Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Akron Subway® Restaurant at 1596 West Market St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.
Food Quality
Mixed feedback on food quality; while some customers praised fresh ingredients, others reported missing items and poorly made sandwiches.
Staff Attitude
Staff attitude varied significantly, with some employees receiving praise for friendliness, while others were criticized for being rude or dismissive.
Order Accuracy
Many customers experienced issues with order accuracy, particularly with online and delivery orders, leading to dissatisfaction.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety practices, including improper glove use and unsanitary conditions.
BT
Brittney Thomas
3 days ago
1.0
Got home to open my sub and there’s only meat and sauce, NO VEGETABLES!…it was a mobile/online order. Called and she said I needed to bring the sub and a receipt to show proof or there’s nothing she can do about it. ITS A MOBILE ORDER! Why do I have to bring the receipt in if you pulled my order up over the phone and saw it was supposed to have vegetables! Never ordering from again!
AT
Aidan Thomas
Oct 31, 2025
1.0
After finding a hair in my sub the DISTRICT manager replied saying they could basically do nothing about it and swept it under the rug terrible service.
MT
Montoya Tatum
Oct 28, 2025
1.0
My husband just left here. The employee & manager were very rude! They had an attitude as soon as he walked in the door. He decided to order a 2nd meal of the day and she proceeded to ask him why didn't he do that in the 1st place 🤔.I tried to call to speak with someone & they were also very rude. She claimed to be the district manager while continuing to over talk me then hung up on me smh, we will never go to this location again!!! Heather was very unprofessional! The customer service was horrible! I blame mgmt. because it's clear where starts at.
TK
Tonya Kaeka
Oct 10, 2025
5.0
Love the crew very nice nfriendly
XX
Xyz Xyz
Sep 21, 2025
1.0
Ordered a simple turkey and veggie sandwich. The bread was a wrong selection, no oil dressing, and sandwich tasted like plain bread with a bit of turkey and veggies.
Not impressed.