Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
758 reviews
5 stars
261
4 stars
142
3 stars
138
2 stars
80
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and forgotten sauces, leading to customer frustration.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or stale items, while others praised fresh and hot meals.
Staff Attitude
While some customers appreciated friendly and professional staff, others reported rude service and lack of care from employees.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
- SCSamantha CollinsOct 16, 20255.0Super nice and super fast service!!
- CCCharlesOct 8, 20254.0Normal fast food restaurant
- MDMakayla DiesSep 21, 20252.0Paid for sauces the last 3 times we have ordered here and they ALWAYS forget. The times before that, the sauces should have been included and they aren’t. Ever. Just annoying. I get it’s McDonald’s and it’s slop but today’s day and age when a consumer pays for something, you expect your product. Workers are great and friendly!
- DGDan GreenhoSep 17, 20253.0Stopped at McDonald’s after doctor appointment this morning and ordered a big breakfast with hotcakes meal. Ordered coffee with four cream and four sugar. Not very busy at all at the restaurant. I use the drive-through for service. The food, as always was fresh and very flavorful and served very quickly. Unfortunately, the coffee was served black and no cream or sugar in the bag either. Also, the meal was missing the biscuit. Unfortunately, I am unable to give this visit a five star rating. The interaction with the employees at the windows was very positive as they were pleasant and professional.
- DRDominic ReaganAug 30, 20255.0They have always been fantastic every time I have went now. They have a younger crowd working there which is great to see! There all hard working individuals and are on there way to do great things in there life! I wish them all the best of luck!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's on Manchester Rd in Akron?
McDonald's on 5165 Manchester Rd, Akron, OH is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location on Manchester Rd offer drive-thru service?
Yes, the McDonald's at 5165 Manchester Rd has a drive-thru open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery from the Manchester Rd location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online via their delivery URL or app.
What types of payment does McDonald's on Manchester Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile app options to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on both Android and iOS platforms.
Does McDonald's on Manchester Rd offer curbside pickup and no-contact delivery?
Yes, this location offers curbside pickup, delivery including same-day, and no-contact delivery options.
What other dining options are near McDonald's on Manchester Rd for customers exploring the area?
Nearby restaurants include Lake Life Deli & Dogs, Rendino's Pizza and Pasta, and Subway, offering a variety of sandwich, pizza, and fast food choices.
Are there any useful services close to McDonald's on Manchester Rd that customers might visit?
Yes, customers can also find nearby services like Ultimate Shine Auto & Pet Wash for car and pet care, and Community Health Care Inc. for medical needs.
Where can I find entertainment or park areas near McDonald's on Manchester Rd?
Nearby recreational areas include Portage Lakes State Park, which features a skate park and community services, perfect for a visit before or after your meal.
How can McDonald's on Manchester Rd customers benefit from local transit or convenience stores in the area?
Customers can use Speedway gas station and convenience store nearby for quick stops, and nearby transit routes likely connect through this corridor, making McDonald's conveniently accessible.