McDonald's

3.4
2291 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
946 E Waterloo Rd, Akron, OH
44306, United States

Hours

Reviews

3.4
2,291 reviews
5 stars
771
4 stars
464
3 stars
450
2 stars
200
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, rude employees, and frequent order mistakes.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

Customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quick service during less busy times.
  • BK
    Blake Kintz
    2 days ago
    1.0
    McDonald’s is McDonald’s but this location must hire just about anyone. Poor quality, lack of customer service, rude, dirty restaurant, slow, all the above. This location really paints the picture whenever you think of “McDonald’s”
  • SW
    Sharon Wokojance
    4 days ago
    5.0
    On point today... everything was fresh and fast... great job
  • KL
    Kris Lundstrum
    Dec 31, 2025
    5.0
    Gave me the wrong oder first but after I explained i got free food and my order nice and hot
  • AC
    Aaron Chew
    Dec 13, 2025
    1.0
    Service is very slow ! Employees are rude and ignorant! Food always comes out rush and looking like trash !
  • BA
    Brady Allebach
    Dec 2, 2025
    3.0
    I go here often and until now I've never had a problem of any kind. The food is great, the service is quick even when there is a line. But just now I was caught off guard by the young man at the drive through doing a poor indian accent for some reason. It just seemed very tasteless and disrespectful to that demographic of people. There were two people at the window and im shocked the girl wasn't saying anything to correct him.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's on weekdays?

McDonald's drive-thru is open from 5:00 AM to 11:00 PM on Monday through Wednesday, and until midnight on Thursday and Friday.

Can I order McDonald's food for same-day delivery?

Yes, McDonald's offers same-day delivery as part of its pickup and delivery services.