Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers reported inconsistent food quality, with some praising the pizza while others complained about burnt or undercooked items.
Service Issues
Numerous reviews highlighted long wait times, poor customer service, and incorrect orders, leading to frustration among customers.
Staff Attitude
Feedback indicated a mix of courteous and rude staff interactions, with some customers feeling ignored or treated poorly.
Cleanliness and Environment
Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that the food was overpriced for the quality received.
SR
Sahir Rama
Feb 11, 2026
1.0
Really bad pizza, undercooked and weird tasting dough. Thin crust is supposed to be crispy. This was not. Don’t serve raw dough.
UPDATE: I submitted feedback as requested by the store but heard nothing back. Thanks for further wasting my time.
MB
Michayla Beuerlein
Jan 31, 2026
1.0
Let me sit at the pickup window looking at the pizza for 15 minutes without talking to me. Could see me the whole time. Did not apologize. Was barely warm.
BM
Bre Miller
Jan 13, 2026
1.0
Extremely disappointed with the food delivered to me today. Ordered a half order of the cinnamon bread and it arrived burnt to a crisp and hard as a rock, you can’t even tell what it is. I don’t understand how anyone would think it was acceptable to serve this to a paying customer. Will not be ordering from this location again.
DC
Derick Coleman
Nov 19, 2025
5.0
Its a great thin crusted pizza. Toppings from edge to edge. By far my favorite chain pizza out there!
GL
gwen Lindsey
Nov 14, 2025
3.0
The automated ordering sucks ! This is the 3 rd time it has messed up my orders . But I’m also not sitting an waiting 30-40 min for another like tonight . And you can’t sit inside during to all the door dashers standing around .
Yes, you can order Donatos Pizza using their app available on the Apple App Store and Google Play Store.
What are the main payment options accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Donatos Pizza provide options for vegetarians?
Yes, Donatos Pizza serves vegetarian options.
Is Donatos Pizza family-friendly and wheelchair accessible?
Yes, Donatos Pizza welcomes families and has a wheelchair accessible entrance and restroom.
What nearby places can help me find Donatos Pizza in Amelia?
Nearby places include Jimmy John's sandwich shop, Sakura Japanese Grill, and Chipotle Mexican Grill, which are all restaurants near Donatos Pizza that can help orient you.
Are there any nearby services to use before or after dining at Donatos Pizza?
Yes, nearby services include Valvoline Instant Oil Change for vehicle care, Supercuts hair salon for grooming, and U.S. Bank ATM for banking needs.
Can I visit other food options near Donatos Pizza in Amelia?
Yes, nearby food options include Los Cabos Mexican Restaurant, Subway sandwich shop, and China Wok Chinese restaurant.
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