Business Details
About
Mexican Restaurant
Chipotle Amherst Lorain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,471 reviews
5 stars
651
4 stars
342
3 stars
147
2 stars
87
1 star
244
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, and concerns about food safety.
Portion Sizes
Many reviews mentioned that portion sizes were smaller than expected, with complaints about being shorted on ingredients.
Service Quality
Customers frequently noted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, salty, or not meeting expectations.
Availability of Ingredients
Several reviews highlighted that the restaurant often ran out of key ingredients, leading to customer dissatisfaction.
- JJjessica_boss3 days ago2.0Placed a pick up order for a pretty loaded bowl and when I got home it was rice, beans, and guacamole. It looked disgusting. Plus dude at the pick up window was rude because I was 3 mins early for my pick up. Then it was a pain to get a refund. Which they wouldn’t even give me. Tried to give me a bogo coupon and I had to haggle with the guy just to get a free entree coupon.
- RCRyan Costello5 days ago1.0Start checking your orders at the drive through and when picking up. This is now the 3rd time I paid for extra steak and have got 8 pieces, they forget to give drinks as well. If I wanted to eat rice sour cream corn and guacamole, I would have got a salad
- COConnor O'Doherty6 days ago1.0Never give correct portions of food. I ordered extra chicken and my bowl had 12 pieces of chicken… I counted. I also ordered chips and queso and they forgot the queso. I know people say never to order online at chipotle but how hard can it be to just make things correctly
- SKSeth Keister6 days ago5.0Always good food, no wait time and great people working. Never had one bad thing here. Appreciate the fact the people working window remember us by name!
- DSDrew SharingNov 16, 20251.0I would love for the owner of this establishment to reply and tell me why it is so hard for their employees to get orders correct. Order is wrong 95% of the time. It is almost laughable how much if a guarantee it is that this location will mess up your order.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill in Amherst Lorain?
Chipotle in Amherst Lorain offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
What are the opening hours of Chipotle Mexican Grill in Amherst Lorain?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Amherst Lorain offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle Amherst Lorain?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle Amherst Lorain accept credit cards and offer gift cards?
Yes, the restaurant accepts credit cards and offers gift cards for purchase.
How can I contact Chipotle Mexican Grill in Amherst Lorain?
You can call them at +1 440-989-4100 or email oh.1507.amlorain@chipotle.com for inquiries.
Is Chipotle Amherst Lorain LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers and creates an inclusive environment.
What nearby restaurants can I visit before or after dining at Chipotle Amherst Lorain?
Nearby options include Blue Sky Restaurant for American cuisine, Wingstop for chicken dishes, and Don Tequila for Tex-Mex dining.
Are there any nearby stores to visit along with your trip to Chipotle Amherst Lorain?
Yes, nearby you can find Ron Zehel Guitar for musical instruments and Mattress Warehouse for home needs.
Can I combine a visit to Chipotle with other services like mobile phone shopping or gas stations nearby?
Absolutely, there are several mobile phone stores like T-Mobile and total wireless, as well as gas stations such as BP and Speedway close to Chipotle Amherst Lorain.