Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,154 reviews
5 stars
401
4 stars
223
3 stars
201
2 stars
94
1 star
235
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Many reviews highlighted poor customer service, including rudeness, unprofessional behavior, and lack of attentiveness from staff.
Food Quality
Customers frequently complained about food being cold, stale, or poorly prepared, with some mentioning health concerns after eating.
Cleanliness
Several reviews noted that the restaurant was dirty, with sticky floors and unclean dining areas.
Service Speed
Many customers experienced long wait times, both in the drive-thru and for in-store orders, contributing to overall dissatisfaction.
- GRGage RatcliffJan 4, 20261.0The workers was haven a party in the lobby was mad I went in side to order one guy with long hair took his jacket off like he was tryin to fight me in the lobby most unprofessional place on Arlington
- CJCarolyn JonesDec 25, 20253.0Did get enough fries
- MMMackDec 15, 20255.0Good food I love the chili
- JBJacey BrillhartDec 13, 20252.0I went to the drive-thru around 10pm on Friday night. 1 car ahead of me. 10 minutes later, it's my turn. "Unless you're paying with cash, we can't do it." "No problem, I'll use my card." Silence for two minutes. "Did you say cash?" "No, card." I order a burger and had to wait 10 minutes after pulling beyond the drive thru for an attendant to bring it out. If this sounds like a great deal for $10, I might add, I paid them....
- KCKaitlin ConnerDec 5, 20251.0every single time i order from wendy’s without fail they forget items. once or twice i can understand. we’re all human and make mistakes. but i’m not kidding the last five times i’ve tried to order from here they forget multiple items in my order. i used to work food service and totally get it can be stressful and chaotic but damn, yall need to read the orders better. like, i’m not asking for much, just the food that i PAY FOR
Frequently Asked Questions About Wendy's
Is Waterloo Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location in Akron, OH?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 1521 S. Arlington St. still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does the Wendy's on S. Arlington St. offer breakfast?
Yes, this location serves breakfast with options like combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online or via app for Wendy's?
You can order through Wendy's app available on the App Store or via their website at order.wendys.com.
How can customers provide feedback or contact this Wendy's location?
Customers can provide feedback via the Customer Care team through the website live chat, call 888-624-8140, fill out the satisfaction survey, or call the store directly at (330) 786-1226.
Are delivery and dine-in options available at this Wendy's?
Yes, delivery is available where supported and the location offers dine-in and drive-thru services.
Are there nearby dining options other than Wendy's in the Akron area?
Yes, nearby restaurants include Subway (sandwich shop), Asian Garden (Asian cuisine), El Rincon Mexican Restaurant, Arby's (fast food sandwiches), and Parasson's Italian Restaurant.
What nearby places can customers visit after dining at Wendy's?
Customers might enjoy visiting nearby spots like Boba RE Bubble Tea Cafe for drinks, Holland's 24 Hour Laundromat if they need laundry services, or local beauty salons like K.C Sisters African hair braiding.
How can nearby transit or services help customers find this Wendy's?
Nearby services like Cricket Wireless and LibertyX Bitcoin ATM make the area convenient, and nearby Subway restaurants provide recognizable landmarks to locate this Wendy's at 1521 S. Arlington St.