Dairy Queen Grill & Chill

4.1
759 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1635 W State St, Alliance, OH
44601-3683, United States

Hours

Reviews

4.1
759 reviews
5 stars
425
4 stars
172
3 stars
76
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Many customers expressed dissatisfaction with food temperature and quality, noting cold or poorly prepared items.

Blizzard Consistency

Several reviews highlighted inconsistency in Blizzard preparation, with complaints about insufficient mix-ins and melting issues.

Pricing Concerns

Customers frequently mentioned rising prices and perceived value issues, feeling that food portions are shrinking while costs increase.

Positive Experiences

Despite negative feedback, some customers reported positive experiences, particularly with specific staff members and certain menu items.
  • AB
    Austin Bauer
    Nov 27, 2025
    5.0
    Place is great fresh delicious positive environment
  • PC
    Pam Chapman
    Nov 19, 2025
    3.0
    Our food was cold
  • LP
    Lilly Pilmer
    Oct 28, 2025
    5.0
    Treated a friend to an ice cream. He dropped his on the floor and they gave him a second one.
  • RR
    Rob
    Sep 26, 2025
    5.0
    So, I've had MANY Dairy Queens in the past make my blizzards with very little fudge / candy chunks, but this Dairy Queen in Alliance, Ohio is #1 in overall quality by a large margin as far as I'm concerned; When I got my Royal Choco Fudge blizzard, I was very generously blessed with more hot fudge and brownie chunks than I could even believe because of how consistently I got so little before at other DQ's. It was the best blizzard I've ever had. Needless to say, it made my day. So I felt compelled to write this review and I'm only halfway done with it! Great job Alliance DQ ❤️
  • MO
    Mandi Ostrom
    Aug 29, 2025
    1.0
    Bad bad service .. I asked for fresh food and the manager took my food back and refried it and it was so greasy said he wouldn’t give me a refund I will never ever be back ..

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Alliance, OH?

Dairy Queen Grill & Chill in Alliance, OH is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes (DQCakes.com).