McDonald's

3.3
1643 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1365 Vernon Odom Blvd, Akron, OH
44320, United States

Hours

Reviews

3.3
1,643 reviews
5 stars
511
4 stars
332
3 stars
328
2 stars
142
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Food Temperature

Many reviews highlighted issues with food being served cold or stale, leading to dissatisfaction with the overall dining experience.

Order Accuracy

Numerous customers complained about incorrect orders and missing items, indicating a lack of attention to detail in order fulfillment.

Cleanliness

Feedback indicated that the restaurant's cleanliness was often below expectations, with some customers noting dirty dining areas and restrooms.

Customer Experience

While some customers had positive experiences with friendly staff and quick service, many others expressed frustration with long wait times and poor treatment.
  • CF
    Christine Frady
    3 days ago
    1.0
    I was in the drive through order 4pc straps meal got pushed to another widow and 6 cars got there order almost made me late for work. 10 mins for 4 chicken strips.
  • HC
    Holly Clawson
    6 days ago
    2.0
    At drive thru and watches 3 cars in the other lane go before we did. They were suppose to go back and forth, this place is slacking big time.
  • AT
    Amanda Tank
    Nov 15, 2025
    2.0
    I waited over 30 minutes for my child's happy meal! I saw 3 different employees on their cell phone!!! Then, the meal wasn't made correct!! My daughter recently had surgery, she can't just eat anything!
  • SL
    Sean Lavoie
    Nov 14, 2025
    1.0
    I ordered a steak egg and cheese bagel I wanted extra breakfast sauce but when I got home to open sandwich it was smothered with nothing but sauce hardly any steak but mostly bagel sauce and the bread horrible sandwich I gave it to my dog, my dog ate one bite and stopped eating it because it was so bad and she is not picky at all very disgusting and I will never go back to this location again they need to teach the employees how to make a proper sandwich people do pay a lot of money for this food and the employees need to understand this and show a little respect for their customers
  • ES
    Emily Schulte
    Oct 26, 2025
    5.0
    Got dinner for my large family, spent $60 got our food & drove home to realize 30 nuggets were missing, called the store, the lady that answered was super kind & apologetic!! I drove back, & she made it worth it! Got extra stuff & a coupon on our next order!! Should add we don’t live far! Kindness this day went a long way with me! Thank you to the team!!

Frequently Asked Questions About McDonald's

What are the 24/7 operating hours for McDonald's at 1365 Vernon Odom Blvd, Akron?

McDonald's at 1365 Vernon Odom Blvd is open 24 hours a day, 7 days a week, including all drive-through and delivery services.

Can I order delivery or curbside pickup from this McDonald's location?

Yes, this McDonald's offers multiple pickup and delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.