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McDonald's

3.5
(1080 reviews)

Business Details

25 E Thornton St, Akron, OH
44311, United States
(330) 252-9245
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25 E Thornton St, Akron, OH
44311, United States

Hours

Reviews

3.5
1,080 reviews
5 stars
397
4 stars
199
3 stars
189
2 stars
86
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude and unhelpful staff, leading to a negative dining experience.

Food Consistency

There were mixed reviews on food quality, with some customers receiving incorrect or poorly prepared orders.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and issues with food safety.

Speed of Service

Many reviews highlighted slow service times, particularly during peak hours, leading to frustration among customers.

Customer Experience

Several customers shared positive experiences with staff who were helpful and friendly, contrasting with the overall negative feedback.
  • RN
    Richard Naylor
    Feb 9, 2026
    5.0
    Coffees the best
  • RH
    Rachel Holierhoek
    Jan 24, 2026
    4.0
    Just got beverages while on a trip. Location was very clean.
  • MI
    Michael Coontz II
    Dec 29, 2025
    5.0
    Was fast, friendly and fresh! I also requested the nuggets and fries made fresh (due to a very picky 5 yr old..) and was still faster than alot of other locations!
  • JJ
    Jon30pr
    Dec 26, 2025
    1.0
    They lock the doors and it’s not even 7:30 yet. Just walked away. Last time they did this, I ordered on the app for them to deliver my food to spot 1. Waited about 20 mins while I see my food just sitting on the counter! Girl looked at me standing at spot 1 a couple time then kept looking back at her phone. Had to wait for a customer on the inside to leave for me to go in and get my food which was cold at this point. Literally wasted my time and money at this location.
  • ES
    Everett Stewart
    Dec 20, 2025
    5.0
    This store frequently has homeless inside. I'll buy someone a meal once I'm a while. But I do not like being hit up at my table for food or money.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Akron, OH is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, extends to midnight Tuesday through Saturday, and closes at 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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