Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and delicious items, while others complain about cold, poorly prepared food.
Blizzard Consistency
Blizzards are often criticized for being poorly mixed, with many customers receiving mostly ice cream with minimal mix-ins.
Pricing Concerns
Several reviews mention rising prices and perceived value issues, with customers feeling that food portions are shrinking while costs increase.
Positive Experiences
Despite negative feedback, many customers express satisfaction with specific items like shakes and blizzards, highlighting enjoyable visits.
PC
Pam Chapman
5 days ago
3.0
Our food was cold
LP
Lilly Pilmer
Oct 28, 2025
5.0
Treated a friend to an ice cream. He dropped his on the floor and they gave him a second one.
RR
Rob
Sep 26, 2025
5.0
So, I've had MANY Dairy Queens in the past make my blizzards with very little fudge / candy chunks, but this Dairy Queen in Alliance, Ohio is #1 in overall quality by a large margin as far as I'm concerned; When I got my Royal Choco Fudge blizzard, I was very generously blessed with more hot fudge and brownie chunks than I could even believe because of how consistently I got so little before at other DQ's.
It was the best blizzard I've ever had. Needless to say, it made my day. So I felt compelled to write this review and I'm only halfway done with it! Great job Alliance DQ ❤️
MO
Mandi Ostrom
Aug 29, 2025
1.0
Bad bad service .. I asked for fresh food and the manager took my food back and refried it and it was so greasy said he wouldn’t give me a refund I will never ever be back ..
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Alliance, OH?
Dairy Queen Grill & Chill in Alliance, OH is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes (DQCakes.com).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has high chairs, restroom facilities, wheelchair accessibility, and outdoor seating available.
Can I order food online or use an app for this Dairy Queen location?
Yes, you can order online via their website or use the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available at this location for customers to use.
What are some nearby places of interest around Dairy Queen Grill & Chill in Alliance, OH?
Nearby places include Salon one83 (a beauty and hair salon), Ariana Danielle Beauty (nail salon), Aspen Dental (dentistry services), Panera Bread (cafe and bakery), and Rodman Public Library (library and community organization).
How can nearby businesses like Panera Bread and Chipotle Mexican Grill complement a visit to Dairy Queen Grill & Chill?
After enjoying a meal or treat at Dairy Queen, customers can visit nearby cafes like Panera Bread for coffee or pastries, or Mexican restaurants like Chipotle for a different dining option, enriching their outing experience.
Are there personal care and grooming services close to Dairy Queen Grill & Chill?
Yes, there are several nearby salons including Salon one83, Ariana Danielle Beauty, and Great Clips, which offer hair and beauty services, making it convenient to visit before or after dining.
What automotive and financial services are accessible near Dairy Queen Grill & Chill?
Nearby automotive services include Conrad's Tire Express & Total Car Care and Royal Family Motors, while financial services are available at Buckeye State Credit Union and Barnett Insurance Agency, providing convenient options while in the area.