CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Akron is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, lack of staff engagement, and inconsistent experiences with order fulfillment.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders, cold items, and overall quality not meeting expectations.
Cleanliness
Several reviews mentioned dirty tables and restrooms, impacting the overall dining experience.
Positive Staff Interactions
Some customers highlighted positive experiences with specific staff members and managers who provided excellent service.
Pricing Concerns
Many customers felt that the prices were high relative to the quality of food and service received.
TP
terry parker
5 days ago
4.0
Great fresh food
JC
Juanita Corcodel
Dec 22, 2025
5.0
I only do drive thru lately. I get the Mediterranean salad with balsamic dressing and I Like it a lot. It is soo good! I also get the cherry Danish dessert and it is also one of my favorites. All of their food is fresh and delicious!
AS
Aneesah Serrano
Dec 15, 2025
1.0
This was a really disappointing experience. When I entered the restaurant, no one greeted me. There was a sign at the register stating “Kiosk orders only,” and no cashier available, so I had no choice but to use the kiosk.
After placing my order, I waited for quite some time with no updates. Eventually, I checked the pickup rack myself and found that my order had been sitting there—no one let me know it was ready. Throughout my entire visit, I had zero interaction with any employee. No hello, no order notification, no goodbye—nothing.
To make matters worse, the seal on my bottled water was already broken, which I didn’t notice until I arrived at my destination. The bottle was also filled completely to the top, which felt odd and raised concerns about possible tampering. I couldn’t even drink it.
Overall, the lack of basic customer service and the issue with the drink were unacceptable. I won’t be returning.
GH
Gary Holtz
Dec 4, 2025
3.0
Service at this and it's Sister locations in Oakwood and Macedonia is very inconsistent but typically slow. Often see employees standing still chatting amongst themselves or looking at phones while I'm waiting on Coffee or a donut (the easiest things to prepare)
JC
JAIME CLEVENGER
Nov 4, 2025
4.0
Cookie was too crispy. Sandwich was great. Nice and soft bread. Tea was great also. Miss the days where you would get a thank you or welcome.
What type of food does Panera Bread in Akron focus on?
Panera Bread in Akron focuses on quality, clean ingredients with a menu of soups, salads, and sandwiches crafted to be healthy and family-friendly.
What are the opening hours for Panera Bread Akron?
Panera Bread Akron is open Monday through Saturday from 6:30 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread in Akron offer delivery and pickup services?
Yes, Panera Bread Akron offers delivery, dine-in, drive-thru, and pick-up services including Rapid Pick-Up.
Can I order Panera Bread from Akron online via mobile apps?
Yes, you can order through the Panera Bread app available on the Apple App Store and Google Play Store, or order online through their website.
What payment methods are accepted at Panera Bread Akron?
Panera Bread Akron accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at Panera Bread Akron?
Yes, this Panera Bread location has a drive-thru service for convenient ordering and pickup.
What are some nearby restaurants around Panera Bread Akron that I might visit?
Nearby restaurants include honeygrow, Winking Lizard Copley, Romano's Macaroni Grill, Wendy's, Steak 'n Shake, Chick-fil-A, Chili's Grill & Bar, and It's Just Wings, offering a variety of dining options.
Are there any retail stores near Panera Bread Akron?
Yes, nearby retail stores include Ethan Allen, World Market Akron, Levin Furniture, and Columbia Sportswear Company, convenient for shopping before or after your meal.
What nearby services might be useful when visiting Panera Bread Akron?
Nearby services include Montrose Auto Group (car dealer and repair), Enterprise Rent-A-Car, Motel 6 Akron OH, Holiday Inn Akron West - Fairlawn, and Blue Rhino Propane Exchange, offering automotive, lodging, and propane exchange options.
How can customers contact Panera Bread Akron if they have questions?
Customers can contact Panera Bread Akron by phone at +1 330-670-9347 or via email at cafe4832@panerabread.com.