Papa Johns Pizza

3.5
269 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Akron, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Akron pizza for any occasion. Call us for pizza delivery in Akron or stop by 340 E WATERLOO RD for carryout to order the best pizza in Akron, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
340 E WATERLOO RD, Akron, OH
44319, United States

Hours

Reviews

3.5
269 reviews
5 stars
121
4 stars
42
3 stars
27
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the pizza and wings while others reported issues like overcooked items and missing toppings.

Customer Service

Numerous complaints about poor customer service, including long wait times, rude staff, and unresponsive management.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Delivery Issues

Many customers experienced delays and problems with delivery, including orders being canceled or not delivered at all.

Positive Experiences

Some customers reported positive experiences with quick service and friendly staff, indicating that there are good days at this location.
  • KD
    Kay Devlin
    Dec 25, 2025
    5.0
    Really like their thin crust pizza and garlic wings. Drive through is easy and meal was ready within 20 minutes.
  • TL
    Tierra Littlefield
    Dec 14, 2025
    1.0
    I have ordered from this papa John’s for years and I have never had a problem. I recently ordered from there and got their Oreo bites that doesn’t taste like Oreos at all. I gave some to my daughter who bit right into it to find plastic inside. I gave them feedback and had someone respond back to me. I was supposed to get a credit on my account (as of the 4th) and I have not received the credit as of today (the 14th). 10 days and no response or credit. If you would like food without plastic baked into its products, this is not the place for you.
  • SM
    Steve Metz
    Nov 23, 2025
    4.0
    Got the Grand Papa pizza and some cheesesticks. Ill start off by saying that everyone there was very freindly and it wasn't a bad experience by any means. I will be going back again as I enjoy their pizza and its always very quick and a good price. I tried a different pizza than normal and I just didn't enjoy it. It was over cooked and not a ton of sauce. The cheesesticks were also a little on the done side. I still ate it and it was ok, just not the best that I've had from there. I'll go back to my usual and be just fine.
  • KW
    Kathy Wortman
    Nov 15, 2025
    3.0
    The Shaqaronni pizza was bad. It tasted like someone dumped an entire container of Shaker cheese on it. The other thin crust pizza was so hard you couldn't eat the bottom crust.
  • MF
    maverick freeman
    Nov 1, 2025
    1.0
    id give this place a zero waited for a hour just for them to cancel our order then i call to talk to them they left me on hold for 20 mims and never re anwsered dont waste your time or money on this place zero stars all day

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Akron, OH?

Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday until 12:30 AM, and Sunday until 11:00 PM.

Can I order carryout from Papa Johns Pizza at 340 E Waterloo Rd?

Yes, carryout is available during the same hours as delivery, typically from 10:00 AM until midnight or 12:30 AM on weekends.