Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,706 reviews
5 stars
495
4 stars
299
3 stars
359
2 stars
167
1 star
386
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly cooked items.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
- RORandy & Natalie Olsen1 day ago1.0Nobody was manning the drive through. Had a mobile order. Took nearly 25 minutes to get my order. There were only 3 cars ahead of me. People were pulling out of line because they knew better.
- HCHope CJan 5, 20265.0Fresh, accurate order and pleasant and professional drive thru attendant.
- ENElizabeth NovotnyJan 5, 20265.0Excellent food!!! Excellent service!!! Highly recommend!!! We have come to this location for years!!! Consistently great service and quality!!!
- TRtimothy robinsonDec 16, 20251.0Worst mcdonald's in the whole state. Spent 5 mins waiting for someone to get on the mic in the drive thru and there was not a sole in line at all. After that pulled to the window still no one in line and nobody working the first Window. Pulled to the second window young girl playing on her phone with her headset sitting beside her and not on. Asked if they were taking orders been waiting like 10 min and no one is here. She seemed to be "bothered" from being interrupted on her phone. Said she would be back walked off never came back. Seriously please close this store worst customer service.
- TLTierra LoveDec 7, 20251.0Not sure who was working the register and taking orders 12/7/2025 at 1:26 am but this girl was super rude. I was going to leave a survey when I got the receipt but I ended up just leaving and going to the Vernon Odom one because she was so mean and didn’t want to continue ordering . I usually don’t have problems with this McDonalds but this particular female needs to be spoken too. If you don’t like your job QUIT! It takes nothing to be kind.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 1650 Copley Rd, Akron, OH?
McDonald's at 1650 Copley Rd, Akron, OH is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru available 24/7.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What ordering and delivery options are available at this McDonald's?
You can order via curbside pickup, delivery, same-day delivery, and no-contact delivery. Online ordering is available through their website and mobile apps.
Is there a mobile app available for ordering from McDonald's?
Yes, McDonald's has both iOS and Android apps you can download to order conveniently. Links are available on their website.
Where can I view the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's location provide for a comfortable visit?
This location offers WiFi, drive-thru, gift cards, McDelivery, mobile offers, and mobile ordering services.
What are some nearby places of interest around McDonald's on Copley Rd, Akron?
Nearby you can find The Breakfast Box food truck for a breakfast alternative, Akron Animal Clinic for pet care, and Pizza Hut if you're craving pizza.
How can nearby businesses like ClarkTel Tele-Communications assist customers visiting McDonald's?
ClarkTel Tele-Communications nearby provides telecommunications and IT services, which might be helpful for customers needing mobile or security services during their visit.
Are there pet services near McDonald's on Copley Rd?
Yes, nearby pet services include Akron Animal Clinic, West Akron Veterinary Clinic LLC, Ye Olde Clippe Shoppe for grooming, and LLJ Cane Corso for pet breeding and supplies.