Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including cold, overcooked, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, noting that portions have decreased.
Cleanliness
Some reviews mentioned cleanliness issues in the restaurant and restrooms, impacting the overall dining experience.
Positive Staff Interactions
Despite the negative feedback, several customers praised friendly staff and good service at certain times.
MC
Maria Cotton
2 days ago
1.0
Missed half my food and when i had called complaining about missing my food the dude on the other line didnt say anything back to me smh do better mcdonalds
AO
Aroy A Oness
Feb 23, 2026
4.0
Pleasantly surprised by the lint pricing and am no regular customer for the franchise, however it was amazing customer service but the filets were precooked rubbery on the edges and bread simi chewy. The fries weren't fresh and hot either. Just ask to have freshly dropped filets and it should be all well.
RL
Rick Leitwein
Feb 6, 2026
5.0
Great 😃
JS
Jason Swinehart
Feb 2, 2026
1.0
I only rated the food because that’s what comes from the drive thru Not busy orders a fila o fish sandwich with pickles so you would think at least somewhat fresh and when that sandwich was made yesterday it may have been fresh . So hard the fish was brown and the outer perimeter wasn’t even close to being edible unless you’re part alligator.
So the consumer is getting screwed twice . Once for the inflation for the cost then we get hit with poor quality food $6 sandwich should be edible even if it is bad Shouldn’t have served what was served. Not sure if it’s a policy issue , management
Or an employee issue but won’t be going back
JJ
JUDDMANN
Jan 10, 2026
5.0
Friendly service that still servers customer via register. Everyone hates the kiosks. Thank-you!