Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with sticky surfaces and unkempt dining areas.
Employee Behavior
Multiple customers noted unprofessional behavior from employees, including rudeness and lack of attention to customer needs.
Order Accuracy
A significant number of reviews indicated frequent issues with incorrect orders, both in-store and through delivery services.
KB
kristie butler
Nov 8, 2025
1.0
Food slapped together and customer service wasn’t good at all on top of food not being fresh.
DT
Denise Taylor
Oct 27, 2025
1.0
Bought a meal. The food was not fresh. Took it back in for a fresh meal. The guy pushed the trash with his hands and then proceeded to make my food. like I wanted it and then got smart. When I said something about it, I would never visit this wendy's again.
KS
Kat Snyder
Oct 21, 2025
5.0
Evey time I stop here the food is absolutely perfect, and the service is always great and fast! 10/10
AM
Aaron Maurer
Oct 19, 2025
1.0
They had me sitting outside for 20 minutes waiting on a chicken sandwich and there was no customers. The sandwich was dry. Terrible experience.
BS
Becky Slay
Oct 15, 2025
1.0
It's a shame that this location is putting such a bad name on the Wendy's reputation. . horrible food...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Akron, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Akron, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 786-1226.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Waterloo Wendy’s serve breakfast?
Yes, this Wendy’s location in Akron, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location in Akron, OH?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 1521 S. Arlington St. still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does the Wendy's on S. Arlington St. offer breakfast?
Yes, this location serves breakfast with options like combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online or via app for Wendy's?
You can order through Wendy's app available on the App Store or via their website at order.wendys.com.
How can customers provide feedback or contact this Wendy's location?
Customers can provide feedback via the Customer Care team through the website live chat, call 888-624-8140, fill out the satisfaction survey, or call the store directly at (330) 786-1226.
Are delivery and dine-in options available at this Wendy's?
Yes, delivery is available where supported and the location offers dine-in and drive-thru services.
Are there nearby dining options other than Wendy's in the Akron area?
Yes, nearby restaurants include Subway (sandwich shop), Asian Garden (Asian cuisine), El Rincon Mexican Restaurant, Arby's (fast food sandwiches), and Parasson's Italian Restaurant.
What nearby places can customers visit after dining at Wendy's?
Customers might enjoy visiting nearby spots like Boba RE Bubble Tea Cafe for drinks, Holland's 24 Hour Laundromat if they need laundry services, or local beauty salons like K.C Sisters African hair braiding.
How can nearby transit or services help customers find this Wendy's?
Nearby services like Cricket Wireless and LibertyX Bitcoin ATM make the area convenient, and nearby Subway restaurants provide recognizable landmarks to locate this Wendy's at 1521 S. Arlington St.