When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Akron E. Waterloo Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported problems with order accuracy, including missing items and incorrect orders.
Customer Service
Feedback highlighted poor customer service experiences, including rude staff and unprofessional behavior from management.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about undercooked or overcooked wings and cold sides.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in performance.
JL
Justice Lemons
1 day ago
1.0
They stay messing up my food and acts like they don’t need to fix it!!
DK
David Kent
Dec 19, 2025
1.0
They never ever have anything ready on time and order integrity is a real
VF
vonir fr
Dec 13, 2025
2.0
Everytime I order lemon peper wings there is no lemon peper. My wing were hard and tasteless and the fires were not full wnough makes you not want to tip
RR
ronald ricketson
Nov 19, 2025
1.0
Guy customer in here on speaker phone with his baby the girl worker on her phone cussing like a sailor.your at work get off phone and or at least be professional and not cuss infront of customers
MP
Mike Patyak
Nov 9, 2025
1.0
I ordered on the app, but they delivered it TO THE RESTAURANT (and took a picture of it sitting on the counter of the restaurant). Delivery person ignored me when I tried to reach out. I reordered, so I was charged twice. I submitted screenshots of the app with delivery location, pictures of the double charge, and explained what happened. The manager lied to me and said I would be refunded. When I pointed out I never received the refund, they ignored me. I will never order from them again, and I used to at least once/month. They are willing to lose a customer over $26 over their mistake. I’ve never asked for a refund in my life until this happened. Their pettiness over 26 dollars boggles my mind. Do not support this business.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors are available at Wingstop Akron E. Waterloo Rd?
Wingstop offers classic or boneless wings and tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the regular operating hours for Wingstop Akron E. Waterloo Rd?
Wingstop is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Akron E. Waterloo Rd offer delivery and takeout services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery.
Is there a drive-through option available at Wingstop Akron E. Waterloo Rd?
No, drive-through service is not available at this location.
How can I order food from Wingstop Akron E. Waterloo Rd online?
You can order online through their website or use the Wingstop app available in the Apple App Store and Google Play Store.
What payment methods are accepted at Wingstop Akron E. Waterloo Rd?
They accept American Express, Discover, MasterCard, and Visa.
Where is Wingstop Akron E. Waterloo Rd located?
The restaurant is located at 2839 E. Waterloo Rd, Akron, OH 44312, United States.
What nearby eateries can I visit along with Wingstop at E. Waterloo Rd?
Nearby restaurants include Subway and Papa Johns Pizza, offering additional quick dining options if you're in the area.
Are there any nearby beauty salons or hair care services close to Wingstop Akron?
Yes, Best Cuts, Supercuts, Great Clips, and Nail Fever are nearby salons where you can get haircuts and beauty treatments before or after your meal.
What nearby amenities are available for banking and financial services near Wingstop?
Huntington Bank, Western Union, Coinme ATM, and LibertyX Bitcoin ATM are close by for your banking and financial service needs during your visit.