Jimmy John's

4.1
201 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2235 Kresge Dr, Amherst, OH
44001, United States

Hours

Reviews

4.1
201 reviews
5 stars
126
4 stars
25
3 stars
23
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were complaints about inconsistent quality and issues with specific ingredients.

Service Speed

Many reviews highlighted slow service and delivery times, with several customers expressing frustration over delays.

Staff Friendliness

The staff received positive feedback for being friendly and helpful, although there were some reports of unprofessional behavior.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • BP
    Beau Pickering
    Nov 18, 2025
    5.0
    Awesome restaurant food is good. Service is good.
  • BV
    betsy Vansant
    Sep 17, 2025
    4.0
    Service could be 5 star if the workers remembered to give packets of mayo when ordered online. We never get packets when we order, always have to go back inside to get them :(
  • HM
    Hailey Minite
    Aug 27, 2025
    5.0
    Every time I order from here the food arrives quickly and taste good. Staff are very friendly and kind
  • TV
    Trevor Villegas
    Jul 23, 2025
    5.0
    Great service - delivery went missing through Uber eats, so I called the store and they rushed out another order to us for free.