Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about stale fries and improperly cooked burgers.
Cleanliness
Customers noted unsanitary conditions, including dirty floors and unkempt dining areas.
Management Issues
Feedback indicated a lack of effective management, with reports of staff arguing and poor handling of customer complaints.
JJ
Josh
Nov 15, 2025
1.0
Garbage Wendy’s they don’t answer the phone or make stuff right.
LL
Lo Lee
Nov 6, 2025
1.0
This location has never seemed to be very welcoming. We always feel like an inconvenience while ordering. Tonight after getting the our order, they handed the bag out and said there you go and quickly walked away and out of sight. I waited trying to ask for spoons and straws and no one came back. I try to avoid this location but sometimes I think I will give it another try and turns out that it doesn't realtor matter what day or time I go there, I feel unwelcome.
RW
Russell West
Oct 25, 2025
1.0
My wife and I were in the mood for chilling since it was the first cooler day between summer and winter. I traveled to three different Wendy's that late afternoon and not one of them had chili. Two said they were not making it that day. The other said it would be a half hour before it was ready. So that lost/degraded my opinion of Wendy's.
BC
Brian Cheshire
Oct 23, 2025
1.0
Ordered a drink on my way home from work, when I left the window I realized something was wrong with it. There was no flavor and the color was a weird light brown. Went back around and explained the issue to the person who took my order and they offered to replace it with a non-fountain drink. I asked for a refund instead, he refused to give a refund then the "manager" got on the speaker and said they wouldn't refund my money and either take a replacement or leave. She wouldn't answer any further questions after that. I contacted Wendy's and after a series of messages they continued to tell me that they have reached out to the franchisee and hadn't heard back. I can't believe Wendy's condones this level of service from one of their franchisees.
PP
P
Oct 22, 2025
1.0
Really crappy experience bout 3:40pm today. Don't know if it's the staff at this time of day or what. First off one drive-thru Lane was closed so the line in the one lane seemed long however I was put on hold to place my order until they'was absolutely no cars in front of me. I proceeded to repeat my order to the window Clerk three times. Once I pulled off the order was still screwed up fries weren't fresh I ordered a Baconator it came with absolutely no bacon. By this time I had pretty much reached my driveway while eating the rest of the food. Once I noticed the mistakes I tried to call to get some type of phone interactions noticing that I didn't even have a receipt expensive as food is I immediately pulled back up. Once I got there and explained to the guy that took my order what happened he retrieved another employee from the back once asked what was wrong I explained the whole situation, positive as possible onsidering the price of food these days. He responded oh you didn't have enough bacon I responded no I had absolutely no bacon and had the sandwich in my hand. They compensated me with a warm sandwich however it did not have the same bacon as a Baconator nor did it have the full size patties which I had already paid for. Customers beware always check your order before you pull off and always ask for your receipt even if it's not offered times are too hard for these games.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Akron, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Akron, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 784-4891.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mogadore Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Akron, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 2060 Mogadore Road, Akron?
Wendy's is open daily from 6:00 AM to 1:00 AM, including the drive-through.
Is the Wendy's at Mogadore Rd still open?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here with options like combos, croissant, biscuit and classic sandwiches, coffee and sides available.
What payment options are accepted at this Wendy's?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery where available. You can order through their app or online at order.wendys.com.
How can I contact Wendy's at 2060 Mogadore Road for feedback or inquiries?
You can call (330) 784-4891, reach out via their Contact page, call 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information for this location?
Menu pricing and nutritional details are available at https://menu.wendys.com or through the Wendy's mobile app. In-restaurant nutrition posters are also available.
What are some nearby food options around Wendy's on Mogadore Road?
Nearby you can find other fast food restaurants like McDonald's, Arby's, Subway, and Dunkin'. These provide additional dining choices for customers visiting the area.
Are there services near Wendy's where I can handle money transfers or shopping?
Yes, Western Union is nearby for money transfer services, and Dollar General offers a discount store with arts and crafts supplies, providing convenience for errands before or after your meal.
What healthcare or professional services are available near Wendy's at 2060 Mogadore Road?
Nearby healthcare providers include Susan Brennan (dentist), Leo Clavecilla (internal medicine), and Ellet Primary Care. Employment services like Great Work Employment Services are also close by.