Wendy's

3.6
1352 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3193 Manchester Road, Akron, OH
44319, United States

Hours

Reviews

3.6
1,352 reviews
5 stars
502
4 stars
321
3 stars
205
2 stars
103
1 star
221

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to dissatisfaction.

Service Speed

Many reviews highlighted long wait times in both drive-thru and in-store, with some customers experiencing delays even when few cars were present.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, many complained about cold, stale, or poorly prepared items.

Staff Attitude

Customer service was frequently criticized, with reports of rude or unprofessional behavior from staff members.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and bathrooms.
  • JJ
    James Evans Jr.
    Nov 16, 2025
    5.0
    Loved it
  • PT
    Paiton Tuck
    Nov 14, 2025
    1.0
    Every time I want spicy chicken nuggets, this Wendy’s somehow manages to give me regular nuggets. And it ruins my life….every single time.
  • JV
    Joe Vishunda
    Nov 7, 2025
    1.0
    This is a Baconator!?! Always a disaster at this location. Never again.
  • KT
    KelsNjess Taylor
    Nov 5, 2025
    1.0
    We are normally regulars here. Only had a couple issues in the past. I can not believe the food we received on 11/1/25 we went that evening and it was absolutely disgusting. We went late! I asked before ordering if the food was old. I would go elsewhere since they were about to close if it was. A simple honest answer would have been great. But instead I'm writing this review. The bag flaming out so I didn't even check the bag before pulling away. What I saw when we opened our food was beyond disgusting. These employee's really took old food and put it back in the fryer and served it as fresh🤮🤢 like we weren't going to know. The food got thrown away we went somewhere else. We tried to call for 2 days no one answers the phone. We went again 2 nights ago because my child wanted it. When we ordered I asked for fresh and not double dipped. The workers were extremely rude. Laughing, being very rude and ignorant. Coming to the windows yelling fresh, other employee all laughing and doing rude gestures. I asked for my money back and will not be back until the staff is new. I can not believe the behavior of these people. This place needs shut down. I called today to make a complaint I was told my manager is busy. I called corporate. I think the health department needs to know about the kind of food they are serving. I have pictures of the food. I hope they post.
  • PS
    Paula Stratos
    Oct 28, 2025
    1.0
    had a reward they refuse to redeem it

Frequently Asked Questions About Wendy's

Is Manchester Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.