Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Service Speed
Many reviews highlighted long wait times in both drive-thru and in-store, with some customers experiencing delays even when few cars were present.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, many complained about cold, stale, or poorly prepared items.
Staff Attitude
Customer service was frequently criticized, with reports of rude or unprofessional behavior from staff members.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and bathrooms.
JJ
James Evans Jr.
Nov 16, 2025
5.0
Loved it
PT
Paiton Tuck
Nov 14, 2025
1.0
Every time I want spicy chicken nuggets, this Wendy’s somehow manages to give me regular nuggets. And it ruins my life….every single time.
JV
Joe Vishunda
Nov 7, 2025
1.0
This is a Baconator!?!
Always a disaster at this location. Never again.
KT
KelsNjess Taylor
Nov 5, 2025
1.0
We are normally regulars here. Only had a couple issues in the past. I can not believe the food we received on 11/1/25 we went that evening and it was absolutely disgusting. We went late! I asked before ordering if the food was old. I would go elsewhere since they were about to close if it was. A simple honest answer would have been great. But instead I'm writing this review. The bag flaming out so I didn't even check the bag before pulling away. What I saw when we opened our food was beyond disgusting. These employee's really took old food and put it back in the fryer and served it as fresh🤮🤢 like we weren't going to know. The food got thrown away we went somewhere else. We tried to call for 2 days no one answers the phone. We went again 2 nights ago because my child wanted it. When we ordered I asked for fresh and not double dipped. The workers were extremely rude. Laughing, being very rude and ignorant. Coming to the windows yelling fresh, other employee all laughing and doing rude gestures. I asked for my money back and will not be back until the staff is new. I can not believe the behavior of these people. This place needs shut down. I called today to make a complaint I was told my manager is busy. I called corporate. I think the health department needs to know about the kind of food they are serving. I have pictures of the food. I hope they post.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Akron, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Akron, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 645-9660.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Manchester Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Akron, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 3193 Manchester Road?
Wendy's at 3193 Manchester Road is open daily from 6:00 AM to 1:00 AM, including its drive-thru service.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's in Akron, OH serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I place an order for delivery or takeout at this Wendy's?
Yes, Wendy's offers delivery and takeout. You can order online through their app or website and check if delivery is available in your area.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact this Wendy’s location for questions or feedback?
You can contact the location directly at (330) 645-9660 or reach out through Wendy’s Customer Care via phone or online survey on their contact page.
Where can I find Wendy’s menu and nutritional information?
Menus and nutrition details are available on Wendy’s website and mobile app. You can view pricing, allergens, and customize orders there.
Are there any places of interest near Wendy’s on Manchester Road for a visit before or after dining?
Yes, nearby attractions include the Manchester Rd Trailhead park, perfect for outdoor activities, and The Junk Store for discount shopping.
What nearby services can help with shipping and banking around Wendy's location?
Nearby you can find a UPS Access Point location for shipping needs and US Bank with an ATM for your banking requirements.
Are there any medical or community services near Wendy’s on Manchester Road?
Yes, ExpressCare Clinic provides medical services, and Pregnancy Solutions and PSS Friends offer community and prenatal care nearby.
How can I access Wendy's via public transport or local landmarks near Manchester Road?
While specific transit stations are not listed, landmarks such as the Manchester Rd Trailhead park and nearby retail stores like Ace Hardware can help you find Wendy’s at 3193 Manchester Road.