McDonald's

3.2
1787 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
390 W Market St, Akron, OH
44303, United States

Hours

Reviews

3.2
1,787 reviews
5 stars
521
4 stars
324
3 stars
383
2 stars
160
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Temperature

Many reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction.

Staff Attitude

While some customers praised friendly staff, numerous reviews highlighted rude behavior and poor customer service.

Cleanliness

Several customers noted cleanliness issues in the dining area and kitchen.

Overall Experience

Mixed reviews indicate that while some customers had positive experiences, many expressed frustration with service and food quality.
  • CL
    Christian Lawson
    5 days ago
    1.0
    Threw my fries in upside down, ordered a quater pounder deluxe only got ketchup an pickles on my burger. Dude at drive thru acted like he didn't wanna take my order to begin with. 😒
  • MH
    Matinee HS
    Dec 23, 2025
    1.0
    Might be the worst restaurant slash fast food garbage I’ve ever been to. They’re absolutely awful. Food is gross, and the wait is definitely not worth it. Side note- in house customer service is tash.
  • DB
    Darren Butcher
    Dec 16, 2025
    5.0
    Mcdonalds is always a good place to get a quick meal when you're on the run. I use the mobile app and go to the drive thru. Its a lot easier and you get n points for free food.
  • MF
    Monica Floyd
    Dec 10, 2025
    1.0
    Ordered fries no salt, received fries WITH salt. Cheeseburger was cold and cheese was not melted.
  • LD
    Loren Dengate
    Dec 6, 2025
    1.0
    Drove out of my way to get 3 large coffees and a very large order to take to work at 6:44am. Parked and walked up to door to find it was locked,when I pulled on the door and the noise it made was enough to get the attention of one of the workers to turn and look at me she then turned back around without even an acknowledgement. I understand sometimes time of day and location you need to keep the doors locked and do business using the drive thru. Well due to the heighth of 9 feet to go tru the drive thru my work van would not fit. So I had no way to place a order. It was 6:45 which seemed to be a bit late for the door to be locked and no notice the lobby was closed. I drove there and walked out into the 8° weather to be ignored and not be able to get everyone's order due to the oversight of the of the hight restriction to be able to use the drive thru. You should maybe think about how much business you lose to work vehicles being made taller than your size restriction on going thru the drive thru, plus the no sign on door and who cares attitude of your Mgr and workers is frustrating when you would like to eat and enjoy your your mornings.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 390 W Market St in Akron?

This McDonald's location is open 24 hours, 7 days a week.

Does McDonald's at 390 W Market St offer delivery services?

Yes, delivery is available every day starting from 4:00 AM to 3:59 AM.