Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, with long wait times and poor service experiences.
Food Quality
Numerous reviews mentioned cold, poorly prepared food, with several customers expressing dissatisfaction with the freshness and quality.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness and Environment
While some customers appreciated the cleanliness and play area, others noted a dystopian atmosphere and lack of service for dine-in customers.
Speed of Service
Consistent feedback indicated slow service, with long wait times in both drive-thru and in-store.
MH
Mary Lou Hober-Tupper
Feb 10, 2026
1.0
Employees ignore you. You have to get their attention for service, and it's not easy. You can stand there and CALL OUT to them and they don't bother to even look your way! Very nasty attitude once I got an employee, she was unfriendly and far from professional.
My double cheese burger was ice cold. I was hungry so I ate it, within 30-45 minutes I was sick... Before getting home.
WT
Willie Talbert
Jan 30, 2026
5.0
Great
DL
Dan Lostetter
Jan 22, 2026
1.0
Ordered breakfast on the app the app let me do it took my money and everything pull up to the speaker. 2 minutes past 10 30 and the lady says oh that’s breakfast. I can’t make that I have to cancel your order. When questioned why it let me order it the lady’s response was “well I just work here”. No apologies, no sorry for the inconvenience. “I just work here” very sad. You can’t make an exception over two minutes or you can’t see that there was an order placed on your screen for breakfast and it couldn’t have been made before you switched over. Absolutely terrible customer service, awful.
MB
Marcos Barba
Jan 16, 2026
1.0
Whoever is making and bagging the food needs to be fired immediately!!! Absolutely disgusting that you would take a bite out of a burger and send it out in an order!
BA
Brandon Alexander
Jan 1, 2026
1.0
Consistently the worst McDonald experience I’ve had in probably 10 years. Only been the area 2 months. Doesnt matter what you order, always pull up and wait. They’re always out of something (ice cream almost always. Couldn’t get a bottled water for over a week. Currently out of happy meals.) And then also the standard fast food bad experiences of forgetting the ranch for nuggets. They just put onion on my double cheeseburgers tonight even though it says no onion on the slip. Pick another place in the area this one is terrible.
What are the regular opening hours of McDonald's at 1230 Canton Rd, Akron?
McDonald's at 1230 Canton Rd, Akron, is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 5:00 AM to 11:00 PM at this McDonald's.
What are the delivery hours for McDonald's at this location?
Delivery services operate from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through?
Yes, this location features a drive-through service.
Which nearby places can I visit along with McDonald's at 1230 Canton Rd?
Nearby you can find a UPS Access Point location for postal services, Huntington Bank ATMs (both drive-up and walk-up), and several dining options like Pizza Hut, Gianni’s Italian Oven, and Therapy Ice Cream and Coffee Bar.
Are there any convenient banking ATM options near this McDonald's?
Yes, there are multiple ATMs nearby including Huntington Bank ATMs (Drive-Up and Walk-Up), Chase ATM, and LibertyX Bitcoin ATM.
What other services or shops are near this McDonald's location?
Nearby services include CVS Pharmacy for your health and shopping needs, AutoZone for automotive supplies, and Harvest Plaza shopping center for various retail options.
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