McDonald's

3.5
1533 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3225 Arlington Rd, Akron, OH
44312, United States

Hours

Reviews

3.5
1,533 reviews
5 stars
540
4 stars
332
3 stars
298
2 stars
138
1 star
225

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, stale, or poorly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff, contributing to a negative dining experience.

Cleanliness

Several customers noted unsanitary conditions and a lack of cleanliness in the dining area and restrooms.

Management Concerns

Feedback indicated issues with management, including poor staff training and handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service at certain times.
  • GH
    Gabby Howe
    3 days ago
    1.0
    I suggest going to a different McDonald's where there's nicer employees like on Waterloo rd. I went to this McDonald's today on arlington road and left totally disappointed. I got an oreo ice cream with extra fudge and extra oreo and then the manager gives me my ice cream which had NOTHING hardly in it it was like pure vanilla..i kept arguing with her politely asking for the extra i paid for and she denied it to me and said this extra food is being taken out of employees free foods. Then she hands my mom a hot fudge sundae with nothing but pure fudge and barely any ice cream (which i compared them to her) She then tried to lie to me and said the extra stuff i paid for was in the bottom of the cup and i checked it.. i ended up getting a refund which she threw away..and she got way more nasty with me so we were arguing i told her she lost my service She was very rude and rolling her eyes and did not give me simply what I asked for. The managers name was bobby that serviced me. I also called the receipt and made a complaint
  • AA
    AduriteSmite
    Jan 1, 2026
    5.0
    The staff are always 10/10 with support and being kind, always polite and they make my breakfast perfect damn near every time. Recommend going here, ignore all the other comments, they just yapping
  • SW
    Stephen Wray
    Dec 21, 2025
    2.0
    Food dont be fresh at this location
  • GH
    Gaige H
    Dec 9, 2025
    1.0
    App never works, service is horrible. Go to any other place I swear it’s better
  • AV
    andrea valcarcel
    Nov 22, 2025
    1.0
    PLEASE DO NOT EAT HERE UNLESS IF YOU WANT THE WORST FOOD POISONING OF YOUR LIFE! I had order a large fry that’s literally it, while eating it had a weird after taste if fried in very old dirty grease. The inside even looks dirty and unkept. Please save yourself from the pain and the disgust.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3225 Arlington Rd, Akron, OH?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.