Brand Certified
McDonald's
3.5(1080 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
25 E Thornton St, Akron, OH
44311, United States
Certified by McDonald's • Mar 01, 2026
(330) 252-9245
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,080 reviews
5 stars
397
4 stars
199
3 stars
189
2 stars
86
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude and unhelpful staff, leading to a negative dining experience.
Food Consistency
There were mixed reviews on food quality, with some customers receiving incorrect or poorly prepared orders.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and issues with food safety.
Speed of Service
Many reviews highlighted slow service times, particularly during peak hours, leading to frustration among customers.
Customer Experience
Several customers shared positive experiences with staff who were helpful and friendly, contrasting with the overall negative feedback.
- RNRichard NaylorFeb 9, 20265.0Coffees the best
- RHRachel HolierhoekJan 24, 20264.0Just got beverages while on a trip. Location was very clean.
- MIMichael Coontz IIDec 29, 20255.0Was fast, friendly and fresh! I also requested the nuggets and fries made fresh (due to a very picky 5 yr old..) and was still faster than alot of other locations!
- JJJon30prDec 26, 20251.0They lock the doors and it’s not even 7:30 yet. Just walked away. Last time they did this, I ordered on the app for them to deliver my food to spot 1. Waited about 20 mins while I see my food just sitting on the counter! Girl looked at me standing at spot 1 a couple time then kept looking back at her phone. Had to wait for a customer on the inside to leave for me to go in and get my food which was cold at this point. Literally wasted my time and money at this location.
- ESEverett StewartDec 20, 20255.0This store frequently has homeless inside. I'll buy someone a meal once I'm a while. But I do not like being hit up at my table for food or money.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in Akron, OH is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM on weekdays, extends to midnight Tuesday through Saturday, and closes at 11:00 PM on Sundays.
Can I order McDonald's delivery from this location?
Yes, this McDonald's offers delivery service daily with hours generally from 5:00 AM to 10:30 PM on weekdays and 6:00 AM to 10:30 PM on weekends, including same-day and no-contact options.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer drive-thru and mobile ordering services?
Yes, services available include DriveThru, Mobile Ordering, McDelivery, Mobile Offers, Gift Cards, and WiFi.
Is there a McDonald's mobile app to order from this location?
Yes, you can use the McDonald's App available on iOS and Android for ordering and rewards.
Where is this McDonald's located?
This McDonald's is located at 25 E Thornton St, Akron, OH 44311, USA.
What are some nearby places to visit before or after dining at this McDonald's?
Nearby are the Cleveland Clinic Akron General Akron Health Center, Pearl Coffee Company for coffee, and ALDI USA supermarket, which are convenient spots to visit around your meal time.
Is there a nearby fire department close to this McDonald's?
Yes, Fire Station 4 "The Rock" and the Akron Fire Department are close by, ensuring quick emergency services in the area.
Are there any nearby churches or religious organizations near this McDonald's?
There are several nearby churches including St. Mary Parish, Saint Marys Roman Catholic Church, Second Baptist Church, and Church of God for community worship and events.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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