Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and drinks not made as requested.
Food Quality
Several reviews mentioned that food items, particularly donuts and sandwiches, were stale, cold, or poorly prepared.
Speed of Service
While some customers praised the speed of service, others experienced long wait times and disorganization, particularly during busy hours.
Cleanliness
Concerns were raised about cleanliness, including unsanitary conditions and broken facilities.