Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,845 reviews
5 stars
571
4 stars
366
3 stars
328
2 stars
144
1 star
436
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders, and frequent issues with order accuracy.
Staff Attitude
Numerous reviews highlighted rude and dismissive behavior from staff, contributing to a negative customer experience.
Food Quality
Many customers complained about cold or poorly prepared food, with several instances of incorrect orders and missing items.
Cleanliness
The dining area and play area were noted as dirty, with reports of sticky floors and unclean tables, impacting the overall dining experience.
Management Issues
Customers expressed concerns about a lack of visible management and oversight, leading to disorganized service and employee behavior.
- AAAmandaNov 16, 20251.0Probably the worst mcdonald's i've ever experienced. They're slow and rude and that includes the managers. Order is always wrong and in the mornings the inside is closed so you have to go through the drive through again to get it right. Going forward i will drive the extra couple miles down the road to the next mcdonald's.
- RSRobert ShermanNov 15, 20255.0Got the best deal and the food was hot
- GGG GSNov 5, 20251.0Waited a while to place a dine-in order as drive thru clients seem to take preference. Food quality sub par, fries were partially frozen/cold. Dine in order consistently brought to patrons without napkins and straws. Items not available often, today they didn’t have the Big Mac and ketchup. Floors consistently sticky, every time I have ever visited. No level of staff supervision in the kids place, sometimes large groups come in and crowd the area, no rules being followed. Be warned.
- PDPhil DavisNov 3, 20251.0UPDATED: I waited 20 minutes. I ordered 2 egg McMuffins. Both were barely warm. Usually, this McDonald's is on point. Very disappointing 😞 McDonald's reached out to me (see below). I clicked on the link and filled out survey and provided proof of purchase. I have attached the sad and disappointing follow-up from McDonald's.
- WPWill PostlethwaitOct 28, 20251.0Don’t normally leave reviews on Fast Food places but this is consistently the worst serviced McDonalds I’ve ever been to. I regularly go to the one in West Akron instead of this one.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 3875 Medina Rd, Akron, OH?
McDonald's is open every day from 6:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru service is available daily from 6:00 AM to 11:00 PM.
What delivery services are offered by this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's for delivery online?
You can order via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at the McDonald's on Medina Rd?
Yes, this McDonald's offers WiFi service for customers.
Are there any nearby fast food restaurants similar to McDonald's?
Yes, nearby fast food and burger restaurants include Five Guys and KFC, providing customers with alternative dining options close by.
What shopping centers are near this McDonald's where I could browse before or after dining?
West Market Plaza Shopping Center and retail stores like dressbarn are located nearby and offer a variety of shopping options.
Are there beauty or wellness services near McDonald's at 3875 Medina Rd?
Yes, beauty establishments such as sara.paints.hair and Nail Premier are nearby if you want to visit a beauty salon or spa.
How can I earn rewards or get special offers at this McDonald's location?
You can earn points for free food through the MyMcDonald's Rewards program, more details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.