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McDonald's

3.4
(2300 reviews)

Business Details

946 E Waterloo Rd, Akron, OH
44306, United States
(330) 724-5126
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
946 E Waterloo Rd, Akron, OH
44306, United States

Hours

Reviews

3.4
2,300 reviews
5 stars
774
4 stars
466
3 stars
451
2 stars
200
1 star
409

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude employees, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned issues with food temperature, freshness, and accuracy of orders, with some customers receiving cold or incorrect items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and messy dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences with food quality at times.
  • BM
    Brandy McAllister
    2 days ago
    3.0
    All I ordered was a large milkshake. If took 16 minutes to get. Also, please work on retraining acceptable and proper customer service and what should be common sense ways for employees to interact with customers. policiesone of my biggest pet peeves is walking into any establishment and the (assumed average hearing abled) employee not at the absolute very least look in my direction with even the slightest but of a nod, Tell me went it would take 16 minutes till I finally got it... I will say that they seemed to be pretty busy at the time but still.
  • EE
    Eric Hoffman (eRock)
    Feb 18, 2026
    5.0
    My favorite!
  • TB
    Tim Brooks
    Feb 12, 2026
    4.0
    No issues
  • KB
    Kyle Bargerstock
    Feb 5, 2026
    1.0
    Prices are insane $12 for a burger fries and a drink.
  • AK
    alecia king
    Jan 21, 2026
    1.0
    I LITERALLY JUST LEFT ALL I ASKED FOR WAS A SAUSAGE AND CHEESE BISCUIT HOW DO YOU FORGET THE CHEESE?!!? How ?

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's on weekdays?

McDonald's drive-thru is open from 5:00 AM to 11:00 PM on Monday through Wednesday, and until midnight on Thursday and Friday.

Can I order McDonald's food for same-day delivery?

Yes, McDonald's offers same-day delivery as part of its pickup and delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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