Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,441 reviews
5 stars
742
4 stars
491
3 stars
454
2 stars
251
1 star
503
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for simple orders.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Several customers mentioned unsanitary conditions, including bugs and dirty restrooms.
Food Quality
There were complaints about cold and poorly prepared food, with some customers experiencing food safety concerns.
- LJLanesha Jewell3 days ago1.0Poor service, waited for my order for the entire duration of my lunchbreak, this location neeeeevvvveeeeerrrr has frappes...gave drive-thru my code to order a frappe..I was informed they didn't have them..I canceled my order but apparently the cashier never cleared her screen because the person behind me received my points..I called to inform manager and was told there's nothing they can do...for this location to be located on a college campus you would think McDonald's would care about the staffing and customer service at this particular location.
- RERandy EdwardsNov 16, 20251.0Been sitting here in parking spot number 3. Waiting on six nuggets and a small fry for the past 10 minutes. This is what happens when kids run fast food restaurants
- MMMohawkNov 12, 20251.0Very unwelcoming location. It's a university location, so I really expected much better. Un attentive staff. Uncomfortable interactions with loby lurking locals.( begging in store in line. While waiting much time for any acknowledgement from staff.) Also no questions asked about said begging/ bothering me the customer. Even after repeated aggressive attempts by local beggar. Also bad customer service. once I finally was addressed. I was low on a gift card to be able to complete the transaction with the gift card alone. No advise, suggestions nor compassion was offered. Infact, after learning my gift card total ŕthe wording was
- AKArystah KendrickNov 9, 20251.0They’re always slow and take forever. Very unprofessional when I’m in there and in the drive through. Also recently had my car towed after being parked there for 6 WHOLE MINUTES trying to get into the store after they messed up my order. TAKE YOUR BUSINESS ELSEWHERE. There is a McDonald’s on east market street that is phenomenal and I have never had an issue.
- TTTLew!Nov 5, 20251.0The food is always cold, no matter how long you wait for it. And the staff must've saved all the Monopoly game pieces for themselves. Haven't gotten one on qualifying purchases the last two times. And was given the wrong receipt
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 246 East Exchange, Akron, OH?
This McDonald's location is open 24 hours a day, 7 days a week, including all holidays.
Does McDonald's at this location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7 to serve customers.
What pick-up and delivery options are available at this McDonald's?
Customers can choose curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online for delivery or pickup?
You can place orders online at https://mcdonalds.order.online/business/-5579 or via the McDonald's mobile apps on iOS and Android.
What is the phone number for this McDonald's in Akron?
You can reach the McDonald's at 246 East Exchange by calling +1 330-376-7324.
Are there nearby places where I can visit before or after dining at McDonald's?
Nearby, you can visit the University of Akron Human Power Vehicle Team and University Edge Apartments for educational or sightseeing interests.
What other restaurants are located near McDonald's at 246 East Exchange?
Close by are Chipotle Mexican Grill, Masa Asian Express, Penn Station East Coast Subs, Panda Chinese Restaurant, Five Guys, and Pizzafire for diverse dining options.
Is there convenient parking near McDonald's in Akron?
Yes, South Campus Parking Deck - Lot 36 is a nearby parking facility, making it convenient for visitors.
Does this McDonald's location have WiFi and mobile ordering capabilities?
Yes, this location offers WiFi, mobile ordering, mobile offers, McDelivery, DriveThru, and gift cards services.