Business Details
About
Mexican Restaurant
Chipotle Amherst Lorain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,484 reviews
5 stars
657
4 stars
345
3 stars
147
2 stars
87
1 star
248
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the fresh food, but there were multiple complaints about food being salty, improperly stored, or causing food poisoning.
Service Issues
Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Numerous customers reported that the restaurant was dirty, with unclean tables and unsanitary conditions.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, claiming they were consistently smaller than expected.
- JTJenna T3 days ago5.0Very clean facility. Friendly amd efficient staff. Would return agian. Food was very good.
- EREmanuel RamosJan 3, 20261.0I ordered 4 burrito bowls online with double meat. I barely even see one scoop of meat in the bowls. I paid extra for nothing, great.
- NGNicholas GreeneJan 1, 20265.0⭐⭐⭐⭐⭐ Came in on New Year’s Day and had an exceptional experience. The staff handled my very specific order perfectly and made sure everything I added was included—no shortcuts. Portions were generous, fresh, and well worth it. Really appreciated the attention to detail and great service, especially on a holiday. This location definitely sets the standard for how Chipotle should be done.
- TATracy AdkinsDec 19, 20251.0Restaurant is filthy. Look in the drink cooler and you will be repulsed! Despite seeing that during my last visit, my team at work requested lunch delivery so I ordered via the website. Over half of our order was missing. The Dash driver told us he asked at the restaurant and they girl at the counter said ever Was in the bag. Spent over $220….and received odd pieces parts of an order, we couldn’t be make a bowl. When I called customer service they offered a pittance of a refund….just awful! So 2 strikes… not going to give this store a 3rd chance.
- MAMami AlwaysDec 13, 20255.0Just came in and literally one girl rocking the order line alone while one guy cooking and one lady cashier while a whole crew stood off to the side laughing and having a blast while others struggled! On a day with bogo especially extra laziness! Natalie I hope your boss sees this and gives you a raise and Christmas bonus! Polite and sweet even doing it along in a rush! You’re a rockstar!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill in Amherst Lorain?
Chipotle in Amherst Lorain offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
What are the opening hours of Chipotle Mexican Grill in Amherst Lorain?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Amherst Lorain offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle Amherst Lorain?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle Amherst Lorain accept credit cards and offer gift cards?
Yes, the restaurant accepts credit cards and offers gift cards for purchase.
How can I contact Chipotle Mexican Grill in Amherst Lorain?
You can call them at +1 440-989-4100 or email oh.1507.amlorain@chipotle.com for inquiries.
Is Chipotle Amherst Lorain LGBTQ-friendly?
Yes, this location welcomes LGBTQ customers and creates an inclusive environment.
What nearby restaurants can I visit before or after dining at Chipotle Amherst Lorain?
Nearby options include Blue Sky Restaurant for American cuisine, Wingstop for chicken dishes, and Don Tequila for Tex-Mex dining.
Are there any nearby stores to visit along with your trip to Chipotle Amherst Lorain?
Yes, nearby you can find Ron Zehel Guitar for musical instruments and Mattress Warehouse for home needs.
Can I combine a visit to Chipotle with other services like mobile phone shopping or gas stations nearby?
Absolutely, there are several mobile phone stores like T-Mobile and total wireless, as well as gas stations such as BP and Speedway close to Chipotle Amherst Lorain.