Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,067 reviews
5 stars
391
4 stars
194
3 stars
188
2 stars
85
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful interactions.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, with some noting that service was slow even when the restaurant was not busy.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including hair in food and lack of hygiene practices among staff.
Positive Experiences
Despite the negative feedback, there were also positive reviews praising friendly staff and good food, indicating that experiences can vary significantly.
- SWSharon Wokojance2 days ago5.0Mcdonalds is hit and miss on the service and quality of food... I will always love McDonald's food. But sometimes the food is a mess or made wrong and more often than not some of the restaurants have people working for them that shouldn't be working in customer service. This isn't so much the restaurants fault but it makes a difference. This particular visit at this McDonald's was awesome and the young lady taking the orders had a friendly demeanor. The food was done super quick and the people handing it out were nice as well.
- DRD ROct 29, 20251.0Not good
- YHYour HelpOct 8, 20251.0If you don’t open the dining room until 7am that should not only show that online but on the door.
- JSjordan SSep 10, 20251.0RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE RUDE
- EEEric (eRock)Sep 8, 20255.0My favorite!
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in Akron, OH is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, extends to midnight Tuesday through Saturday, and closes at 11:00 PM on Sundays.
Can I order McDonald's delivery from this location?
Yes, this McDonald's offers delivery service daily with hours generally from 5:00 AM to 10:30 PM on weekdays and 6:00 AM to 10:30 PM on weekends, including same-day and no-contact options.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer drive-thru and mobile ordering services?
Yes, services available include DriveThru, Mobile Ordering, McDelivery, Mobile Offers, Gift Cards, and WiFi.
Is there a McDonald's mobile app to order from this location?
Yes, you can use the McDonald's App available on iOS and Android for ordering and rewards.
Where is this McDonald's located?
This McDonald's is located at 25 E Thornton St, Akron, OH 44311, USA.
What are some nearby places to visit before or after dining at this McDonald's?
Nearby are the Cleveland Clinic Akron General Akron Health Center, Pearl Coffee Company for coffee, and ALDI USA supermarket, which are convenient spots to visit around your meal time.
Is there a nearby fire department close to this McDonald's?
Yes, Fire Station 4 "The Rock" and the Akron Fire Department are close by, ensuring quick emergency services in the area.
Are there any nearby churches or religious organizations near this McDonald's?
There are several nearby churches including St. Mary Parish, Saint Marys Roman Catholic Church, Second Baptist Church, and Church of God for community worship and events.