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McDonald's

3.5
(1103 reviews)

Business Details

2496 W State St, Alliance, OH
44601, United States
(330) 821-4441
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2496 W State St, Alliance, OH
44601, United States

Hours

Reviews

3.5
1,103 reviews
5 stars
410
4 stars
219
3 stars
202
2 stars
94
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Numerous reviews mentioned cold, poorly prepared food and incorrect orders.

Employee Attitude

Several customers noted unwelcoming or disrespectful behavior from employees.

Cleanliness

There were complaints about unsanitary conditions in the restaurant and bathrooms.

Mixed Experiences

Some customers had positive experiences with specific employees and quick service, but these were overshadowed by negative feedback overall.
  • LW
    Lance Wartluft
    Feb 21, 2026
    5.0
    I got touched but the food was amazing 💖
  • DM
    Dominique Mckenney
    Feb 21, 2026
    3.0
    Employees could be a lot more welcoming!!
  • TH
    Tracey H.
    Feb 16, 2026
    3.0
    Interesting that the reviews for this location say it's awful, 'go to the other one down the street instead', and the reviews for THAT location say to drive to this one instead. ???
  • ID
    ItZ Dylan
    Feb 8, 2026
    1.0
    Nothing better then driving 20 minutes here after work and as soon as I pull in they shut all the lights off then I pull up to the window to ask why because the website shows 24 hours, 7 days a week. Karen waves me off and tells at me we’re closed. Garbage service.
  • JS
    Jonathan Swift
    Jan 21, 2026
    1.0
    AVOID THIS LOCATION AT ALL COST AND FOR YOUR OWN GOOD!! Ordered two Quarter Pounders, Large Fry and a Large DIET Coke with EXTRA Ice. Patties tasted like cold leather, fries were cold and my drink was NOT diet coke with 6 pieces of ice. I have had poor experiences with this location but every 3 or 4 months go back thinking it might be better. I was wrong. I highly recommend driving to the other end of town to the location on East State.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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