Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling dismissed.
Service Speed
Several reviews indicated slow service times, particularly during busy hours.
Cleanliness
Some customers noted cleanliness issues within the restaurant, affecting their overall experience.
JM
Jason Macdonald
Dec 26, 2025
1.0
Wrist McDonald's I've been too overtime I go they forget something from my order and then get looked at like I'm the problem I'm not that forgot to read an order sheet
PS
Paiton Smith
Dec 11, 2025
1.0
The food I ordered was ice cold. All of it. I ordered a cheeseburger and it had none of the toppings. No ketchup, onion, or mustard. The burger was so cold that the bun was hard. It tasted like a stale cheeseburger. Worse McDonald’s experience ever.
KY
Kimberly Young
Dec 7, 2025
1.0
This is literally the worst McDonalds on the planet. It’s bad enough it’s been discussed on local Facebook sites. Please close it!! They can never get a single order right. And then if you come back to get the right thing the staff acts like you are inconveniencing them. Seriously, just close the location!
MM
Madison
Nov 30, 2025
1.0
A young lady working the window was rude 11/30 about 5:15pm. She gave me my small drink and only filled it half way and when I asked to fill it to the top she got an attitude and rolled her eyes. If you can’t handle people asking you to do your job maybe you shouldn’t be working at all.
What are the operating hours for McDonald's on Manchester Rd in Akron?
McDonald's on 5165 Manchester Rd, Akron, OH is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location on Manchester Rd offer drive-thru service?
Yes, the McDonald's at 5165 Manchester Rd has a drive-thru open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's delivery from the Manchester Rd location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online via their delivery URL or app.
What types of payment does McDonald's on Manchester Rd accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile app options to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on both Android and iOS platforms.
Does McDonald's on Manchester Rd offer curbside pickup and no-contact delivery?
Yes, this location offers curbside pickup, delivery including same-day, and no-contact delivery options.
What other dining options are near McDonald's on Manchester Rd for customers exploring the area?
Nearby restaurants include Lake Life Deli & Dogs, Rendino's Pizza and Pasta, and Subway, offering a variety of sandwich, pizza, and fast food choices.
Are there any useful services close to McDonald's on Manchester Rd that customers might visit?
Yes, customers can also find nearby services like Ultimate Shine Auto & Pet Wash for car and pet care, and Community Health Care Inc. for medical needs.
Where can I find entertainment or park areas near McDonald's on Manchester Rd?
Nearby recreational areas include Portage Lakes State Park, which features a skate park and community services, perfect for a visit before or after your meal.
How can McDonald's on Manchester Rd customers benefit from local transit or convenience stores in the area?
Customers can use Speedway gas station and convenience store nearby for quick stops, and nearby transit routes likely connect through this corridor, making McDonald's conveniently accessible.