McDonald's

3.4
765 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5165 Manchester Rd, Akron, OH
44319, United States

Hours

Reviews

3.4
765 reviews
5 stars
261
4 stars
145
3 stars
138
2 stars
80
1 star
141

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling dismissed.

Service Speed

Several reviews indicated slow service times, particularly during busy hours.

Cleanliness

Some customers noted cleanliness issues within the restaurant, affecting their overall experience.
  • JM
    Jason Macdonald
    Dec 26, 2025
    1.0
    Wrist McDonald's I've been too overtime I go they forget something from my order and then get looked at like I'm the problem I'm not that forgot to read an order sheet
  • PS
    Paiton Smith
    Dec 11, 2025
    1.0
    The food I ordered was ice cold. All of it. I ordered a cheeseburger and it had none of the toppings. No ketchup, onion, or mustard. The burger was so cold that the bun was hard. It tasted like a stale cheeseburger. Worse McDonald’s experience ever.
  • KY
    Kimberly Young
    Dec 7, 2025
    1.0
    This is literally the worst McDonalds on the planet. It’s bad enough it’s been discussed on local Facebook sites. Please close it!! They can never get a single order right. And then if you come back to get the right thing the staff acts like you are inconveniencing them. Seriously, just close the location!
  • MM
    Madison
    Nov 30, 2025
    1.0
    A young lady working the window was rude 11/30 about 5:15pm. She gave me my small drink and only filled it half way and when I asked to fill it to the top she got an attitude and rolled her eyes. If you can’t handle people asking you to do your job maybe you shouldn’t be working at all.
  • ZK
    Zach k
    Nov 25, 2025
    4.0
    Early breakfast McMuffin.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Manchester Rd in Akron?

McDonald's on 5165 Manchester Rd, Akron, OH is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location on Manchester Rd offer drive-thru service?

Yes, the McDonald's at 5165 Manchester Rd has a drive-thru open daily from 5:00 AM to 11:00 PM.