Subway

3.3
250 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Akron Subway® Restaurant at 1011 E. Waterloo Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Drive-throughAvailable

Location

Subway
1011 E. Waterloo Rd., Akron, OH
44306, United States

Hours

Reviews

3.3
250 reviews
5 stars
102
4 stars
40
3 stars
21
2 stars
14
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about soggy bread and poorly made sandwiches.

Cleanliness

While some customers noted the store was clean, others reported unsanitary conditions and a dirty dining area.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, leading to a negative dining experience.

Inconsistent Hours

Customers expressed frustration over the store's inconsistent hours and unexpected closures.
  • ZB
    Z Broly
    Nov 16, 2025
    2.0
    Ordered online today, food usually on point but today no sauce at all, just dry meat and bread. Disappointed
  • AL
    Avah Vann Lowe
    Nov 4, 2025
    5.0
    People have poorly reviewed this store in the past but improvements have been made. My 3 for 24 dollar deal was great and they welcome coupons. The service was so awesome, the manager at this location has done a good job of turning this store around. The food is well prepared and they always have pick up orders ready on time. My go to location.
  • KR
    KellyDanielle Roberts
    Oct 8, 2025
    1.0
    I have eaten at this location 3 times and each time it has been extremely poor service. The last 2 times my food has been made so sloppily that it was impossible to eat without making a huge and unnecessary mess. My wrap was stale kept crumbling and falling apart. Each time i tried to take a bite the toppings would fall out of the wrap. This time around, my bread was super soggy and all my toppings were basically outside of my sandwich with mustard everywhere
  • BB
    Brittney
    Sep 21, 2025
    1.0
    Walked to the door at 7:15pm. Very clearly marked on the door the store closes at 9:30pm. The 2 employees walked to the door locking it in our faces. Very unprofessional. Will never return to this establishment. Will be calling upper management.
  • BH
    Bill Hogg
    Aug 2, 2025
    5.0
    Clean, new building, staff is friendly and attentive!

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 1011 E. Waterloo Rd., Akron?

The Subway restaurant in Akron is open every day from 8:30 AM to 9:30 PM.

Does this Subway location offer delivery and curbside pickup options?

Yes, this Subway offers both curbside pickup and delivery services for customer convenience.