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McDonald's

3.1
(857 reviews)

Business Details

1810 Merriman Rd, Akron, OH
44313, United States
(330) 836-6021
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1810 Merriman Rd, Akron, OH
44313, United States

Hours

Reviews

3.1
857 reviews
5 stars
251
4 stars
140
3 stars
159
2 stars
94
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms, and issues with food preparation.

Order Accuracy

Many customers experienced missing items or incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

While some staff were praised for their friendliness, a significant number of reviews mentioned poor attitudes and lack of customer service skills from employees.
  • TV
    Trenton Valdez
    Jan 22, 2026
    1.0
    Been there a total of 5 times within the span of 6 months, first two I had missing items, and today this nasty General Manager named “Rebecca” gave me attitude about how to order. I asked how to pay with cash and she said “order at the kiosk”. I then asked, thinking she didn’t hear me,if I’m able to pay with cash at the kiosk. All she said was order at the kiosk again, with a nasty attitude. Maybe a little guidance and patience would be nice Rebecca.
  • TT
    Terri
    Jan 20, 2026
    1.0
    4 weeks later and another awful experience- this time I got attitude from the manager. When we got our order I commented to myself that the fries weren't fresh. Manager said if I wanted fresh fries I should have requested that instead of no salt (which I assumed incorrectly would mean they'd be fresh). I told her that "fresh fries" is not an option on the kiosk that we're forced to use as there is always a sign that the register is not open. If I hadn't been in a hurry I would not have come to this McDonald's. Would give ZERO stars if I could. Slow. Rude. Orders wrong. Worst McDonald's in the area!!! To the owner...the "link" doesn't work but went to the website as you requested. I an not able to complete aa I no longer have the receipt which is needed to complete
  • LR
    LisaMarie Roudebush
    Jan 11, 2026
    5.0
    I was in here yesterday afternoon and a woman in a blue shirt at the front helped me. She was fantastic. Great staff over there. I haven’t been to a McDonald’s in forever and it was a good experience. Thank you to all you ladies.
  • TP
    The Priority Pod
    Jan 2, 2026
    1.0
    Terrible Doordash Experience
  • CA
    Christine Adkins
    Dec 15, 2025
    1.0
    Stopped here on my way to work tonight 12/15/2025 around 9:40 pm and ordered a Carmel frappe. Not only did I sit at the window for 10 minutes but I also drove away with a milkshake instead of a frappe or a refund. Never asked for a milkshake and was never informed they did not have it available, which could be the only reason I can think for you to not give me what I paid for. Not happy at all!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1810 Merriman Rd, Akron, OH?

Delivery is available daily from 6:00 AM to 11:00 PM, except Thursday to Saturday where it extends to midnight.

When is the drive-through open at McDonald's on Merriman Rd?

The drive-through is open Monday to Wednesday from 6:00 AM to 11:00 PM, Thursday to Saturday from 6:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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