Panera Bread

Reviews

• AR

  Alex Radzhabov

  Feb 18, 2026
  1.0
  "I stopped by this Panera Bread for a quick lunch of soup and a hot sandwich, but the experience was very disappointing. The food was served in a messy bag, and the sandwich was completely cold. Worst of all, the bread was literally glued to the paper wrapping, making it difficult to even eat. When I asked the staff how old the sandwich was and why it was cold, they simply looked at me and said, 'We made this today in the morning.' They offered no apology and didn't even suggest a replacement or a fresh sandwich. For the price Panera charges, I expected a meal made to order, not a cold, pre-made sandwich that had been sitting out for hours. I won't be returning to this location
• LR

  Liv Ruffing

  Dec 23, 2025
  2.0
  Avocado was rotten, added straight into sandwich. Buyer beware- check inside your sandwich. Also missing 2 out of 4 drinks & 1 of the two drinks received was wrong. Did not get full order, however, bc of being here 40 mins & needing to hit the road, could not stay to ask front counter staff for corrections or to provide missing stuff. Very long line for waiting, used kiosk to order.
• YV

  Yuriy Vilmov

  Dec 23, 2025
  1.0
  The worst service I've ever seen in Panera
• DI

  durra ishaq

  Dec 22, 2025
  1.0
  PLEASE READ!!! One of the worst customer service experiences I have ever had. On Monday, December 22 at approximately 7:00 PM, the cashier working the front (white woman with dark hair and blue shirt) was openly hostile, disrespectful, and completely unprofessional. Multiple customers were waiting to be cashed out while she rolled her eyes, snapped at people, and spoke with a nasty attitude. I clearly heard her using profanity, which is beyond unacceptable in any customer-facing job. The situation was made even worse by the manager on duty, who failed miserably at doing her job. Instead of managing, she was overheard complaining and contributing to the toxic environment. There was absolutely no leadership, accountability, or professionalism displayed. If this is how management behaves, it’s no surprise the staff acts the same way. I have been to countless Panera locations and never experienced anything even close to this level of disrespect. This location is a disgrace to the brand. Whoever is in charge has completely lost control, and these employees urgently need retraining or to be replaced with people who actually understand what customer service means. I left feeling angry, disappointed, and frankly disgusted. No customer should be treated this way.If the employees involved are reading this: this behavior is embarrassing. Do better or don’t work with the public.
• NL

  Nataly Loveless

  Oct 22, 2025
  1.0
  food poisoning

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