McDonald's

3.3
1654 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1365 Vernon Odom Blvd, Akron, OH
44320, United States

Hours

Reviews

3.3
1,654 reviews
5 stars
512
4 stars
335
3 stars
330
2 stars
142
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 15 minutes, especially during late hours.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Customer Service

While some customers praised friendly staff, numerous reviews mentioned rude or unprofessional behavior from employees.

Cleanliness

Several customers noted that the restaurant was not clean, with complaints about the dining area and restrooms.

Order Accuracy

A significant number of reviews indicated problems with order accuracy, including missing items and incorrect food preparation.
  • LL
    Lin Leigh
    1 day ago
    1.0
    Ordered extra pickles and extra onions and I got none! This place is a joke
  • AE
    Amelia Eberts
    5 days ago
    1.0
    Absolutely disgusting. The staff was absolutely unprofessional, the McDonald’s was one of the dirtiest McDonald’s I’ve ever stepped foot into. We were going to play some mobile order which we always do, and pick up through the drive-through, but my young daughter had to use the restroom. So we decided to park and run in and use the bathroom and then put our order in to pick up through the drive-through. The bathrooms were locked, and said for customers, only, which isn’t a problem. So I went over and was ignored while I was standing there, and had to say, excuse me, can we please use the restroom, and as rudely as possible, the employee said not without placing an order you can’t. I explained I was going to put in an online order, and she said she had to watch me put the order in before my daughter could use the restroom. Upon looking around at how dirty the kitchen was, and how dirty and rude the staff was, there was no possible way we were going to trust them to cook food.
  • AA
    Adam
    Dec 21, 2025
    1.0
    Has to be the worst McDonald's I've been to, recently staying near by for holidays, EVERY time info hear I have to wait over ten or 15 minutes in line, (930pm btw) and it was only 3 cars lol. And then still had stale ahh freaking fries. And there burgers always seems smashed all to a mess. No wonder they'll be stuck making min wage forever. No sympathy tbh.
  • KB
    Kent Boggs
    Dec 21, 2025
    3.0
    When a location says open 24hrs you would think that means 24hrs I ordered on the app it was a little after 4AM when I got to the speaker I was told they didn’t open till 4:45 I didn’t know 24hrs had a start time
  • EH
    Evan Hofacker
    Dec 5, 2025
    5.0
    All the employees and managers are fantastic! I love coming to McDonalds because I know I’m getting quality food. My favorite meal is the filet o fish meal as the fish tastes like it was caught the same day. It’s so tasty and definitely worth trying it if you haven’t tried it before. I will definitely be coming back many more times in the future! Fantastic job everybody!

Frequently Asked Questions About McDonald's

What are the 24/7 operating hours for McDonald's at 1365 Vernon Odom Blvd, Akron?

McDonald's at 1365 Vernon Odom Blvd is open 24 hours a day, 7 days a week, including all drive-through and delivery services.

Can I order delivery or curbside pickup from this McDonald's location?

Yes, this McDonald's offers multiple pickup and delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.