McDonald's

3.4
2286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
946 E Waterloo Rd, Akron, OH
44306, United States

Hours

Reviews

3.4
2,286 reviews
5 stars
770
4 stars
464
3 stars
447
2 stars
201
1 star
404

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with several instances of incorrect orders and rude staff.

Food Quality

There were numerous complaints about cold or improperly prepared food, including missing items and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service from specific employees and enjoyed their meals.

Drive-Thru Efficiency

The drive-thru service was inconsistent, with some customers experiencing quick service while others faced significant delays.
  • BV
    Brandon Victor
    5 days ago
    3.0
    It's a McDonald's they're all The same it's fine that's all I can say
  • JA
    Jill Allen
    5 days ago
    4.0
    You do have to say I do drive out of my way to come to the east Waterloo road McDonald's the service is always good my food is always correct and the staff is always really nice. It is appreciated when you've had a long day at work
  • MM
    Mack
    Nov 15, 2025
    5.0
    The drive thru is slow but that is true at any drive thru any more
  • SP
    Suttles P
    Nov 7, 2025
    1.0
    Place is filthy employees rude I order 1 bagel took 26 minutes 5 people walking around doing nothing with a line wrapped around the building pick a different place to eat nothing fast about this food ruined my whole lunch
  • GS
    Gregory Skipper
    Oct 29, 2025
    4.0
    They seem to be understaffed that night. And didn't have enough staff to keep the dining area clean.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's on weekdays?

McDonald's drive-thru is open from 5:00 AM to 11:00 PM on Monday through Wednesday, and until midnight on Thursday and Friday.

Can I order McDonald's food for same-day delivery?

Yes, McDonald's offers same-day delivery as part of its pickup and delivery services.