Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,074 reviews
5 stars
395
4 stars
196
3 stars
188
2 stars
86
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Freshness
There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and issues with food safety.
Customer Experience
Several reviews highlighted negative experiences with staff attitudes and order accuracy, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with quick service and good food.
- MIMichael Coontz IIDec 29, 20255.0Was fast, friendly and fresh! I also requested the nuggets and fries made fresh (due to a very picky 5 yr old..) and was still faster than alot of other locations!
- JJJon30prDec 26, 20251.0They lock the doors and it’s not even 7:30 yet. Just walked away. Last time they did this, I ordered on the app for them to deliver my food to spot 1. Waited about 20 mins while I see my food just sitting on the counter! Girl looked at me standing at spot 1 a couple time then kept looking back at her phone. Had to wait for a customer on the inside to leave for me to go in and get my food which was cold at this point. Literally wasted my time and money at this location.
- ESEverett StewartDec 20, 20255.0This store frequently has homeless inside. I'll buy someone a meal once I'm a while. But I do not like being hit up at my table for food or money.
- JEjon evansNov 30, 20251.0Daughter was just waiting for food for almost an hour...ordered online went through the drive thru only for them to say they had to remake there food cause they gave it to the car in front of them so then they waited another 20 mins and yet get home and the food is wrong...This is by far the worst McDonald's location ever.
- SWSharon WokojanceNov 22, 20255.0Mcdonalds is hit and miss on the service and quality of food... I will always love McDonald's food. But sometimes the food is a mess or made wrong and more often than not some of the restaurants have people working for them that shouldn't be working in customer service. This isn't so much the restaurants fault but it makes a difference. This particular visit at this McDonald's was awesome and the young lady taking the orders had a friendly demeanor. The food was done super quick and the people handing it out were nice as well.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in Akron, OH is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, extends to midnight Tuesday through Saturday, and closes at 11:00 PM on Sundays.
Can I order McDonald's delivery from this location?
Yes, this McDonald's offers delivery service daily with hours generally from 5:00 AM to 10:30 PM on weekdays and 6:00 AM to 10:30 PM on weekends, including same-day and no-contact options.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer drive-thru and mobile ordering services?
Yes, services available include DriveThru, Mobile Ordering, McDelivery, Mobile Offers, Gift Cards, and WiFi.
Is there a McDonald's mobile app to order from this location?
Yes, you can use the McDonald's App available on iOS and Android for ordering and rewards.
Where is this McDonald's located?
This McDonald's is located at 25 E Thornton St, Akron, OH 44311, USA.
What are some nearby places to visit before or after dining at this McDonald's?
Nearby are the Cleveland Clinic Akron General Akron Health Center, Pearl Coffee Company for coffee, and ALDI USA supermarket, which are convenient spots to visit around your meal time.
Is there a nearby fire department close to this McDonald's?
Yes, Fire Station 4 "The Rock" and the Akron Fire Department are close by, ensuring quick emergency services in the area.
Are there any nearby churches or religious organizations near this McDonald's?
There are several nearby churches including St. Mary Parish, Saint Marys Roman Catholic Church, Second Baptist Church, and Church of God for community worship and events.