Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold or undercooked items and incorrect orders.
Management Issues
Several customers expressed dissatisfaction with management, citing a lack of training and poor handling of customer complaints.
Cleanliness
Some customers noted cleanliness issues, particularly in food preparation areas and restrooms.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food at times.
GB
George B
Jan 15, 2026
1.0
It’s a shame because this McDonalds location wasn’t terrible in the past. If you enjoy normal customer service, this place won’t offer that. Don’t come here unless you have no other options! They seem to have dropped their hiring standards to take any person they can find.
AA
aaron adkins
Jan 14, 2026
5.0
I've been here many times and it's always been consistently good
ES
Everett Stewart
Jan 12, 2026
5.0
A regular McDonald's. It was not too crowded or too loud.
GH
Gabby lynn howe
Jan 9, 2026
1.0
I suggest going to a different McDonald's where there's nicer employees like on Waterloo rd. I went to this McDonald's today on arlington road and left totally disappointed. I got an oreo ice cream with extra fudge and extra oreo and then the manager gives me my ice cream which had NOTHING hardly in it it was like pure vanilla..i kept arguing with her politely asking for the extra i paid for and she denied it to me and said this extra food is being taken out of employees free foods. Then she hands my mom a hot fudge sundae with nothing but pure fudge and barely any ice cream (which i compared them to her)
She then tried to lie to me and said the extra stuff i paid for was in the bottom of the cup and i checked it.. i ended up getting a refund which she threw away..and she got way more nasty with me so we were arguing i told her she lost my service
She was very rude and rolling her eyes and did not give me simply what I asked for.
The managers name was bobby that serviced me. I also called the receipt and made a complaint
AA
AduriteSmite
Jan 1, 2026
5.0
The staff are always 10/10 with support and being kind, always polite and they make my breakfast perfect damn near every time. Recommend going here, ignore all the other comments, they just yapping