Papa Johns Pizza

3.7
227 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Akron, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Akron pizza for any occasion. Call us for pizza delivery in Akron or stop by 1885 West Market Street for carryout to order the best pizza in Akron, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1885 West Market Street, Akron, OH
44313, United States

Hours

Reviews

3.7
227 reviews
5 stars
105
4 stars
49
3 stars
15
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of positive and negative experiences with staff, highlighting friendly service but also instances of rudeness and poor management.

Food Quality

Feedback on food quality was inconsistent, with some praising the taste and freshness while others complained about undercooked or poorly made pizzas.

Delivery Issues

Several customers experienced problems with delivery, including delays, incorrect orders, and issues with third-party delivery services.

Cleanliness

Many reviews noted that the location was clean and well-maintained, contributing positively to the overall experience.

Customer Support

There were numerous complaints about customer service, particularly regarding handling of complaints and issues with online orders.
  • CR
    Caela Riley
    Jan 2, 2026
    4.0
    Huge shout out to Papa John's for providing 10/10 service. They use doordash for delivery. Unfortunately tonight Papa Johns gave me a call and told me doordash stole my order. The young guy with tattoos, did not get his name.. voided the complete transaction for me to be refunded. They even agreed to remake the food for me and keep the door open past close. The young gentlemen who made this happen on New Years night, Thank you very much. The food was hot and delicious. Excellent service is rare these days. And we sincerely appreciate you and your team. I hope that doordasher never gets to deliver food again.
  • SK
    Sarah King
    Dec 24, 2025
    5.0
    The service and quality of the food at this location has greatly improved. The last few pizzas I got there were amazing and exactly what we ordered. I don’t know what they are doing up there, but they need to keep it up.
  • AS
    Akilah Saeed
    Nov 27, 2025
    4.0
    I was greeted with a smile by a very nice staff member. They even gave me a greating as i left the door. My only qualm is please make sure your staff know to not touch their face anywhere behind the counter. I understand it is sometimes subconscious but it peevs me and gets me to wondering how many times did they touch their face while they were making the pizza.
  • LB
    L B
    Jul 28, 2025
    5.0
    Tonight I called four different papa John’s trying to get a cheeseburger pizza on thin crust. The lady working tonight was the only one who would accommodate this. Great customer service and super appreciative!
  • TP
    tom palicka
    Oct 27, 2020
    5.0
    Always great pizza and good deals online. They have their papa bucks which add up quickly for free stuff!

Frequently Asked Questions About Papa Johns Pizza

What are the hours for delivery service at Papa Johns Pizza in Akron?

Delivery is available Monday to Thursday from 10:00 AM to 11:30 PM, Friday and Saturday until 12:30 AM, and Sunday until 11:00 PM.

Can I order carryout from Papa Johns Pizza?

Yes, carryout is available daily from 10:00 AM to 11:30 PM Monday through Thursday, until 12:30 AM on Friday and Saturday, and until 11:00 PM on Sunday.