Wendy's

3.0
1281 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2060 Mogadore Road, Akron, OH
44312, United States

Hours

Reviews

3.0
1,281 reviews
5 stars
346
4 stars
244
3 stars
194
2 stars
99
1 star
398

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about stale fries and improperly cooked burgers.

Cleanliness

Customers noted unsanitary conditions, including dirty floors and unkempt dining areas.

Management Issues

Feedback indicated a lack of effective management, with reports of staff arguing and poor handling of customer complaints.
  • JJ
    Josh
    Nov 15, 2025
    1.0
    Garbage Wendy’s they don’t answer the phone or make stuff right.
  • LL
    Lo Lee
    Nov 6, 2025
    1.0
    This location has never seemed to be very welcoming. We always feel like an inconvenience while ordering. Tonight after getting the our order, they handed the bag out and said there you go and quickly walked away and out of sight. I waited trying to ask for spoons and straws and no one came back. I try to avoid this location but sometimes I think I will give it another try and turns out that it doesn't realtor matter what day or time I go there, I feel unwelcome.
  • RW
    Russell West
    Oct 25, 2025
    1.0
    My wife and I were in the mood for chilling since it was the first cooler day between summer and winter. I traveled to three different Wendy's that late afternoon and not one of them had chili. Two said they were not making it that day. The other said it would be a half hour before it was ready. So that lost/degraded my opinion of Wendy's.
  • BC
    Brian Cheshire
    Oct 23, 2025
    1.0
    Ordered a drink on my way home from work, when I left the window I realized something was wrong with it. There was no flavor and the color was a weird light brown. Went back around and explained the issue to the person who took my order and they offered to replace it with a non-fountain drink. I asked for a refund instead, he refused to give a refund then the "manager" got on the speaker and said they wouldn't refund my money and either take a replacement or leave. She wouldn't answer any further questions after that. I contacted Wendy's and after a series of messages they continued to tell me that they have reached out to the franchisee and hadn't heard back. I can't believe Wendy's condones this level of service from one of their franchisees.
  • PP
    P
    Oct 22, 2025
    1.0
    Really crappy experience bout 3:40pm today. Don't know if it's the staff at this time of day or what. First off one drive-thru Lane was closed so the line in the one lane seemed long however I was put on hold to place my order until they'was absolutely no cars in front of me. I proceeded to repeat my order to the window Clerk three times. Once I pulled off the order was still screwed up fries weren't fresh I ordered a Baconator it came with absolutely no bacon. By this time I had pretty much reached my driveway while eating the rest of the food. Once I noticed the mistakes I tried to call to get some type of phone interactions noticing that I didn't even have a receipt expensive as food is I immediately pulled back up. Once I got there and explained to the guy that took my order what happened he retrieved another employee from the back once asked what was wrong I explained the whole situation, positive as possible onsidering the price of food these days. He responded oh you didn't have enough bacon I responded no I had absolutely no bacon and had the sandwich in my hand. They compensated me with a warm sandwich however it did not have the same bacon as a Baconator nor did it have the full size patties which I had already paid for. Customers beware always check your order before you pull off and always ask for your receipt even if it's not offered times are too hard for these games.

Frequently Asked Questions About Wendy's

Is Mogadore Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.