Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times and poor service, with several instances of incorrect orders and rude staff.
Food Quality
There were numerous complaints about cold or improperly prepared food, including missing items and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service from specific employees and enjoyed their meals.
Drive-Thru Efficiency
The drive-thru service was inconsistent, with some customers experiencing quick service while others faced significant delays.
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Brandon Victor
5 days ago
3.0
It's a McDonald's they're all The same it's fine that's all I can say
JA
Jill Allen
5 days ago
4.0
You do have to say I do drive out of my way to come to the east Waterloo road McDonald's the service is always good my food is always correct and the staff is always really nice. It is appreciated when you've had a long day at work
MM
Mack
Nov 15, 2025
5.0
The drive thru is slow but that is true at any drive thru any more
SP
Suttles P
Nov 7, 2025
1.0
Place is filthy employees rude I order 1 bagel took 26 minutes 5 people walking around doing nothing with a line wrapped around the building pick a different place to eat nothing fast about this food ruined my whole lunch
GS
Gregory Skipper
Oct 29, 2025
4.0
They seem to be understaffed that night. And didn't have enough staff to keep the dining area clean.
What are the drive-thru hours at McDonald's on weekdays?
McDonald's drive-thru is open from 5:00 AM to 11:00 PM on Monday through Wednesday, and until midnight on Thursday and Friday.
Can I order McDonald's food for same-day delivery?
Yes, McDonald's offers same-day delivery as part of its pickup and delivery services.
What payment methods are accepted at this McDonald's location?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this McDonald's.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What are the regular business hours for McDonald's on Sundays?
On Sundays, McDonald's operates from 5:00 AM to 11:00 PM.
Is WiFi available at this McDonald's?
Yes, WiFi service is available at this McDonald's location.
Where is McDonald's located?
This McDonald's is located at 946 E Waterloo Rd, Akron, OH 44306, USA.
How can the nearby Herzing University benefit McDonald's customers?
Customers visiting or studying at Herzing University nearby may find McDonald's a convenient spot for meals or quick coffee breaks.
Are there other dining options near this McDonald's?
Yes, nearby options include Bobbie’s Kitchen (Southern and Chinese cuisine), Arthur Treacher’s (fish and chips), Parasson’s Italian Restaurant, Smoke-N-Joe's BBQ, and Arby's sandwich shop.
Which nearby businesses can customers visit along with McDonald's?
Customers can also visit nearby places like Take 5 Oil Change for automotive services, Chase Bank for financial needs, and Holland’s 24 Hour Laundromat for laundry services.