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Papa Johns Pizza

3.5
(271 reviews)

Business Details

340 E WATERLOO RD, Akron, OH
44319, United States
(330) 724-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Akron, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Akron pizza for any occasion. Call us for pizza delivery in Akron or stop by 340 E WATERLOO RD for carryout to order the best pizza in Akron, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
340 E WATERLOO RD, Akron, OH
44319, United States

Hours

Reviews

3.5
271 reviews
5 stars
122
4 stars
42
3 stars
27
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unanswered phone calls.

Food Quality

Mixed feedback on food quality, with some customers enjoying the pizza while others reported issues like cold food, incorrect orders, and overcooked items.

Delivery Issues

Many customers experienced problems with delivery, including late arrivals, incorrect orders, and lack of communication regarding their orders.

Positive Experiences

Despite the negative feedback, some customers praised the food quality, quick service, and friendly staff, indicating that experiences can vary.
  • AC
    Aaron Chew
    Jan 15, 2026
    1.0
    People are rude and hang up on you on the phone
  • KK
    Kay
    Dec 25, 2025
    5.0
    Really like their thin crust pizza and garlic wings. Drive through is easy and meal was ready within 20 minutes.
  • TL
    Tierra Littlefield
    Dec 14, 2025
    1.0
    I have ordered from this papa John’s for years and I have never had a problem. I recently ordered from there and got their Oreo bites that doesn’t taste like Oreos at all. I gave some to my daughter who bit right into it to find plastic inside. I gave them feedback and had someone respond back to me. I was supposed to get a credit on my account (as of the 4th) and I have not received the credit as of today (the 14th). 10 days and no response or credit. If you would like food without plastic baked into its products, this is not the place for you.
  • SM
    Steve Metz
    Nov 23, 2025
    4.0
    Got the Grand Papa pizza and some cheesesticks. Ill start off by saying that everyone there was very freindly and it wasn't a bad experience by any means. I will be going back again as I enjoy their pizza and its always very quick and a good price. I tried a different pizza than normal and I just didn't enjoy it. It was over cooked and not a ton of sauce. The cheesesticks were also a little on the done side. I still ate it and it was ok, just not the best that I've had from there. I'll go back to my usual and be just fine.
  • KW
    Kathy Wortman
    Nov 15, 2025
    3.0
    The Shaqaronni pizza was bad. It tasted like someone dumped an entire container of Shaker cheese on it. The other thin crust pizza was so hard you couldn't eat the bottom crust.

Brand Certified Facts from Papa Johns Pizza

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Certified March 01, 2026Yext Knowledge Graph
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