Chipotle Mexican Grill

4.2
1017 reviews
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Business Details

1630 W State St, Alliance, OH
44601, United States
(330) 821-4311
https://locations.chipotle.com/oh/alliance/1630-w-state-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1627
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About

Mexican Restaurant
Chipotle Mt Union Alliance is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1630 W State St, Alliance, OH
44601, United States

Hours

Reviews

4.2
1,017 reviews
5 stars
593
4 stars
228
3 stars
81
2 stars
39
1 star
76

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly with online and app orders.

Food Quality

While some reviews praised the food as delicious, others noted inconsistencies in portion sizes and quality, including complaints about undercooked meat and skimpy toppings.

Service Issues

Several customers experienced poor service, including rude staff and slow response times, particularly during busy hours.

Cleanliness

Multiple reviews highlighted cleanliness issues in the dining area and restrooms, with some customers noting overflowing trash and dirty tables.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction and others vowing not to return due to negative experiences.
  • AN
    aliyah nolen
    Jan 3, 2026
    5.0
    Whoever on AM grill today, God bless you and you need a raise🤣 Food was soooo yummy today. I got steak/asada bowl. Portion sizes were great! Loved It!
  • BS
    Bethany Suntheimer
    Dec 28, 2025
    1.0
    I normally dont have an issue, but then I normally go in and not order on the app. They missed one of the items in my order, and something is very wrong with the white rice. Theres so much salt in it the whole burrito is inedible. I cant get an answer on the help chat, I cant get an answer on the phone. Theres no way to get this fixed or made right unless I drive all the way back which I cannot do. There should be a better way for order issue resolution!!!! If this gets resolved I will edit and change my rating as I normally dont have problems.
  • CC
    Casey
    Dec 21, 2025
    1.0
    Joel is the worse manager who does not know how to manage . He had terrible customer service. I don’t know how he has a job managing at the alliance chipotle
  • MH
    Marc Hall
    Dec 14, 2025
    3.0
    It's a chipotle, not much more needs to be said
  • NT
    Nick Turner
    Dec 7, 2025
    1.0
    Ordered a steak quesadilla with brown rice, black beans, and guac for the SIDES. Why did they put the sides in the quesadilla, I would’ve just ordered a burrito if that was the case.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Mt Union Alliance serve?

They serve customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill in Alliance, OH?

Chipotle Mt Union Alliance is open every day from 10:45 AM to 11:00 PM.