Brand Certified
McDonald's
3.2(1636 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1650 Copley Rd, Akron, OH
44320, United States
Certified by McDonald's • Mar 01, 2026
(330) 836-8889
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,636 reviews
5 stars
469
4 stars
281
3 stars
347
2 stars
160
1 star
379
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, especially in the drive-thru.
Food Quality
Many reviews mentioned that the food was often cold, stale, or improperly prepared, with several instances of receiving incorrect orders.
Staff Attitude
Numerous customers noted rude or unprofessional behavior from staff, particularly during late-night shifts.
Inconsistency
The quality of service and food varied greatly, with some customers experiencing good service while others faced significant issues.
- LMLucas Mitzel4 days ago3.0Ordered takeout again, this time selecting drive through (last time was curbside). Organization/communication is greatly lacking. They are telling people to go to certain drive through parking spot numbers and seemingly not writing it down or something because the poor people bringing the orders out keep going car to car asking what they ordered, just to return to the store with the food ...
- KHKadon HorneFeb 11, 20261.0Honestly good luck with the drive through. You might get your food slightly warm with how long it takes. I thought it was a one tine thing but no. Everytime ive gone here I end up sitting in line for 30 - 40 minutes. Its not even that busy.
- RGRebecca GarrettFeb 8, 20261.0The breakfast sausge biscuit sandwich was hard as a rock. I believe it was actually cooked three days ago. The hashbrown was frozen. I believe they pulled straight out the freezer and placed in the bag. Disgusting. Please just try a little bit. But it's really no hope. Please just close this location. Gross is their best.
- ABAngel BuxedaJan 24, 20265.0Exelente y rapido
- RORandy & Natalie OlsenJan 11, 20261.0Nobody was manning the drive through. Had a mobile order. Took nearly 25 minutes to get my order. There were only 3 cars ahead of me. People were pulling out of line because they knew better.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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