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McDonald's

3.3
(1662 reviews)

Business Details

1365 Vernon Odom Blvd, Akron, OH
44320, United States
(330) 865-6600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1365 Vernon Odom Blvd, Akron, OH
44320, United States

Hours

Reviews

3.3
1,662 reviews
5 stars
513
4 stars
336
3 stars
332
2 stars
143
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during busy hours.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising the morning crew while others reported rude or unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was not clean, with specific complaints about the dining area and restrooms.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and issues with the mobile ordering system.
  • DJ
    Devin Jamison
    Feb 21, 2026
    3.0
    The past few years I haven't been interested in eating too much fast food. Especially here, I used to eat here all the time but just something about it I can't do so much. Now I do like frappes and their cookies some times. I'll keep this one for the kids on a busy weekday once in a while.
  • RL
    Robert Lindeman
    Feb 15, 2026
    5.0
    Great
  • AP
    Ashlee Perry
    Feb 8, 2026
    2.0
    I love the morning workers but second shift can not funtion at all. Lines are backed up service is slow , everyones cussing and rushing . Bad ass kids in the dining room throwing stuff causing a scene. They need Chelsea running things.
  • CW
    Cassandra Wilkins
    Feb 7, 2026
    3.0
    This is why we complain about McDonald's. Food too expensive to not be that good and never made how you order. Extra onions and mustard does not mean plain cheeseburger. Just bun, patty and cheese... the Vernon Odom location. They usually do well when the one manager is there. This is mad annoying. My fault for not looking before I left. I did of course check the bag and there was no ranch for my son's nuggets. But I didn't check my sandwiches. They like to make you wait when you are at the counter anyway. AT ALL LOCATIONS. I travel a lot for work. Same issues at all these McDonald's. I usually eat Arby's and Taco Bell if I'm gonna eat fast food. Kids like McDonald's 🙄
  • AE
    Amelia Eberts
    Jan 7, 2026
    1.0
    Absolutely disgusting. The staff was absolutely unprofessional, the McDonald’s was one of the dirtiest McDonald’s I’ve ever stepped foot into. We were going to play some mobile order which we always do, and pick up through the drive-through, but my young daughter had to use the restroom. So we decided to park and run in and use the bathroom and then put our order in to pick up through the drive-through. The bathrooms were locked, and said for customers, only, which isn’t a problem. So I went over and was ignored while I was standing there, and had to say, excuse me, can we please use the restroom, and as rudely as possible, the employee said not without placing an order you can’t. I explained I was going to put in an online order, and she said she had to watch me put the order in before my daughter could use the restroom. Upon looking around at how dirty the kitchen was, and how dirty and rude the staff was, there was no possible way we were going to trust them to cook food.

Frequently Asked Questions About McDonald's

What are the 24/7 operating hours for McDonald's at 1365 Vernon Odom Blvd, Akron?

McDonald's at 1365 Vernon Odom Blvd is open 24 hours a day, 7 days a week, including all drive-through and delivery services.

Can I order delivery or curbside pickup from this McDonald's location?

Yes, this McDonald's offers multiple pickup and delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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