5, 20251.0👎👎👎👎
- LWLisa WailandSep 17, 20252.0Customer service was horrible. There were bugs in the lemonade machine. Did not get what we ordered. Tables were dirty.
Frequently Asked Questions About Panera Bread
Does Panera Bread Amherst accept reservations?
No, Panera Bread Amherst does not accept reservations.
What are the opening hours for Panera Bread Amherst?
Panera Bread Amherst is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Amherst offer delivery services?
Panera Bread Amherst does not offer delivery services.
Can I order online for quick pick-up at Panera Bread Amherst?
Yes, you can order online using Rapid Pick-Up for quick service.
What payment options are accepted at Panera Bread Amherst?
Panera Bread Amherst accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at Panera Bread Amherst?
Panera Bread Amherst serves breakfast, brunch, lunch, and dinner.
What kind of food specialties does Panera Bread Amherst offer?
Specialties include You Pick Two, Power Menu, hand-tossed salads, freshly baked artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there other food options near Panera Bread Amherst?
Nearby you can find Burger King, Popeyes® Louisiana Kitchen, Starbucks, Great Steak, and Auntie Anne's for additional fast food and coffee options.
What travel and service facilities are close to Panera Bread Amherst?
Nearby travel and service locations include Vermilion Valley Service Plaza, Vermilion Travel Plaza, Middle Ridge Service Plaza, and the Ohio Turnpike, which travelers might find convenient before or after visiting Panera Bread.
Where can I find money transfer services near Panera Bread Amherst?
Western Union is located nearby and provides money transfer services.