Dairy Queen Grill & Chill

4.3
1307 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7502 Leavitt Rd, Amherst, OH
44001-2702, United States

Hours

Reviews

4.3
1,307 reviews
5 stars
799
4 stars
284
3 stars
130
2 stars
37
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others received cold or incorrect orders.

Friendly Staff

Despite service issues, many reviews highlighted friendly and helpful staff members.

Cleanliness

The location was noted for being clean, although some reviews mentioned it could use updates.

Good Ice Cream

Customers consistently praised the ice cream and desserts, particularly the Blizzards.
  • HM
    Holly McDaniel
    Oct 14, 2025
    1.0
    Stealing cash for tips! I gave the girl 8 singles and a 5. She stated I only gave her $11 for my $12.68 bill. I then handed her a $20 now totaling $33. She gave $9.07 back. The receipt says she gave me $9.32 back. They refused to give me any money back! Unbelievable! That’s how they get those full tip jars. She even admitted she counted wrong the second time and the other girl said they can’t give me my money back because they can’t look at cameras! I’m sure someone will be contacting the news about this scam!
  • DF
    Debbie Farner
    Oct 4, 2025
    5.0
    Good ice cream
  • SE
    Shell E
    Sep 19, 2025
    5.0
    Always great food and desserts. Service is awesome and staff very friendly.
  • JJ
    joanne janas
    Sep 6, 2025
    1.0
    I ordered a Reese’s peanut butter cake for my husband’s birthday. When I picked up the cake, IT didn’t look anything like the picture. The fudge stripes going around the cake were sporadic and there were no stripes on half of the cake. The manager said that “this is how all the cakes are done “. Also, instead of actual small Reese cups around the top of the cake, which the picture on line shows, there were crumbled unidentifiable pieces. Unacceptable
  • WZ
    William Zickefoose
    Sep 1, 2025
    5.0
    Good food

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Amherst, OH?

Dairy Queen Grill & Chill is open Monday to Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 9:00 PM.

Where is Dairy Queen Grill & Chill located in Amherst?

It is located at 7502 Leavitt Rd, Amherst, OH 44001-2702, United States.