McDonald's

3.1
852 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1810 Merriman Rd, Akron, OH
44313, United States

Hours

Reviews

3.1
852 reviews
5 stars
249
4 stars
142
3 stars
157
2 stars
95
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both the drive-thru and lobby.

Food Quality

Inconsistencies in food quality were noted, with many customers receiving cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others displayed rudeness and lack of attention.

Cleanliness

The cleanliness of the restaurant was often criticized, particularly in the bathrooms and dining area.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
  • SS
    Suzette Simmons
    Nov 3, 2025
    4.0
    Went through the drive thru, for a quick lunch. You can count on McDonald's to satisfy that taste.
  • IN
    Isabelle Niedermier
    Oct 31, 2025
    1.0
    Said inside was open to pick up order and all the doors were locked
  • PS
    Patricia Schott
    Oct 15, 2025
    1.0
    We waited to order for a long time. Very slow service
  • RH
    Riley Heeter
    Oct 14, 2025
    5.0
    I live near here and stop through the drive through often, Daniel who works the voice box and takes my order has been an impeccable joy to talk to no matter the day. He’s always in a great mood cracking jokes and kind. He’s the kind of drive through worker I love to see. He’s definitely kept me coming back, he’s so wonderful and makes a big impact in such a small amount of time!
  • RB
    Romondo Benford
    Oct 11, 2025
    1.0
    Today on 10/11/2025 @ 09:22am while waiting for my food I was watching the worker (tall caucasian male with black glasses) who had the liberty to take his index FINGER (no gloves) and swipe the top of the whip cream off the frappe. After asking to replace the drink, the worker decides to LIE and states “no I didn't, I had caramel on my pinkie” , I then say “ yes you did, I just watched you” Then proceeds to finally remake the drink.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1810 Merriman Rd, Akron, OH?

Delivery is available daily from 6:00 AM to 11:00 PM, except Thursday to Saturday where it extends to midnight.

When is the drive-through open at McDonald's on Merriman Rd?

The drive-through is open Monday to Wednesday from 6:00 AM to 11:00 PM, Thursday to Saturday from 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.