Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
The restaurant was often described as dirty, with reports of unclean tables and unsanitary conditions.
Customer Service
While some customers praised friendly staff, many others experienced rude or unhelpful service, particularly from management.
Food Quality
Food quality was inconsistent, with complaints about cold items and incorrect preparation.
RR
Ronn
2 days ago
1.0
Food often wrong and have waited over half an hour several times. This last time I waited 56 minutes for my food (!!) and the pink haired manager wouldn’t take the app as my proof of payment. THEY lost my order and had me go into my emails for a receipt to even do anything for me. After I showed it I didn’t get any sort of apology or anything, just silent nothing. 4 plain burgers. No refund, no comp, no apology, for a whole hour. Unfortunately this one is the closest to where I live, but I’ll make the trek down the road to the other one here on out. This location lost a customer, but honesty it doesn’t seem like they even care
SL
Shelby Lykins
Nov 7, 2025
2.0
My husband and I doordashed mcdonalds and when we got our food it was missing a burger & two fries. Our doordasher also spilled our coke all over the inside of our bag and it leaked so bad our 2 burgers was soaked.. (not mcds fault, i know) its a Friday night and mcdonalds was absolutely chaotic when I showed up to get our food fixed.. I was extremely irritated and unhappy. But I want to say thank you to the kind manager women with pink/purple hair. I do not know your name but I really wanted to say Thank you. She was sweet and understanding. She fixed our order and I would say -The service in person was good. Y'all better give her a raise and some recognition. She gets the brunt of people's unsatisfactory. She handled the situation the best she could've. Thank you ma'am!!
SL
Soraya Laug
Nov 4, 2025
1.0
Went through to thrive through at 6:30 this morning to go get pancakes. I looked in the bag and it had a sticker on there that says use first and I took one of the pancakes out, tried to bite into it knocked it on my steering wheel and it made a noise🤣 Hard as a rock… Went to take it back, show the manager, her and the other person that was at the window were in complete utter shock. The manager went back there to go Take care of the issue she apologized and gave me a remake of the order. I just wanted to say please keep her as a manager absolutely love that energy and that’s the way a business should be ran. As for the food, why are you serving food that has sitting out for hours I thought you’re supposed to make fresh food. Do the health violations I’m pregnant and that probably could’ve gotten me sick. I don’t need anything,That’s not fresh. It wasn’t anybody’s fault, but the cooks and those pancakes were not normal sized McDonald’s pancakes by the way they were probably the smallest I’ve ever gotten from them. But thank you for fixing it. I don’t know the manager’s name.
YD
Yazen Daoud
Oct 31, 2025
2.0
I placed an order for dine in here and my food took 25 minutes and even though it’s supposed to be brought to your table, I had to go up to the counter to pick it up. I only had ordered one meal so it should not have taken 25 minutes and when I got the food, it was cold and clearly been sitting for hours. The only reason why I’m not giving a one star is because the young man who I asked to check on my food was very kind and respectful.
SS
Sarah Sharp
Oct 23, 2025
1.0
My trip here the other night was absolutely horrible! When I asked about the order I was picking up the lady working the register told me "I am going to tell you the same thing I told the last customer, I DON'T KNOW!" They were throwing bags up on the counter and wasn't calling any names or numbers! Just stating what was in some of the bags! I waited for a half hr and had to cancel my order because the food I was picking up for my job hadn't even started being prepared yet! The worst McDonald's I've ever experienced in my life! They need a good manager to come and run that place! Because the one running it 10/21/25 around 8ish p.m. was NOT professional nor the one young cashier! She needs let go honestly because you DO NOT speak to any customer the way she did to me! I wasn't even rude by any means! I just asked about the order I was supposed to pick up for my customer! 🤦🏼♀️😡
What are the regular operating hours for McDonald's in Amelia, OH?
McDonald's in Amelia, OH is open from 4:30 AM to 11:00 PM Monday through Wednesday, and from 5:00 AM to 11:00 PM Thursday through Sunday.
What are the delivery hours for McDonald's in Amelia?
Delivery is available Monday to Friday from 4:30 AM to 10:30 PM, Saturday from 5:00 AM to 11:30 PM, and Sunday from 5:00 AM to 10:30 PM.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, it has a drive-thru open from 4:30 AM to 11:00 PM Monday through Wednesday, extending to midnight on Thursday through Saturday, and until 11:00 PM on Sunday.
What online options are available for ordering from McDonald's?
Customers can order via the McDonald's App available on Apple and Android, or through the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I earn rewards at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards, detailed at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places might customers check out before or after visiting McDonald's?
Nearby places include Master Home Inspection Services, U.S. Bank, and Sonic Drive-In, which offer inspection services, banking, and additional dining options respectively.
Are there coffee shops near this McDonald's location?
Yes, nearby coffee shops include Tim Hortons and Dunkin'. Customers can enjoy different coffee options before or after their meal at McDonald's.
If I need gas or convenience items, where can I go near McDonald's?
Nearby Marathon Gas - Fast Mart Beer Cave and Sunoco gas stations provide fuel and convenience store services for customers to visit alongside McDonald's.