Wendy's

3.4
1144 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1521 S. Arlington St., Akron, OH
44306, United States

Hours

Reviews

3.4
1,144 reviews
5 stars
400
4 stars
220
3 stars
200
2 stars
93
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with sticky surfaces and unkempt dining areas.

Employee Behavior

Multiple customers noted unprofessional behavior from employees, including rudeness and lack of attention to customer needs.

Order Accuracy

A significant number of reviews indicated frequent issues with incorrect orders, both in-store and through delivery services.
  • KB
    kristie butler
    Nov 8, 2025
    1.0
    Food slapped together and customer service wasn’t good at all on top of food not being fresh.
  • DT
    Denise Taylor
    Oct 27, 2025
    1.0
    Bought a meal. The food was not fresh. Took it back in for a fresh meal. The guy pushed the trash with his hands and then proceeded to make my food. like I wanted it and then got smart. When I said something about it, I would never visit this wendy's again.
  • KS
    Kat Snyder
    Oct 21, 2025
    5.0
    Evey time I stop here the food is absolutely perfect, and the service is always great and fast! 10/10
  • AM
    Aaron Maurer
    Oct 19, 2025
    1.0
    They had me sitting outside for 20 minutes waiting on a chicken sandwich and there was no customers. The sandwich was dry. Terrible experience.
  • BS
    Becky Slay
    Oct 15, 2025
    1.0
    It's a shame that this location is putting such a bad name on the Wendy's reputation. . horrible food...

Frequently Asked Questions About Wendy's

Is Waterloo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.