Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude employees, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews mentioned issues with food temperature, freshness, and accuracy of orders, with some customers receiving cold or incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and messy dining areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences with food quality at times.
BM
Brandy McAllister
2 days ago
3.0
All I ordered was a large milkshake. If took 16 minutes to get. Also, please work on retraining acceptable and proper customer service and what should be common sense ways for employees to interact with customers. policiesone of my biggest pet peeves is walking into any establishment and the (assumed average hearing abled) employee not at the absolute very least look in my direction with even the slightest but of a nod, Tell me went it would take 16 minutes till I finally got it... I will say that they seemed to be pretty busy at the time but still.
EE
Eric Hoffman (eRock)
Feb 18, 2026
5.0
My favorite!
TB
Tim Brooks
Feb 12, 2026
4.0
No issues
KB
Kyle Bargerstock
Feb 5, 2026
1.0
Prices are insane $12 for a burger fries and a drink.
AK
alecia king
Jan 21, 2026
1.0
I LITERALLY JUST LEFT ALL I ASKED FOR WAS A SAUSAGE AND CHEESE BISCUIT HOW DO YOU FORGET THE CHEESE?!!? How ?
What are the drive-thru hours at McDonald's on weekdays?
McDonald's drive-thru is open from 5:00 AM to 11:00 PM on Monday through Wednesday, and until midnight on Thursday and Friday.
Can I order McDonald's food for same-day delivery?
Yes, McDonald's offers same-day delivery as part of its pickup and delivery services.
What payment methods are accepted at this McDonald's location?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this McDonald's.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What are the regular business hours for McDonald's on Sundays?
On Sundays, McDonald's operates from 5:00 AM to 11:00 PM.
Is WiFi available at this McDonald's?
Yes, WiFi service is available at this McDonald's location.
Where is McDonald's located?
This McDonald's is located at 946 E Waterloo Rd, Akron, OH 44306, USA.
How can the nearby Herzing University benefit McDonald's customers?
Customers visiting or studying at Herzing University nearby may find McDonald's a convenient spot for meals or quick coffee breaks.
Are there other dining options near this McDonald's?
Yes, nearby options include Bobbie’s Kitchen (Southern and Chinese cuisine), Arthur Treacher’s (fish and chips), Parasson’s Italian Restaurant, Smoke-N-Joe's BBQ, and Arby's sandwich shop.
Which nearby businesses can customers visit along with McDonald's?
Customers can also visit nearby places like Take 5 Oil Change for automotive services, Chase Bank for financial needs, and Holland’s 24 Hour Laundromat for laundry services.
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