Dairy Queen Grill & Chill

4.1
757 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1635 W State St, Alliance, OH
44601-3683, United States

Hours

Reviews

4.1
757 reviews
5 stars
423
4 stars
172
3 stars
76
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and delicious items, while others complain about cold, poorly prepared food.

Blizzard Consistency

Blizzards are often criticized for being poorly mixed, with many customers receiving mostly ice cream with minimal mix-ins.

Pricing Concerns

Several reviews mention rising prices and perceived value issues, with customers feeling that food portions are shrinking while costs increase.

Positive Experiences

Despite negative feedback, many customers express satisfaction with specific items like shakes and blizzards, highlighting enjoyable visits.
  • PC
    Pam Chapman
    5 days ago
    3.0
    Our food was cold
  • LP
    Lilly Pilmer
    Oct 28, 2025
    5.0
    Treated a friend to an ice cream. He dropped his on the floor and they gave him a second one.
  • RR
    Rob
    Sep 26, 2025
    5.0
    So, I've had MANY Dairy Queens in the past make my blizzards with very little fudge / candy chunks, but this Dairy Queen in Alliance, Ohio is #1 in overall quality by a large margin as far as I'm concerned; When I got my Royal Choco Fudge blizzard, I was very generously blessed with more hot fudge and brownie chunks than I could even believe because of how consistently I got so little before at other DQ's. It was the best blizzard I've ever had. Needless to say, it made my day. So I felt compelled to write this review and I'm only halfway done with it! Great job Alliance DQ ❤️
  • MO
    Mandi Ostrom
    Aug 29, 2025
    1.0
    Bad bad service .. I asked for fresh food and the manager took my food back and refried it and it was so greasy said he wouldn’t give me a refund I will never ever be back ..
  • BJ
    Brian Jefferys
    Jul 13, 2025
    5.0
    Love the shakes

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Alliance, OH?

Dairy Queen Grill & Chill in Alliance, OH is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.

What types of food and treats does Dairy Queen Grill & Chill offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and ice cream cakes (DQCakes.com).