Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Alliance, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,020 reviews
5 stars
536
4 stars
176
3 stars
110
2 stars
45
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Consistency
Many reviews highlighted inconsistency in food and drink quality, with complaints about cold items, wrong orders, and lack of freshness.
Cleanliness Issues
Several customers noted cleanliness problems, including unsanitary conditions and unprofessional behavior from staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed the coffee and donuts.
Management Concerns
Multiple reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
- GMGabby MergenthalerNov 16, 20251.0I ordered a peppermint hot chocolate and it wasn't even mixed properly and you couldn't even taste the 3 pumps of pepmocha in the coffee.
- NNNot_Yo_MomOct 30, 20252.0I was here to buy donuts for my family. The atmosphere behind the counter was less than acceptable. I am all for a strong work environment. What i am not ok with is derogatory and mean remarks coming from a superior towards the employees. I did not catch names but I will next time i am in. Sad that a woman in charge is so spiteful and nasty to those beneath her. Not the way it should be.
- MRMeghan RiccelliOct 23, 20251.0I don’t write very many reviews because I really don’t like to be a Karen, but Karen’s coming out for something petty. You don’t say hello you don’t greet me when I say have a good day. You don’t say anything, and then you give me cold, bacon and cold coffee. And y’all were weren’t even busy, I don’t know maybe it’s the day I had but it like way affected me. If you’re gonna work in customer service at least fake it and say have a good day.
- DSDeb SheffieldOct 18, 20251.0Don't come here unless you have time to wait and like being ignored and condescended to. When you make a mistake, the first thing you should do is fix it before you move on and leave someone standing there for 20 minutes after condescendingly calling them "honey"!! I just want what I ordered Honey...do your job.
- CLCraig LancasterOct 10, 20255.0Taylor on the night shift makes incredible drinks. Most consistency I’ve had from any Dunkin.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Alliance, OH?
Dunkin' in Alliance, OH is open 24 hours a day, 7 days a week.
What types of meals does Dunkin' serve at the Alliance location?
This Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' app or website, and delivery is available.
Does the Dunkin' at 1041 West State St have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru.
What are some of the specialty items offered at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or special menu items available now?
Yes, during the holiday season, Dunkin' offers items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' in Alliance, OH accept credit and debit cards?
Yes, they accept both credit and debit card payments.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers.
What nearby locations can I visit before or after stopping by Dunkin'?
You can visit the Alliance Police Station, Facial Treatments by Lynn spa, or Miabella Salon nearby. These local places offer public services and relaxation options to complement your visit.
How can nearby automotive services benefit customers coming to Dunkin'?
Nearby automotive shops like Lavery Cadillac and Chevy Service Center make it convenient for customers to grab coffee or breakfast at Dunkin' while their car is serviced.
Are there any nearby food options in case I want more variety after visiting Dunkin'?
Yes, nearby options include Dominos Pizza and East of Chicago for pizza and other dining options if you want a different meal after Dunkin'.