Pizza Hut

3.2
450 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 396 East Market in Akron, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupNot available

Location

Pizza Hut
396 East Market, Akron, OH
44304, United States

Hours

Reviews

3.2
450 reviews
5 stars
166
4 stars
66
3 stars
35
2 stars
36
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect or incomplete orders, leading to frustration and dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including rude staff and difficulty reaching management.

Food Quality

Several customers complained about the quality of food, mentioning issues like cold, burnt, or poorly prepared items.

Delivery Issues

Customers experienced significant problems with delivery, including late arrivals and orders being delivered to the wrong location.

Positive Staff Interactions

Some customers praised individual staff members for their friendliness and helpfulness, contrasting with overall negative experiences.
  • KR
    Kerry Ruocchio
    Nov 6, 2025
    5.0
    I couldn’t have been more pleased with the quickness if my order preparation. These guys are the best. Always pleasant, even under pressure.
  • SM
    Sophia Mathews
    Oct 25, 2025
    1.0
    WOULD GIVE ZERO STARS IF POSSIBLE. DO NOT ORDER FROM HERE. Ordered 2 wings, 2 fries, a salad, and donut bites (~$40) for delivery. A door dasher ended up delivering it and we only received the wings and 1 thing of fries. Contacted the driver first and he said that was all he was given and the store cancelled some of the order. So, we tried calling the store MULTIPLE times and ended up talking to the call center who transferred me to the location. Never got an answer and waited for 20+ mins multiple times. Gave up and drove to the store, where we were told they don’t even have salad. So why was I charged for it??? The worker was nice and gave us extra fries to make up for it and we did get the donut bites. But overall an awful experience because why does the website not have accurate info and why does no one answer the phone? I don’t appreciate wasting money.
  • AW
    Alisha Walker
    Oct 5, 2025
    4.0
    It was a nice place the I only talked to one staff member but they were friendly. I’m not sure why the inside dining was closed but it’s not that big of a deal. I got a melt and it was really good expecially with the butter sauce
  • MH
    Mary Hall
    Aug 27, 2025
    1.0
    There was maggot eggs on my pizza and my pizza was cold. Absolutely disgusting
  • DK
    Daniel R Kneale
    Aug 13, 2025
    1.0
    Pizza Hut has always been my favorite pizza place, mainly because of their consistency in their product. This time was drastically different than my typical experience, but was also my first time ordering from this location. Ordered pickup of two pizzas and a two sets of wings. The basil pesto drizzle pizza was missing the drizzle, the mushroom pizza had almost no sauce, cheese, or mushrooms (to the point that there were about two inches of crust). The pizza was only cut deeply enough to cut the cheese, so we had to tear the entire pizza apart. The lemon pepper wings had a layer of lemon pepper caked onto the bottom of the container and none on the wings. Went to look at the receipt to see if they even got the order right but it was covered in so much grease it was unreadable. I read some of the most recent reviews on here and read that it was hard to get in touch with management at the store level and that they're rude and hang up on customers when people do get through... So I thought maybe we could use the online chat to see if I could online chat feature! It says there are no reps are available at 7pm on a Wednesday. What is going on with this place? I feel like I just got pranked. Which I wouldn't mind if I didn't spend $30+ dollars to do so.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Akron, OH?

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